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Trustform Case Management
What Trustform Case Management is
Trustform Case Management is a cloud-based workflow for enhanced due diligence investigations and periodic reviews. It connects case intake, document collection, information requests, identity checks, and approvals in one traceable workspace. Teams can view pending and completed work in real time, see task ownership, and receive automated notifications intended to reduce follow-ups and bottlenecks. Front-line and compliance staff can share updates, comments, and approvals within the same process. Listed capabilities include case intake forms, workflow automation, and an audit trail. Trustform presents its wider compliance platform as covering onboarding and business KYC, risk assessment, ongoing due diligence, periodic reviews, and transaction monitoring. The service is listed for web, iOS, Android, and API access. It describes integrations with core systems and documents a beta GraphQL API. Trustform says it is GDPR compliant. Pricing is available on request.
Who it suits
Trustform is aimed at private banks, asset managers, and financial intermediaries operating in regulated environments. It suits teams coordinating compliance cases, documents, requests, and approvals.
What it does well
- Connected workspace for requests, documents, and approvals
- Real-time progress and task ownership
- Automated workflow notifications
- Audit trail and case intake forms
- Web, iOS, Android, and API access
What to know first
- Pricing is available only on request
- GraphQL API is described as beta
- Specific integrations are not named
- Cloud deployment only
Verdict
Trustform brings due diligence case activities into a shared, traceable workflow with automation and audit history. Its regulated-finance focus and broad platform scope may suit compliance teams, while pricing and named integrations require further contact.
Facts from Trustform Case Management's own pages
- API
- Trustform documents a GraphQL API for accessing platform data and describes the API as beta. · docs.trustform.io, 12 Oct 2026
- Audit trail
- The case management page says every action is logged and traceable for audit or regulatory review. · trustform.io, 12 Oct 2026
- Case focus
- The page describes the product for enhanced due diligence investigations and periodic reviews. · trustform.io, 12 Oct 2026
- Case workflow
- The product is presented for enhanced due diligence investigations and periodic reviews. · trustform.io, 12 Oct 2026
- Central workspace
- Client requests, documents, and approvals are kept in one connected space. · trustform.io, 12 Oct 2026
- Collaboration
- Front-line and compliance teams share updates, comments, and approvals in the same workflow. · trustform.io, 12 Oct 2026
- Company
- The site identifies the company as Trustform UK Ltd. · trustform.io, 12 Oct 2026
- Deployment
- cloud · trustform.io, 22 Sept 2026
- Headquarters
- London, England, United Kingdom · trustform.io, 28 Sept 2026
- Case intake forms
- Yes · trustform.io, 22 Sept 2026
- Integrations
- Trustform describes itself as integration-ready and says it offers integrations with core systems, but the opened pages do not name specific integrations. · trustform.io, 12 Oct 2026
- Intended users
- Trustform says it works with private banks, asset managers, and financial intermediaries in regulated environments. · trustform.io, 12 Oct 2026
- Notifications
- Automated notifications are intended to reduce manual follow-ups and bottlenecks. · trustform.io, 12 Oct 2026
- Platform scope
- Trustform describes its compliance platform as an all-in-one system for onboarding and business KYC, risk assessment, ongoing due diligence and periodic reviews, and transaction monitoring. · trustform.io, 12 Oct 2026
- Pricing availability
- The contact page directs prospective customers to contact sales to find the right plan for their business; it does not state a price. · trustform.io, 12 Oct 2026
- Progress tracking
- Teams can see pending and completed work and who owns each task in real time. · trustform.io, 12 Oct 2026
- Purpose
- Trustform Case Management connects document collection, information requests, ID checks, and case approvals in a traceable workflow. · trustform.io, 12 Oct 2026
- Security
- Trustform’s About page says it is fully compliant with GDPR. · trustform.io, 12 Oct 2026
- Security and compliance
- Trustform's About page claims GDPR compliance and says it protects data and decisions to keep them safe, private, and trusted. · trustform.io, 12 Oct 2026
- Shared case hub
- Client requests, documents, and approvals are kept together in one connected space. · trustform.io, 12 Oct 2026
- Support
- Trustform provides a user guide with instructions for managing cases and requesting additional data or documents from clients. · docs.trustform.io, 12 Oct 2026
- Support and onboarding
- Trustform's contact page offers product demos, help finding a plan, onboarding help, and product documentation. · trustform.io, 12 Oct 2026
- Workflow automation
- Yes · trustform.io, 22 Sept 2026
Where Trustform Case Management stands on Freedom251
- Case Management Software#152 of 177