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WebSelfStorage
What WebSelfStorage is
WebSelfStorage is a browser-based management platform for self-storage facilities, accessible from mobile, tablet, and desktop browsers. It advertises facility inventory on uhaul.com and supports online reservations and move-ins using real-time inventory. Payment features include processing for major credit and debit cards and electronic checks, with automatic and online payments. Tenants can use a portal to pay rent, review payment history, sign rental contracts, and print receipts at no extra charge. Facility tools include an interactive site map, retail point of sale, auction management, remote rate management, and reports. Communication options include customizable letters, email, text messages, e-signatures, instant messaging, task lists, and reminders. The maker lists integrations with QuickBooks, Quicken, and Sage, along with interfaces for gate and security kiosk systems. Integrated Safestor tenant insurance is also offered. Support includes live chat, telephone assistance seven days a week, and online technical help. An optional contact center can answer calls from 4:00 AM to 8:00 PM, seven days a week, and take reservations and payments. The signup flow is for facilities joining the U-Haul Self-Storage Affiliate Network. The listed business platform costs $44.95 a month; U-Haul dealers are listed at $34.95 a month plus $20 per confirmed U-Haul System reservation.
Who it suits
WebSelfStorage suits self-storage facilities joining the U-Haul Self-Storage Affiliate Network. It may fit operators looking to manage reservations, payments, tenant communications, and facility operations in one platform.
What it does well
- Online reservations and move-ins use real-time inventory
- Tenant portal supports rent payments and contract signing
- Support includes live chat and telephone seven days a week
- Integrations include QuickBooks, Quicken, and Sage
What to know first
- No free plan
- Listed platform price is $44.95 a month
- Non-affiliated third-party software providers cannot make program changes or integrations
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Contact Center (100 units or less) | Monthly flat fee · For facilities with 100 units or less | $175 a month |
| Contact Center (101 to 250 units) | Monthly flat fee · For facilities with 101 to 250 units | $225 a month |
| Contact Center (251 to 500 units) | Monthly flat fee · For facilities with 251 to 500 units | $265 a month |
| Contact Center (501 or more units) | Monthly flat fee · For facilities with 501 or more units | $325 a month |
| WebSelfStorage Business Platform | Monthly · U-Haul dealers: $34.95 per month · $20.00 per confirmed U-Haul System reservation | $44.95 a month |
As webselfstorage.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Verdict
WebSelfStorage combines facility operations, online rentals, payment processing, and tenant communications in a browser-based platform. Facilities should consider its U-Haul affiliate signup flow and restrictions on third-party software changes when evaluating it.
Facts from WebSelfStorage's own pages
- Communications
- The platform offers customizable letter templates, email, text messaging, e-signature, instant messaging, task lists, and reminders. · webselfstorage.com, 8 Oct 2026
- Contact center
- The optional contact center answers calls from 4:00 AM to 8:00 PM, seven days a week, and can take reservations and payments. · webselfstorage.com, 8 Oct 2026
- Headquarters
- Phoenix, Arizona, United States · webselfstorage.com, 28 Sept 2026
- Integrations
- The maker lists integrations with QuickBooks, Quicken, and Sage, plus interfaces for gate and security kiosk systems. · webselfstorage.com, 8 Oct 2026
- Intended customers
- The signup flow is for storage facilities joining the U-Haul Self-Storage Affiliate Network and requires facility and owner information. · webselfstorage.com, 8 Oct 2026
- Operations
- Features include an interactive site map, retail point of sale, auction management, remote rate management, and facility reports. · webselfstorage.com, 8 Oct 2026
- Payments
- It supports integrated processing for major credit and debit cards and electronic checks, including automatic and online payments. · webselfstorage.com, 8 Oct 2026
- Privacy
- The privacy notice says the company does not sell personal information and describes safeguards intended to protect information collected through the website. · webselfstorage.com, 8 Oct 2026
- Purpose
- WebSelfStorage is a web-based management platform for self-storage facilities that can be accessed from mobile, tablet, and desktop browsers. · webselfstorage.com, 8 Oct 2026
- Reservations and move-ins
- The platform advertises facility inventory on uhaul.com and supports online reservations and move-ins using real-time inventory. · webselfstorage.com, 8 Oct 2026
- Security responsibility
- The affiliate agreement places responsibility for protecting affiliate data and securing local computer systems and networks on the affiliate. · webselfstorage.com, 8 Oct 2026
- Support
- Support options include live chat and telephone support seven days a week, along with online technical help. · webselfstorage.com, 8 Oct 2026
- Tenant insurance
- The platform offers integrated Safestor tenant insurance. · webselfstorage.com, 8 Oct 2026
- Tenant portal
- Customers can use an online portal to pay rent, review payment history, sign rental contracts, and print receipts at no extra charge. · webselfstorage.com, 8 Oct 2026
- Third-party software restriction
- The affiliate agreement says the service does not allow non-affiliated third-party software providers to make changes, updates, or new integrations with its programs. · webselfstorage.com, 8 Oct 2026
Where WebSelfStorage stands on Freedom251
- Self-Storage Management Software#33 of 48