WISPGate

WISPGate is an ISP operations suite that unifies subscriber billing, network access control and operational workflows. It suits WISPs, FTTx and regional ISPs, hotspot providers, managed service providers, private networks and telecom businesses. Choose it when one deployable system should connect customer, service and infrastructure work; look elsewhere if your operation is too small for its capacity-based tiers.

Overview

WISPGate combines billing, CRM, AAA/RADIUS, OSS inventory, provisioning, workflow automation, a customer portal, notifications, reporting and integrations. That breadth can replace a patchwork of billing, access-control and service-management tools, but it is more platform than a simple invoicing application.

Billing supports recurring invoices, payment tracking, suspension and restoration, and prepaid, postpaid, pro-rata and hybrid charging. Usage rating, plan management, invoice generation, payment collection and customer accounts are included. Providers with mixed subscription models or automated non-payment handling will get more from this scope than an operator needing only basic invoices.

Key features

Network access and operations

AAA/RADIUS supports PPPoE, DHCP, hotspot, static, wireless, FTTx and enterprise environments. MikroTik API integration and real-time policy control are useful when subscriber policy must follow billing or service changes quickly. Provisioning, OSS inventory and customer operations extend the system beyond accounting.

Workflow and integrations

Workflows combine triggers, conditions and actions for billing events, customer-status changes, notifications and operational tasks. Integration categories include payment gateways, SMS and email systems, accounting platforms, monitoring tools, UISP, LibreQoS, Preseem and custom APIs. Core payment and SMS gateway integrations are included; sponsored integrations may require a customer contribution, while private custom integrations are customer-funded.

Security and deployment

Role-based access control, audit logging, encrypted credential storage and MFA support provide a sensible control model for teams handling subscriber and network data. WISPGate can be cloud-hosted, placed in a partner or customer cloud, or deployed on-premise, giving operators a choice between managed hosting and infrastructure control. App Store and Google Play download links extend access to mobile users, alongside web and API access.

Pricing

All published tiers are monthly subscriptions with the same full system and eight modules; the practical difference is subscriber and hotspot capacity. Pricing is:

Gold is the entry point for a small ISP, while Opal through Emerald fit progressively larger subscriber bases without sacrificing modules. Ruby, Sapphire and Diamond target high-volume operators and hotspot estates. Capacity is the central trade-off: a cheaper plan does not remove named modules, but it can constrain growth sooner. Pricing is on request beyond these listed tiers or where a bespoke arrangement is needed. Deployment and configuration carry a one-time $300 onboarding fee. Support is offered 24/7 through WhatsApp and chat, and migration is free.

Platforms

WISPGate supports Android, iOS, web, API and self-hosted deployment. The combination suits field and customer-facing mobile access, browser-based administration, integrations and organizations requiring control over hosting.

Who it's for

It is a strong fit for WISPs, FTTx operators, regional ISPs, hotspot providers, managed service providers, private network operators and telecom businesses that need billing, access policy and service workflows connected. Small organizations wanting only low-cost billing may find the paid, capacity-tiered structure disproportionate.

Pros and cons

• Pro: One full module stack covers billing, CRM, RADIUS, inventory, provisioning, customer self-service and reporting.
• Pro: Prepaid, postpaid, pro-rata and hybrid billing support varied ISP charging models.
• Pro: Cloud, customer-cloud and on-premise deployment accommodate different infrastructure policies.
• Pro: 24/7 chat and WhatsApp support plus free migration reduce launch effort.
• Con: Subscriber and hotspot caps make plan selection a growth decision.
• Con: The $300 onboarding fee raises initial cost, and sponsored or private integrations can add customer-funded expense.

Alternatives

Telecom Billing Software is a useful list for comparing the wider category. Choose ISP Billing instead if you need a freemium option with a free plan for up to 10 customers. ISPbills is worth considering for a freemium service with a free tier for up to 100 active subscribers and optional self-hosting. Pick ASTPP when a free Community Edition and self-hosted deployment matter more than full support and updates. Amdocs Kenan is a paid alternative with broad platform coverage. Qvantel Flex BSS is another paid BSS option sold through a demo-led process. Alepo BSS Now suits buyers seeking subscription-scaled customer management, billing, self-care and AI support. Cadebill is a paid telecommunications and business-process solution. Atomic Mobile MVNO Billing Platform is for operators seeking a customized wholesale MVNO quote tied to volume and usage.

Verdict

WISPGate is recommended for network operators that want one system for subscriber charging, access control and ISP operations, with deployment flexibility and a complete module set at every tier. Its main reason to look elsewhere is cost structure: monthly capacity limits, the onboarding fee and potentially funded integrations make it less attractive for very small providers or buyers seeking a free or narrowly focused billing tool.