WICE CRM
by WICE CRM
What WICE CRM is
WICE CRM is a customer relationship system for acquisition and service across marketing, sales, service and support. It offers a visual sales pipeline, marketing automation, opportunity handling, quotations, invoices and service processes. Campaigns can use newsletters or serial letters, while the system manages subscriptions, outstanding items and incoming payments. An invoice journal plugin exports data or transfers it directly to DATEV. Connectors bring Outlook and Microsoft 365 emails into the CRM, and an Outlook synchronizer handles contacts and appointments. WICE CRM is available as an on-demand cloud service or an in-house Linux installation, with browser access that needs no download. Cloud servers are in Germany, transfers use SSL encryption, and WICE describes GDPR-compliant use under German data-protection rules. The free plan gives the first user access without a time limit and 1 GB storage; campaigns and some premium features disappear after 30 days. Paid On Demand Plus starts at €30 per user per month annually.
Who it suits
WICE CRM is designed for small and medium-sized businesses managing marketing, sales, service and support. It suits teams wanting cloud access or an in-house Linux deployment.
What it does well
- Visual sales pipeline and marketing automation
- Handles quotations, invoices and subscriptions
- Outlook and Microsoft 365 connectors
- Cloud servers located in Germany
- Cloud or in-house deployment options
What to know first
- Free plan has 1 GB storage
- Campaigns leave free plan after 30 days
- Add-ons and plugins cost extra
- In-house plans require annual maintenance
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| On Demand Free | Monthly · First user free without time limit · 1 GB storage · campaigns and some premium features unavailable after 30 days · add-ons and plugins cost extra | Free |
| On Demand Plus | Monthly; per user with an annual cancellation period; €40 per user with a monthly cancellation period · Scales from one user with no stated upper limit | €30 a month |
| Inhouse | On-premises installation on a Linux system · Annual software maintenance is additional · Updates and upgrades are included in annual maintenance | €650 a month |
| Inhouse-Variante | One-time per user, plus annual software maintenance · Installed on a Linux server · Updates, upgrades, and basic support included in annual maintenance | €650, paid once |
As wice.de lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
WICE CRM combines sales, campaign, invoicing and support processes with cloud and self-hosted options. Its free tier is limited, while paid and in-house plans add capacity and deployment choices.
Facts from WICE CRM's own pages
- Accounting integration
- The invoice journal plugin can export invoicing data or transfer it directly to DATEV. · wice.de, 12 Oct 2026
- Browser access
- The documentation says users do not need to download or install software to use Wice CRM. · docs.wice.de, 12 Oct 2026
- Campaigns
- Wice CRM supports marketing campaigns using newsletters or serial letters. · docs.wice.de, 12 Oct 2026
- Company history
- Wice says it has worked on web-based business software since 1998. · wice.de, 12 Oct 2026
- Deployment
- The product is offered as an on-demand cloud service or as an in-house installation. · wice.de, 12 Oct 2026
- Email integration
- Wice provides connectors for transferring Outlook and Microsoft 365 emails into the CRM, plus an Outlook synchronizer for contacts and appointments. · docs.wice.de, 12 Oct 2026
- Free plan
- Yes · wice.de, 19 Sept 2026
- Free-tier limits
- After the first 30 days, some premium features such as campaigns are removed from the free starter license, which has 1 GB of storage. · wice.de, 12 Oct 2026
- Free trial
- Yes · wice.de, 19 Sept 2026
- Headquarters
- Hamburg, Germany · wice.de, 28 Sept 2026
- Intended customers
- Wice describes its CRM as designed for small and medium-sized businesses. · wice.de, 12 Oct 2026
- Invoicing
- The product can create quotations and invoices, manage subscriptions, and track outstanding items and incoming payments. · wice.de, 12 Oct 2026
- Marketing automation
- Yes · wice.de, 19 Sept 2026
- Privacy
- Wice describes its service as supporting GDPR-compliant CRM use and says its servers are subject to German data protection rules. · wice.de, 12 Oct 2026
- Purpose
- Wice CRM supports customer acquisition and service across marketing, sales, service, and support. · docs.wice.de, 12 Oct 2026
- Sales and service
- Wice CRM handles sales opportunities, quotations, invoices, and service and support processes. · docs.wice.de, 12 Oct 2026
- Visual sales pipeline
- Yes · wice.de, 19 Sept 2026
- Security and hosting
- Wice says its cloud servers are located in Germany and that data transfers to its servers are encrypted via SSL. · wice.de, 12 Oct 2026
- Support
- Wice offers an online manual, personal advice, online training, workshops, and an Academy; free telephone support is limited to the first 30 days and a free online tour. · wice.de, 12 Oct 2026
Where WICE CRM stands on Freedom251
- CRM Software#59 of 244