Verint Community

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What Verint Community is

Verint Community is an online platform for engaging customers, partners, and employees through public or private community spaces. It supports customer service, digital marketing, and social commerce, with forums, Q&A, blogs, wikis, activity streams, ideation, calendars, file galleries, automation rules, moderation, and gamification. Self-service content such as knowledge articles and how-to videos is intended to deflect calls and increase agent capacity. Administrators can arrange drag-and-drop applications and widgets; developers can use CSS, Widget Studio, native and RESTful APIs, embedded functions, RSS feeds, remote iFrames, and open-source SDKs. Hosting is available in Verint Cloud, a customer data center, or another cloud such as AWS or Azure. Dashboards provide engagement and community metrics with drilldowns, and data can be exported to Tableau or Power BI. Pricing is on request, there is no free plan, and private internal communities require at least 300 named users.

Who it suits

Verint Community suits organizations building customer, partner, or employee communities with self-service, moderation, analytics, and integration needs. It can fit public communities or private internal deployments.

What it does well

Supports public and private community spaces
Forums, Q&A, blogs, wikis, and ideation
Native and RESTful APIs with SDKs
Cloud, on-premises, or other-cloud hosting
Analytics export to Tableau and Power BI

What to know first

No free plan
Pricing is available only on request
Private communities require 300 named users
Public licensing uses page views and API calls

Limits

Private internal communities require a minimum purchase of 300 named users. Public external SaaS licensing is based on monthly page views and API calls, while on-premises or other-cloud licensing is based on server and domain.

Plans

Plan	Billed and limits	Price
Commercial Edition — Public / external communities	Annual price; contact Verint for pricing · SaaS Verint Cloud: licensed by monthly page views and API calls; on-premises or SaaS Any Cloud: licensed by server and domain; registered users unlimited; forums, blogs, galleries, wikis, articles, calendars, ideation, and messaging unlimited	On request
Commercial Edition — Private / employee communities	Annual price; contact Verint for pricing · Licensed by named user with a minimum 300-user block; registered users listed as unlimited, priced by user; forums, blogs, galleries, wikis, articles, calendars, ideation, and messaging unlimited	On request

As verint.com lists them, read 8 Oct 2026. The maker's own page has the final word.

Getting started

Open the Verint Community website
Choose public/external or private/employee community licensing
Select Verint Cloud, customer data center, or another cloud hosting
Configure authentication and role-based permissions
Arrange applications and widgets with drag-and-drop tools
Connect integrations or APIs as needed

Verdict

Verint Community offers broad community, self-service, customization, analytics, and hosting choices. Its licensing model and private-community minimum make deployment scale an important consideration.

Questions

Is Verint Community free?

No. It is a paid product with pricing available on request and no free plan.

Which platforms does it support?

Platforms listed are Android, iOS, web, API, and self-hosted deployment. Verint also describes responsive access on modern mobile devices.

Can it host private communities?

Yes. Private spaces and private employee communities are supported, subject to the 300-user minimum purchase.

What integrations are listed?

Verint lists Sitecore, SharePoint, Salesforce, and Microsoft Dynamics integrations and SDKs, plus custom integrations for SAP.

What hosting choices are available?

It can run as SaaS in Verint Cloud, on premises in a customer data center, or as SaaS on another cloud such as AWS or Microsoft Azure.

Does it include moderation and analytics?

Yes. Moderation includes filtering, spam scoring, queues, and abuse tools; dashboards provide engagement, content, application, and community health metrics.

Facts from Verint Community's own pages

Analytics: Engagement, content, application, and community health metrics are available in dashboards with granular drilldowns, and data can be exported for tools such as Tableau and Power BI. · verint.com, 8 Oct 2026
APIs: The platform provides native and RESTful APIs, remote iFrame widgets, embedded functionality, RSS feeds, open-source SDKs, and Widget Studio tools. · verint.com, 8 Oct 2026
Community features: The platform includes forums, Q&A, blogs, wikis, articles, activity streams, ideation, calendars, file galleries, automation rules, moderation, and gamification. · verint.com, 8 Oct 2026
Content moderation: The product includes HTML filtering, configurable auto-spam scoring, moderation queues, and abuse management tools. · verint.com, 8 Oct 2026
Custom domain: Yes · verint.com, 23 Sept 2026
Customization: Administrators can customize the community with drag-and-drop social applications and widgets, while developers can use CSS and Widget Studio to customize the interface. · verint.com, 8 Oct 2026
Event hosting: Yes · verint.com, 23 Sept 2026
Founded: 1994 · verint.com, 28 Sept 2026
Free plan: No · verint.com, 23 Sept 2026
Headquarters: Melville, New York, USA · verint.com, 28 Sept 2026
Hosting: Verint Community is available as SaaS hosted in Verint Cloud, on-premises in a customer's data center, or SaaS on another cloud such as AWS or Microsoft Azure. · verint.com, 8 Oct 2026
Integrations: Verint lists integrations and SDKs for Sitecore, SharePoint, Salesforce, and Microsoft Dynamics, and says custom integrations have also been made for SAP. · verint.com, 8 Oct 2026
Licensing limits: Private internal communities require a minimum purchase of 300 named users; public external SaaS licensing is based on monthly page views and API calls, while on-premises or other-cloud licensing is by server and domain. · verint.com, 8 Oct 2026
Mobile access: Verint says the community is fully responsive and adaptive and works as-is on modern mobile devices. · verint.com, 8 Oct 2026
Moderation tools: Yes · verint.com, 23 Sept 2026
Private spaces: Yes · verint.com, 23 Sept 2026
Purpose: Verint Community is an online community platform for customer, partner, and employee engagement, customer service, digital marketing, and social commerce. · verint.com, 8 Oct 2026
Security controls: Authentication can use self-registration, invitations, private access, OAuth providers, SAML, LDAP, Active Directory, or custom single sign-on; permissions are assigned through roles. · verint.com, 8 Oct 2026
Self-service: It supports self-service with discussion forums, knowledge articles, and how-to videos to help deflect calls and increase agent capacity. · verint.com, 8 Oct 2026
Support: The Commercial Edition includes a support community, standard phone and email support, and support upgrades and patches. · verint.com, 8 Oct 2026