Unitrends Disaster Recovery as a Service

Web · Windows · Mac · Linux · Self-hosted

Freedom report

Two barsScore 5.2

  • Runs widely4 of 6 device platforms
  • DocumentedPlans, terms and facts published

Unitrends Disaster Recovery as a Service (DRaaS) is a managed recovery service that brings business workloads online in the Unitrends Cloud during a disruption, then supports their recovery to a local site. It protects physical servers, virtual servers, and applications across environments that include Windows, Linux, macOS, NAS, Unix, VMware, Hyper-V, Nutanix AHV, Citrix XenServer, Red Hat, Azure, AWS, SQL, Oracle Database, Exchange, SharePoint, and Active Directory. Getting started requires backups from a Unitrends Recovery Series appliance or Unitrends Backup Software at the primary site, paired with Unitrends Forever Cloud. When a disaster is declared, an authorized organizational contact calls Unitrends Support to request a full or partial workload spin-up. Customers then receive secure network access to the recovered workloads. A dedicated DRaaS team is available 24/7/365 to help carry out the recovery runbook. Automated Recovery Assurance checks runbooks in an isolated environment and reports recovery time and recovery point results. For failback, Unitrends says it ships encrypted backup data overnight to the local site. Pricing is available by request and described as flat-rate, without ingress, egress, or DR-testing charges; a 30-day trial is offered.

Who it is for

Unitrends positions DRaaS for businesses protecting mission-critical workloads, with service levels aimed at different workload criticality and recovery objectives. It suits organizations that can establish the required Unitrends backup and cloud setup and want support executing a recovery runbook.

What is good

  • Protects physical servers, virtual servers, and applications.
  • Automated isolated tests report recovery time and recovery point results.
  • Dedicated recovery team is available 24/7/365.
  • Supports full or partial workload spin-up.
  • Maker says pricing excludes ingress, egress, and DR-testing charges.

What to know first

  • Requires Unitrends backup software or a Recovery Series appliance plus Forever Cloud.
  • No free plan; pricing requires a request.
  • Failover is initiated by calling Unitrends Support.
  • Plan options include best-effort SLAs as well as timed RTO SLAs.

Verdict

Choose Unitrends DRaaS if your organization needs managed recovery for mission-critical servers and applications, with runbook testing and a team available around the clock. Compare the plan levels against your recovery objectives: some offer best-effort SLAs, while Premium and Elite list one-hour and 24-hour RTO SLAs respectively.

Get started with Unitrends Disaster Recovery as a Service

  1. Visit the Unitrends DRaaS website.
  2. Request pricing and choose a DRaaS plan suited to workload criticality and recovery objectives.
  3. Set up backups from a Unitrends Recovery Series appliance or Unitrends Backup Software at the primary site, paired with Unitrends Forever Cloud.
  4. Have an authorized organizational contact call Unitrends Support to declare a disaster and request full or partial workload spin-up.
  5. Use the secure network access provided to reach workloads in the Unitrends Cloud.

Limits to know first

There is no free plan. Standard and Unlimited list best-effort SLAs, while Premium lists a one-hour RTO SLA and Elite a 24-hour RTO SLA; plan testing frequency and configuration also differ.

Questions about Unitrends Disaster Recovery as a Service

How much does Unitrends DRaaS cost?

Pricing is available on request. The maker describes it as flat-rate and says it does not charge for ingress, egress, or DR testing.

Is there a free plan or trial?

There is no free plan. The pricing note lists a 30-day trial.

What does the service protect?

It protects physical servers, virtual servers, and applications. Listed environments include Windows, Linux, macOS, VMware, Hyper-V, Azure, AWS, databases, and business applications.

How do customers start a failover?

An authorized organizational contact calls Unitrends Support to initiate a full or partial workload spin-up. Customers then receive secure network access to the workloads in the Unitrends Cloud.

What DRaaS plans are available?

Premium, Standard, Elite, and Unlimited DRaaS are listed. Their SLAs, testing schedules, and configuration approaches differ.

What is required to set up the service?

Backups must come from a Unitrends Recovery Series appliance or Unitrends Backup Software at the primary site, paired with Unitrends Forever Cloud.

Unitrends Disaster Recovery as a Service plans and pricing

All plans
Premium DRaaS 1-hour RTO SLA · full failover · weekly Recovery Assurance testing · configured per server or VM unitrends.com · 30 Sept 2026
Standard DRaaS Best-effort SLA · full failover · onboarding testing · configured per server or VM unitrends.com · 30 Sept 2026
Elite DRaaS 24-hour RTO SLA · full failover · monthly Recovery Assurance testing · configured per server or VM unitrends.com · 30 Sept 2026
Unlimited DRaaS Best-effort SLA · full failover for unlimited systems · onboarding testing · capacity-based configuration unitrends.com · 30 Sept 2026

Compared on cloud disaster recovery software

Free plan
No
Replication mode
scheduled
Failover orchestration
Yes
Dependency mapping
Yes
Immutable recovery points
Yes
Supported workloads
Windows OS; Hyper-V VMs; VMware VMs; Exchange Databases; SQL Databases

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