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UnitConnect
What UnitConnect is
UnitConnect is web-based property management software for commercial and residential properties. It is designed for portfolios ranging from retail centers and mixed-use buildings to industrial and office properties and single-tenant NNN assets. Lease tools track terms, prepare tenant invoices with attachments, accept partial payments, and apply late fees. For CAM reconciliation, users can configure recurring charges, caps and limits, base-year amounts, and pro-rata allocation using lease start date and share. Accounting brings together a general ledger for properties, tenants, and owners, budgets, reports, and bank sync for reconciling income and expenses. Tenants can use the portal to pay online by ACH or card, access documents, announcements, lease information and rent invoices, and submit maintenance requests. The portal is free for tenants. Plans include training and support, with technical help available from 8am to 8pm EST. UnitConnect was founded in 2007, and offers a 15-day trial. Monthly plans start at $79 a month for Starter, which covers 30 tenants with unlimited storage and users; Professional and Busines raise the tenant limits to 100 and 200.
Who it suits
UnitConnect suits property managers handling commercial or residential portfolios that need lease billing, CAM reconciliation, accounting, and reporting in one system. Its tenant portal and payment tools also fit teams that want residents or tenants to access lease details, pay online, and submit maintenance requests.
What it does well
- Supports commercial and residential property portfolios.
- Tracks lease terms, invoices, partial payments, and late fees.
- CAM tools include caps, base-year amounts, and pro-rata allocation.
- Accounting includes ledgers, budgets, reporting, and bank sync.
- Tenant portal supports payments, documents, and maintenance requests.
- Plans include free training and support.
What to know first
- No free plan is available.
- Starter is limited to 30 tenants.
- Optional card processing charges tenants 2.75% per transaction.
- Optional ACH processing has a listed transaction fee.
Limits
Starter costs $79 a month and covers 30 tenants; Professional at $149 a month covers 100, while Busines at $249 a month covers 200. All three list unlimited storage and users. Optional processing lists a $79.00 one-time setup fee per business bank account, ACH fees of $10 + .50¢ per transaction monthly, and a 2.75% tenant credit-card fee per transaction.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| professional | per month · 100 Tenants · Unlimited Storage · Unlimited Users | $149 a month |
| Busines | per month · 200 Tenants · Unlimited Storage · Unlimited Users | $249 a month |
| Starter | per month · 30 Tenants · Unlimited Storage · Unlimited Users | $79 a month |
As unitconnect.com lists them, read 29 Sept 2026. The maker's own page has the final word.
Getting started
- Open the UnitConnect website.
- Start the 15-day trial.
- Choose a monthly plan: Starter, Professional, or Busines.
- Use the web platform to manage properties and tenant activity.
Verdict
Choose UnitConnect if your property operation needs lease administration, CAM calculations, accounting, and a tenant portal across commercial or residential assets. Look elsewhere if you need a free plan or if the 30-tenant Starter limit does not fit; payment processing also carries listed fees.
Questions
How much does UnitConnect cost?
Starter is $79 a month, Professional is $149 a month, and Busines is $249 a month. Each plan lists unlimited storage and users, with tenant limits of 30, 100, and 200 respectively.
Is there a free plan or trial?
There is no free plan. A 15-day trial is available.
What platforms does UnitConnect support?
UnitConnect is available on the web.
What properties does it support?
It supports commercial and residential properties, including retail and shopping centers, mixed-use properties, industrial and office buildings, and single-tenant NNN assets.
What does the tenant portal include?
Tenants can make online ACH or card payments, view shared documents, announcements, lease information and rent invoices, and submit maintenance requests. The portal is free for tenants.
Are payment processing fees listed?
Optional processing lists a $79.00 one-time setup fee per business bank account, ACH fees of $10 + .50¢ per transaction monthly, and a 2.75% tenant credit-card fee per transaction.
Facts from UnitConnect's own pages
- Accounting
- Accounting features include a general ledger for properties, tenants, and owners, budgets, reporting, and bank sync for reconciling income and expenses. · unitconnect.com, 29 Sept 2026
- CAM reconciliation
- CAM tools support recurring charges, limits and caps, base-year amounts, and pro-rata allocation based on lease start date and share. · unitconnect.com, 29 Sept 2026
- Company history
- The about page says UnitConnect got its start in 2007 when a commercial property manager and a software engineer joined to create a real estate management program. · unitconnect.com, 29 Sept 2026
- Compliance
- The maker's opened pages did not state a named security certification or compliance standard. · unitconnect.com, 29 Sept 2026
- Founded
- 2007 · unitconnect.com, 28 Sept 2026
- Headquarters
- Forest Hills, New York, USA · unitconnect.com, 28 Sept 2026
- Integrations
- The features page says Bank Sync connects to a bank to reconcile income and expenses; it does not name a specific bank integration. · unitconnect.com, 29 Sept 2026
- Lease billing
- Users can track lease terms, create tenant invoices, email invoices with attachments, accept partial payments, and apply late fees. · unitconnect.com, 29 Sept 2026
- Notable payment fees
- Optional payment processing lists a $79.00 one-time setup fee per business bank account, ACH fees of $10 + .50¢ per transaction monthly, and a 2.75% tenant credit-card fee per transaction. · unitconnect.com, 29 Sept 2026
- Security
- The privacy policy says personal information is protected with reasonable security safeguards against loss, theft, unauthorized access, disclosure, copying, use, or modification. · unitconnect.com, 29 Sept 2026
- Support and onboarding
- Plans include free training and support, and the features page says technical help is available from 8am to 8pm EST. · unitconnect.com, 29 Sept 2026
- Target portfolios
- The maker describes support for retail and shopping centers, mixed-use properties, industrial and office buildings, and single-tenant NNN assets. · unitconnect.com, 29 Sept 2026
- Tenant portal
- The tenant portal supports online ACH or card payments, shared documents, announcements, lease information, rent invoices, and maintenance requests. · unitconnect.com, 29 Sept 2026
- Tenant portal cost
- The maker says the tenant portal is free for tenants. · unitconnect.com, 29 Sept 2026
- What it does
- UnitConnect is property management software for commercial and residential properties. · unitconnect.com, 29 Sept 2026