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Flexport Control Tower

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What Flexport Control Tower is

Flexport Control Tower provides real-time supply-chain visibility and analytics down to the SKU level. It can cover freight handled by other carriers or forwarders, not only shipments Flexport moves. Booking Management has dashboards for carrier performance, shipment execution, and allocation. Order Management uses purchase orders to show ordered, booked, and in-transit units, along with supplier scorecards. Supply Chain Optimization can recommend changes such as moving freight from air to ocean to improve container use and reduce costs. Flexport says early Control Tower customers saved up to 10% on freight costs on average, and that its optimization tool identified an average 7% increase in container utilization. The platform offers real-time location, ETA predictions, exception alerts, and API access and webhooks. It integrates natively with NetSuite and connects to SAP, Oracle, and Microsoft Dynamics through its public API and standard EDI. Shipment milestones can flow to a customer’s ERP, while purchase-order updates can flow back through standard integration. Flexport directs prospective customers to request a demo; no price, free plan, or trial is stated.

Who it suits

Control Tower suits supply-chain teams that need shipment and purchase-order visibility across their own freight and shipments handled by other carriers. Its dashboards and integrations may also fit teams working with the listed ERP systems.

What it does well

  • Visibility and analytics reach SKU level.
  • Can cover freight moved by other carriers.
  • Includes booking, order, and optimization tools.
  • Integrates natively with NetSuite.

What to know first

  • Pricing is on request.
  • Prospective customers are directed to request a demo.
  • No free plan or trial is stated.

Getting started

  1. Open the Control Tower product page.
  2. Request a demo or contact the Flexport team.
  3. Work with Flexport's implementation team on supplier onboarding and Booking Management training.

Verdict

Control Tower brings shipment, order, and optimization information into a supply-chain visibility platform, including for freight moved by other carriers. Prospective customers need to request a demo, and no price, free plan, or trial is listed.

Questions

How is Flexport Control Tower priced?

Pricing is available on request. The page does not state a price, free plan, or trial.

Can it track shipments handled by other carriers?

Yes. Its visibility can cover freight handled by other carriers or forwarders, even when Flexport is not moving it.

Which transport modes are covered?

The listed modes are air, ocean, truck, and rail.

Which systems does it connect with?

Flexport says Control Tower integrates natively with NetSuite and connects with SAP, Oracle, and Microsoft Dynamics through its public API and standard EDI specifications.

How can a prospective customer access it?

The product page invites prospective customers to request a demo or contact the Flexport team.

Who makes Flexport Control Tower?

Flexport makes Control Tower. The company was founded in 2013 and is headquartered in San Francisco, California, United States.

Facts from Flexport Control Tower's own pages

Access limitation
The product page directs prospective customers to request a demo to connect with the Flexport team. · flexport.com, 3 Oct 2026
Availability and pricing
The Control Tower page offers a demo request and does not state a price, paid plan, free plan, or trial. · flexport.com, 2 Oct 2026
Booking management
Booking dashboards include Carrier Performance, Shipment Execution, and Allocation Management. · flexport.com, 3 Oct 2026
Company focus
Flexport describes itself as a freight forwarder, customs broker, and fulfillment provider operating across 135 countries. · flexport.com, 3 Oct 2026
Container utilization
Flexport says its supply chain optimization tool identified an average 7% increase in container utilization for customers. · flexport.com, 3 Oct 2026
Existing systems
Flexport says shipment milestone data can flow to a customer's ERP and purchase-order updates can flow back through standard integration. · flexport.com, 2 Oct 2026
Founded
2013 · flexport.com, 28 Sept 2026
Freight coverage
Control Tower can provide visibility across shipments handled by other carriers or forwarders, even when Flexport is not moving the freight. · flexport.com, 2 Oct 2026
Headquarters
Flexport lists its headquarters at 100 California Street, Floor 5, San Francisco, California 94111. · flexport.com, 3 Oct 2026
Integrations
Flexport says its platform offers API and EDI integrations to connect with ERPs, WMS, and other supply chain systems. · flexport.com, 3 Oct 2026
Optimization
The product offers proactive routing recommendations to improve container utilization and reduce costs, including identifying opportunities to convert air freight to ocean freight. · flexport.com, 3 Oct 2026
Order management
Order management uses purchase orders to provide product-level ordered, booked, and in-transit unit data and Supplier Scorecards. · flexport.com, 3 Oct 2026
Purpose
Flexport Control Tower provides real-time visibility and analytics across the supply chain down to the SKU level. · flexport.com, 3 Oct 2026
Reported savings
Flexport says early Control Tower customers saved up to 10% on freight costs on average. · flexport.com, 3 Oct 2026
Security
Flexport's software terms say it will maintain technical and organizational measures to protect user content and software against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. · flexport.com, 3 Oct 2026
Supplier onboarding
Flexport says its implementation team leads supplier onboarding and training for Booking Management. · flexport.com, 2 Oct 2026
Support
Flexport invites prospective customers to request a demo or contact its team about Control Tower. · flexport.com, 2 Oct 2026
Visibility
Flexport Control Tower provides real-time supply-chain visibility and analytics down to the SKU level. · flexport.com, 2 Oct 2026
Works with other carriers
Its booking management, order management, and supply chain optimization tools can be used for freight Flexport is not moving. · flexport.com, 3 Oct 2026

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