Unitrends Disaster Recovery as a Service

What Unitrends Disaster Recovery as a Service is

Unitrends Disaster Recovery as a Service (DRaaS) is a managed recovery service that brings business workloads online in the Unitrends Cloud during a disruption, then supports their recovery to a local site. It protects physical servers, virtual servers, and applications across environments that include Windows, Linux, macOS, NAS, Unix, VMware, Hyper-V, Nutanix AHV, Citrix XenServer, Red Hat, Azure, AWS, SQL, Oracle Database, Exchange, SharePoint, and Active Directory.

Getting started requires backups from a Unitrends Recovery Series appliance or Unitrends Backup Software at the primary site, paired with Unitrends Forever Cloud. When a disaster is declared, an authorized organizational contact calls Unitrends Support to request a full or partial workload spin-up. Customers then receive secure network access to the recovered workloads. A dedicated DRaaS team is available 24/7/365 to help carry out the recovery runbook. Automated Recovery Assurance checks runbooks in an isolated environment and reports recovery time and recovery point results. For failback, Unitrends says it ships encrypted backup data overnight to the local site. Pricing is available by request and described as flat-rate, without ingress, egress, or DR-testing charges; a 30-day trial is offered.

Who it suits

Unitrends positions DRaaS for businesses protecting mission-critical workloads, with service levels aimed at different workload criticality and recovery objectives. It suits organizations that can establish the required Unitrends backup and cloud setup and want support executing a recovery runbook.

Limits

There is no free plan. Standard and Unlimited list best-effort SLAs, while Premium lists a one-hour RTO SLA and Elite a 24-hour RTO SLA; plan testing frequency and configuration also differ.

Getting started

1. Visit the Unitrends DRaaS website.
2. Request pricing and choose a DRaaS plan suited to workload criticality and recovery objectives.
3. Set up backups from a Unitrends Recovery Series appliance or Unitrends Backup Software at the primary site, paired with Unitrends Forever Cloud.
4. Have an authorized organizational contact call Unitrends Support to declare a disaster and request full or partial workload spin-up.
5. Use the secure network access provided to reach workloads in the Unitrends Cloud.

Verdict

Choose Unitrends DRaaS if your organization needs managed recovery for mission-critical servers and applications, with runbook testing and a team available around the clock. Compare the plan levels against your recovery objectives: some offer best-effort SLAs, while Premium and Elite list one-hour and 24-hour RTO SLAs respectively.