Verint Community

Web · Android · iPhone · Self-hosted · API

Freedom report

Two barsScore 6.5

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

Verint Community is ranked #36 of 126 in community platforms on Freedom251. It runs on Android, API, iOS, Self-hosted, Web. There is no free plan.

Verint Community plans and pricing

All plans

Commercial Edition — Public / external communities Not published Unlimited registered public/external users verint.com · 23 Sept 2026

Commercial Edition — Private / employee communities Not published Minimum purchase: 300-user block verint.com · 23 Sept 2026

Commercial Edition — Public / external communities Not published Annual price; contact Verint for pricing SaaS Verint Cloud: licensed by monthly page views and API calls; on-premises or SaaS Any Cloud: licensed by server and domain; registered users unlimited; forums, blogs, galleries, wikis, articles, calendars, ideation, and messaging unlimited verint.com · 8 Oct 2026

Commercial Edition — Private / employee communities Not published Annual price; contact Verint for pricing Licensed by named user with a minimum 300-user block; registered users listed as unlimited, priced by user; forums, blogs, galleries, wikis, articles, calendars, ideation, and messaging unlimited verint.com · 8 Oct 2026

Compared on community platforms

Free plan: No
Event hosting: Yes
Private spaces: Yes
Custom domain: Yes
Moderation tools: Yes
Mobile apps: both

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The record

Purpose: Verint Community is an online community platform for customer, partner, and employee engagement, customer service, digital marketing, and social commerce.
Self-service: It supports self-service with discussion forums, knowledge articles, and how-to videos to help deflect calls and increase agent capacity.
Community features: The platform includes forums, Q&A, blogs, wikis, articles, activity streams, ideation, calendars, file galleries, automation rules, moderation, and gamification.
Customization: Administrators can customize the community with drag-and-drop social applications and widgets, while developers can use CSS and Widget Studio to customize the interface.
APIs: The platform provides native and RESTful APIs, remote iFrame widgets, embedded functionality, RSS feeds, open-source SDKs, and Widget Studio tools.
Integrations: Verint lists integrations and SDKs for Sitecore, SharePoint, Salesforce, and Microsoft Dynamics, and says custom integrations have also been made for SAP.
Analytics: Engagement, content, application, and community health metrics are available in dashboards with granular drilldowns, and data can be exported for tools such as Tableau and Power BI.
Security controls: Authentication can use self-registration, invitations, private access, OAuth providers, SAML, LDAP, Active Directory, or custom single sign-on; permissions are assigned through roles.
Content moderation: The product includes HTML filtering, configurable auto-spam scoring, moderation queues, and abuse management tools.
Hosting: Verint Community is available as SaaS hosted in Verint Cloud, on-premises in a customer's data center, or SaaS on another cloud such as AWS or Microsoft Azure.
Support: The Commercial Edition includes a support community, standard phone and email support, and support upgrades and patches.
Mobile access: Verint says the community is fully responsive and adaptive and works as-is on modern mobile devices.
Founded: 1994
Headquarters: Melville, New York, USA

Where it ranks on Freedom251

Best Community Platforms in 2026#36 of 126
Best Customer Community Software in 2026#22 of 37

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Sources

verint.com/customer-self-service/verint-community/· checked 8 Oct 2026
verint.com/customer-self-service/verint-community/· checked 8 Oct 2026
verint.com/customer-self-service/verint-community/· checked 8 Oct 2026
verint.com/customer-self-service/verint-community/· checked 8 Oct 2026
verint.com/customer-self-service/verint-community/· checked 8 Oct 2026