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CASEPRO

by CASEPRO

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CASEPRO's own site

Plans

PlanBilled and limitsPrice
Installation and API IntegrationSite installation · Content customization · API integrationOn request
Annual Licensing FeeSoftware updates · 12 hours of support · One Success ManagerOn request
Microsoft Azure Cloud HostingMicrosoft Azure cloud hostingOn request
CASEPRO® SoftwareOne-time installation and API integration fee; annual licensing and cloud hosting fees billed annually · Price based on installation/API integration · annual license includes updates, 12 hours of support, and 1 Success Manager · Azure hosting fee varies by case load, data storage, and site trafficOn request

As casepro.agencymckenna.com lists them, read 22 Sept 2026. The maker's own page has the final word.

Facts from CASEPRO's own pages

AMS integration
CASEPRO integrates member data from association management software, and the maker says it can create a custom API when an AMS is not listed. · casepro.agencymckenna.com, 11 Oct 2026
Audit trail
Yes · casepro.agencymckenna.com, 22 Sept 2026
Availability
The Complaint Submission page states the platform is available 24-7-365 days a year. · casepro.agencymckenna.com, 11 Oct 2026
Case administration
The Admin Portal centralizes case information and provides staff real-time access to case records. · casepro.agencymckenna.com, 11 Oct 2026
Complaint intake
Its online forms accept ethics complaints, arbitration requests, and ombudsman requests. · casepro.agencymckenna.com, 11 Oct 2026
Deployment
cloud · casepro.agencymckenna.com, 22 Sept 2026
Free plan
No · casepro.agencymckenna.com, 22 Sept 2026
Headquarters
Chicago, Illinois, United States · casepro.agencymckenna.com, 19 Oct 2026
Hosting and access
CASEPRO is hosted on Microsoft Azure and is described as accessible online anytime and from anywhere. · casepro.agencymckenna.com, 11 Oct 2026
Case intake forms
Yes · casepro.agencymckenna.com, 22 Sept 2026
Maker
The site identifies Agency McKenna as the maker and lists its address as 77 W. Wacker Drive #4500, Chicago, IL 60601. · casepro.agencymckenna.com, 11 Oct 2026
Panel management
Panel Management supports committee scheduling, RSVP tracking, panel assignments, and communication with panel members. · casepro.agencymckenna.com, 11 Oct 2026
Purpose
CASEPRO is professional standards and complaint management software developed for REALTOR® associations and other organizations. · casepro.agencymckenna.com, 11 Oct 2026
Reporting
Summary Reporting provides on-demand reports and tools to track case data, identify trends, and share insights. · casepro.agencymckenna.com, 11 Oct 2026
Reporting dashboards
Yes · casepro.agencymckenna.com, 22 Sept 2026
Reporting export
The product page says Summary Reporting includes a Microsoft Excel spreadsheet that organizations can modify. · casepro.agencymckenna.com, 11 Oct 2026
Security
The API Integration page describes robust data encryption and secure API connections for protecting member information. · casepro.agencymckenna.com, 11 Oct 2026
Setup and training
The Support page says organizations can go live in 45–60 days and includes an association-branded version, document management, and volunteer management. · casepro.agencymckenna.com, 11 Oct 2026
Support allowance
The annual license includes 12 hours of support and one Success Manager. · casepro.agencymckenna.com, 11 Oct 2026
Workflow automation
Yes · casepro.agencymckenna.com, 22 Sept 2026

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