Shippeo

Shippeo is a supply-chain visibility platform for shippers, carriers, and logistics providers coordinating freight across transport modes. It suits teams that need predictive arrival estimates and disruption response alongside shipment communications. Its breadth is a strength, but access is sales-led rather than self-serve.

Overview

Shippeo brings shipment milestones, real-time location, predictive ETAs, and early warnings of disruption together. Coverage includes road, ocean, ports and terminals, intermodal rail, air, parcel, and last mile. That range is useful for operations teams following freight through multiple legs and handoffs, rather than only tracking a single mode.

The platform reaches beyond tracking with digital transport documents, proof of delivery, carbon visibility, and detention and demurrage tools. Shippeo AI uses specialized agents for tracking and data quality; it can analyze data and propose fixes within workflows. This makes the platform relevant to teams that want visibility to feed operational decisions, though it also means its scope may exceed the needs of businesses seeking only basic location tracking.

Key features

• Predictive visibility and risk alerts: Milestones, ETA predictions, and early warnings help teams identify possible delays and respond before disruptions escalate. Shippeo does not track continuously 24/7 by default, which may not suit operations that require uninterrupted tracking.
• Shipment communications: Communication tools and branded recipient portals give recipients access to live shipment information, helping teams share updates without relying solely on internal systems.
• Integration Hub: Connections to TMS, ERP, road-planning tools, CRMs, and data lakes support organizations that need shipment visibility alongside existing enterprise workflows. Named partners include SAP, CGI, HARDIS Supply Chain, e2open, Elemica, Movertis, MSG, Lobster, GPS Poznan, YellowFox, Wintrans, and Westernacher.
• Privacy and security controls: Shippeo states that it is ISO 27001 and TISAX certified and GDPR compliant. Data is stored in the EU, access is role-managed, and customers retain ownership. Its approach of collecting only data likely to be used, without default 24/7 tracking, is a useful privacy-conscious trade-off for teams that do not need continuous monitoring.
• Carrier support: Shippeo says its experts support customers before and after launch. Carriers can use the mobile app on iOS and Android without registration, and Shippeo describes platform access and support for carriers as free.

Pricing

Shippeo is paid, with custom pricing for the Shippeo Platform. Businesses are directed to contact sales or book a demo, so it is not a fit for buyers who need to select a plan and budget from a published price. No seat, usage, or contract limits are given.

Platforms

Shippeo supports web, API, Android, and iOS. The carrier app is available for both major mobile platforms and requires no registration.

Who it's for

Shippeo is aimed at shippers, carriers, and logistics providers managing complex supply chains across modes. It is strongest for teams that need ETAs, exception alerts, communications, and enterprise integrations in one operational platform. Organizations looking for a simple, continuously tracking tool or a self-serve purchase path should consider whether its scope and sales-led access match their needs.

Pros and cons

• Pro: Broad mode coverage, from road and ocean to parcel and last mile, suits supply chains with multiple transport legs.
• Pro: ETAs, risk alerts, AI-supported data quality, and communication tools connect visibility with action and updates.
• Pro: EU data storage, role-managed access, and customer data ownership provide clear privacy controls.
• Con: Custom pricing requires a sales conversation, making quick cost comparisons harder.
• Con: No default continuous 24/7 tracking may be a limitation for teams that require constant location monitoring.

Alternatives

For container-focused tracking with a free entry point, Terminal49 offers a free plan for up to 10 active containers and three users, with basic notifications and 50 document credits. Buyers needing a tracker-oriented alternative with a free trial and alerts can consider Tive Platform; its Plus plan adds CSV shipment creation, multi-tracker shipments, branded sharing links, ETAs, and geofence alerts. FourKites Dynamic Yard is another paid option for teams comparing visibility products.

Teams evaluating other paid options can also consider GoComet, which has a free plan, or Flexport Control Tower and IntelliTrans Carrier Management. Intugine may suit buyers comparing usage-based pricing: its Cruise plan is priced on request, billed per call-minute, with final pricing client-specific and dependent on trip volume, integration requirements, and exception configuration. For a published annual contract, Portcast lists its Enterprise Predictive Visibility Platform at $45,000 a year on a 12-month contract; a specified quantity of use applies, and additional AWS infrastructure costs may apply.

For broader category comparisons, browse Transportation Visibility Software or Container Tracking Software.

Verdict

Choose Shippeo if your organization needs multimodal visibility, predictive ETAs, and disruption response tied to shipment communications and enterprise systems. Its broad operational toolkit is the main reason to choose it; custom sales-led pricing and the lack of default continuous tracking are the main reasons to look elsewhere.