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Xilnex
by Xilnex

What Xilnex is
Xilnex is a cloud point-of-sale platform for retail and food-and-beverage businesses. It combines sales, inventory, loyalty, kitchen operations, and reporting, with retail, food-and-beverage, iPad checkout, and kitchen display products on one backend. The service supports Android, iOS, web, Windows, and APIs. Businesses can operate from a single outlet through nationwide franchises, while head office controls pricing, promotions, and product data across branches. Terminals continue processing sales offline and synchronize queued transactions when the connection returns. Loyalty enrollment works by phone number, email, or QR code, with points and tier status shared across outlets and channels. ShopeeFood and GrabFood orders can sync into the POS against a shared catalogue. Xilnex also lists inventory management, employee permissions, sales reporting, and hardware support. It states that Malaysian LHDN e-Invoice compliance is included at no cost and that the platform is ISO/IEC 27001:2022 certified. Pricing is a tailored quote based on outlet count, modules, and hardware. Xilnex reports more than 5,000 businesses and 30,000 installations.
Who it suits
Xilnex suits retail and food-and-beverage operators ranging from one outlet to multi-branch franchises. It is especially relevant to businesses needing centralized controls, offline sales, loyalty, and delivery-order integrations.
What it does well
- Supports Android, iOS, web, and Windows
- Offline sales sync after reconnection
- Centralized multi-location product controls
- ShopeeFood and GrabFood integrations
- LHDN e-Invoice included at no cost
What to know first
- Pricing requires a tailored quote
- Quote depends on outlets, modules, and hardware
- Designed around cloud deployment
- Some capabilities target Malaysian compliance
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Xilnex POS | Quote depends on outlet count, modules and hardware | On request |
As xilnex.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Xilnex brings checkout, inventory, loyalty, kitchen, and reporting into one cloud POS backend. Its offline processing and centralized branch controls address operators managing multiple locations, while pricing depends on the business setup.
Facts from Xilnex's own pages
- API
- Xilnex provides APIs for developers and integration partners to exchange data with its system. · support.xilnex.com, 11 Oct 2026
- Compliance
- Xilnex states that its POS supports Malaysian LHDN e-Invoice compliance and that e-Invoice is included at no cost. · xilnex.com, 11 Oct 2026
- Employee permissions
- Yes · xilnex.com, 24 Sept 2026
- Founded
- 2007 · xilnex.com, 19 Oct 2026
- Hardware support
- both · xilnex.com, 24 Sept 2026
- Headquarters
- Bayan Lepas, Penang, Malaysia · xilnex.com, 19 Oct 2026
- Integrations
- The POS integrates with ShopeeFood and GrabFood, syncing orders into the POS against a shared product catalogue. · xilnex.com, 11 Oct 2026
- Inventory and controls
- Head office can manage pricing, promotions and product data centrally across outlets. · xilnex.com, 11 Oct 2026
- Inventory management
- Yes · xilnex.com, 24 Sept 2026
- Loyalty
- Its loyalty programme supports enrolment by phone number, email or QR code, with points and tier status synced across outlets and channels. · xilnex.com, 11 Oct 2026
- Multi-location support
- Yes · xilnex.com, 24 Sept 2026
- Offline mode
- Yes · xilnex.com, 24 Sept 2026
- Offline sales
- POS terminals continue processing sales offline and sync queued transactions when the connection returns. · xilnex.com, 11 Oct 2026
- POS options
- Xilnex offers retail, food and beverage, iPad checkout and kitchen display products on the same cloud backend. · xilnex.com, 11 Oct 2026
- Pricing basis
- Pricing depends on outlet count, modules and hardware and is scoped per business through a tailored quote. · xilnex.com, 11 Oct 2026
- Sales reporting
- Yes · xilnex.com, 24 Sept 2026
- Scale
- Xilnex reports more than 5,000 businesses and 30,000 installations. · xilnex.com, 11 Oct 2026
- Security
- Xilnex states that it is ISO/IEC 27001:2022 certified, issued by IRQS under NABCB accreditation and recognised by the IAF. · xilnex.com, 11 Oct 2026
- Support
- The company lists product FAQs and provides contact details for its Penang headquarters and Petaling Jaya regional office. · xilnex.com, 11 Oct 2026
- What it does
- Xilnex is a cloud POS platform for retail and food and beverage businesses, combining sales, inventory, loyalty, kitchen operations and reporting. · xilnex.com, 11 Oct 2026
- Who it serves
- The platform supports businesses from single outlets to nationwide franchises, with centralised multi-branch controls aimed at multi-location operators. · xilnex.com, 11 Oct 2026
Where Xilnex stands on Freedom251
- Point-of-Sale Software#65 of 113