Freedom251 › Case Management Software
CASEPRO
by CASEPRO

Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Installation and API Integration | Site installation · Content customization · API integration | On request |
| Annual Licensing Fee | Software updates · 12 hours of support · One Success Manager | On request |
| Microsoft Azure Cloud Hosting | Microsoft Azure cloud hosting | On request |
| CASEPRO® Software | One-time installation and API integration fee; annual licensing and cloud hosting fees billed annually · Price based on installation/API integration · annual license includes updates, 12 hours of support, and 1 Success Manager · Azure hosting fee varies by case load, data storage, and site traffic | On request |
As casepro.agencymckenna.com lists them, read 22 Sept 2026. The maker's own page has the final word.
Facts from CASEPRO's own pages
- AMS integration
- CASEPRO integrates member data from association management software, and the maker says it can create a custom API when an AMS is not listed. · casepro.agencymckenna.com, 11 Oct 2026
- Audit trail
- Yes · casepro.agencymckenna.com, 22 Sept 2026
- Availability
- The Complaint Submission page states the platform is available 24-7-365 days a year. · casepro.agencymckenna.com, 11 Oct 2026
- Case administration
- The Admin Portal centralizes case information and provides staff real-time access to case records. · casepro.agencymckenna.com, 11 Oct 2026
- Complaint intake
- Its online forms accept ethics complaints, arbitration requests, and ombudsman requests. · casepro.agencymckenna.com, 11 Oct 2026
- Deployment
- cloud · casepro.agencymckenna.com, 22 Sept 2026
- Free plan
- No · casepro.agencymckenna.com, 22 Sept 2026
- Headquarters
- Chicago, Illinois, United States · casepro.agencymckenna.com, 19 Oct 2026
- Hosting and access
- CASEPRO is hosted on Microsoft Azure and is described as accessible online anytime and from anywhere. · casepro.agencymckenna.com, 11 Oct 2026
- Case intake forms
- Yes · casepro.agencymckenna.com, 22 Sept 2026
- Maker
- The site identifies Agency McKenna as the maker and lists its address as 77 W. Wacker Drive #4500, Chicago, IL 60601. · casepro.agencymckenna.com, 11 Oct 2026
- Panel management
- Panel Management supports committee scheduling, RSVP tracking, panel assignments, and communication with panel members. · casepro.agencymckenna.com, 11 Oct 2026
- Purpose
- CASEPRO is professional standards and complaint management software developed for REALTOR® associations and other organizations. · casepro.agencymckenna.com, 11 Oct 2026
- Reporting
- Summary Reporting provides on-demand reports and tools to track case data, identify trends, and share insights. · casepro.agencymckenna.com, 11 Oct 2026
- Reporting dashboards
- Yes · casepro.agencymckenna.com, 22 Sept 2026
- Reporting export
- The product page says Summary Reporting includes a Microsoft Excel spreadsheet that organizations can modify. · casepro.agencymckenna.com, 11 Oct 2026
- Security
- The API Integration page describes robust data encryption and secure API connections for protecting member information. · casepro.agencymckenna.com, 11 Oct 2026
- Setup and training
- The Support page says organizations can go live in 45–60 days and includes an association-branded version, document management, and volunteer management. · casepro.agencymckenna.com, 11 Oct 2026
- Support allowance
- The annual license includes 12 hours of support and one Success Manager. · casepro.agencymckenna.com, 11 Oct 2026
- Workflow automation
- Yes · casepro.agencymckenna.com, 22 Sept 2026
Where CASEPRO stands on Freedom251
- Case Management Software#149 of 177