Wakeo

Wakeo is a multimodal shipment-visibility platform for shippers, freight forwarders and carriers. It is a strong fit for freight teams that need tracking alongside route and emissions analysis. Its broad mode coverage and system integrations stand out, while custom pricing and restricted API documentation add friction to evaluation.

Overview

Founded in 2016 and headquartered in Paris, Wakeo brings together carrier, freight-forwarder and independent data to follow shipments by sea, air, road, rail, barge and parcel. Predictive ETAs and configurable alerts help teams respond to delays across modes, while route comparisons and emissions reporting add planning and measurement tools to day-to-day visibility.

For road tracking, Wakeo says it connects to more than 1,000 telematics, ELD or TMS systems. Its APIs also link with TMS and ERP environments, and its named partners include SAP, Microsoft, CargoWise, Oracle and Blue Yonder. This breadth could suit organizations with established logistics systems. Teams evaluating API work should factor in that the documentation portal is password-protected and access requires contacting Customer Success or support.

Key features

Shipment tracking and alerts

Track & Trace combines carrier and freight-forwarder feeds with independent sources, then uses machine learning to produce predictive ETAs. Users can set alerts by transport mode or team and receive automated email and SMS notifications about delays and transport conditions. That combination is useful for teams coordinating shipments across different modes, though the value of its predictions depends on the underlying data feeds.

Route comparisons

Trusted Routes compares transit times, reliability scores, emissions data and freight rates, and lets teams explore alternatives during disruptions. Bringing these measures together can help logistics planners weigh cost, dependability and environmental impact when choosing a route. Buyers focused only on shipment status may not need this broader planning layer.

Emissions reporting

The carbon calculator reports CO2, CO2e, SOx, NOx, NMHC and particle emissions by transport mode, provider or route. Wakeo says its methodology complies with ISO 14083 and the GLEC Framework. This level of breakdown is relevant to teams measuring freight emissions across routes or providers, alongside visibility work.

Integrations, security and support

Wakeo offers API integration with TMS and ERP ecosystems and names SAP, Microsoft, CargoWise, Oracle and Blue Yonder among its partners. It says the service is hosted in Europe, is GDPR compliant, and undergoes regular penetration testing. Its stated safeguards also include access controls, security audits and business continuity and disaster recovery plans. Wakeo says carrier data is shared only with authorized customers and is not resold.

For product access and feature assistance, users can contact their Customer Success representative or [email protected]. The password-protected API documentation portal makes that support route relevant during technical evaluation as well as after onboarding.

Pricing

Wakeo uses a paid model, with custom pricing for the platform. Buyers should request a quote to assess fit against their operation and budget.

The free carrier service removes a direct charge for sharing shipment data, but a carrier may still face integration work funded by its customer. Shippers and freight forwarders considering the paid platform should clarify pricing and integration arrangements with Wakeo.

Platforms

Wakeo is available on web and through an API. It supports real-time location, ETA predictions and exception alerts across sea, air, road, rail, barge and parcel transport.

Who it's for

Wakeo is aimed at shippers and freight forwarders managing freight across multiple modes, especially those that want shipment monitoring, route comparisons and emissions reporting in one platform. Its API and named TMS and ERP partners are relevant to operations integrating visibility with existing systems. Carriers can use the free data-sharing service, with any required API integration costs covered by their customer. Organizations that need to inspect API requirements independently before speaking with support may find the gated documentation a hurdle.

Pros and cons

Pros

• Tracks six transport modes, giving multimodal teams a shared view of sea, air, road, rail, barge and parcel shipments.
• Pairs predictive ETAs and configurable email and SMS alerts with route comparisons, freight rates and reliability scores.
• Reports several pollutant measures by mode, provider or route, with a methodology Wakeo says complies with ISO 14083 and the GLEC Framework.
• Offers a free data-sharing service for carriers, with required API integration costs covered by their customer.

Cons

• Custom pricing means platform buyers need a quote to judge cost.
• The password-protected API documentation portal requires prospective users without access to contact Customer Success or support, slowing independent technical review.
• Carriers sharing data for free may still be involved in API integration whose costs are covered by the customer.

Alternatives

For a broader category comparison, browse Transportation Visibility Software.

• Trucker Tools is a better fit when a carrier-focused free app or web portal matters; its Load Tracking plan uses volume-based pricing.
• Terminal49 is worth considering for container tracking on a free tier capped at 10 active containers, three users and 50 document credits, with basic notifications.
• FourKites Dynamic Yard is another paid option, with Android, iOS and web platforms.
• Shippeo is a paid platform with Android, iOS, web and API platforms; businesses exploring it can contact sales.
• Tive Platform offers a free trial and a Plus plan that adds CSV shipment creation, multi-tracker shipments, branded public sharing links, ETAs with alerts and geofence alerts.
• GoComet is a paid option with a free plan and Android, web and API platforms.
• Overhaul is a paid option whose Essential plan includes multimodal tracking, predictive ETA, standard workflows and reporting, plus TMS, ERP and telematics integrations.
• AELER Control Tower may suit teams already using an AELER Unit One container; its Control Tower plan requires one.

Verdict

Wakeo is a compelling choice for shippers and freight forwarders that need multimodal visibility and want route and emissions analysis alongside tracking. Its range of transport modes, predictive ETAs, configurable alerts and system integrations give it a broad role in freight operations. Choose another option if published platform pricing or open access to API documentation is essential to your selection process.