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TrueCold

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TrueCold's own site

What TrueCold is

TrueCold is an AI-powered platform for monitoring and managing temperature-controlled logistics and cold chains. It gathers temperature, humidity, shock, GPS, door-open, and battery readings from connected sensors and data loggers. Its analytics can flag possible temperature problems and calculate mean kinetic temperature, cumulative time out of range, remaining stability budget, and humidity levels. The Kelvin agent sorts temperature events, suggests actions bounded by policy, supports human approval, and creates logistics reports. Operations tools address thermal packaging optimization, historical lane-risk profiles, and performance analytics. Named integrations include Sensitech, Tive, Logmore, Controlant, and Elpro devices, alongside SAP, Oracle, and Microsoft Dynamics. TrueCold offers an API, compliance features, partner data sharing, audit trails, and multiple temperature zones. It supports Android, iOS, web, and API access, with pricing on request and no free plan.

Who it suits

It suits pharmaceutical, clinical-trial, and logistics operations handling temperature-sensitive products. Teams needing sensor monitoring, shipment tracking, compliance records, and policy-based event handling may find its feature set relevant.

What it does well

  • Monitors temperature, humidity, shock, GPS, doors, and batteries
  • Predicts issues and calculates MKT and stability metrics
  • Kelvin agent supports policy-bound actions and approvals
  • Integrates named sensors, loggers, and major ERPs
  • Supports compliance documentation and shipment audit trails

What to know first

  • No free plan
  • Pricing depends on volume, features, and support
  • Implementation services may cost separately
  • API defaults to five requests per ten seconds

Limits

There is no free plan. Starter allows up to five active integrations, while Professional allows up to 50; Enterprise lists unlimited active integrations. API requests are limited to five every ten seconds by default.

Plans

PlanBilled and limitsPrice
StarterContact us · Up to 5 active integrations · real-time monitoring · basic alerts · standard dashboard · email support · basic compliance reporting · mobile app accessOn request
ProfessionalContact us · Up to 50 active integrations · predictive analytics · advanced alerts · custom dashboards · priority support · full compliance suite · API access · multi-location supportOn request
EnterpriseContact us · Unlimited active integrations · full AI suite with ML models · custom integrations · advanced analytics · dedicated account manager · automatic product release · customizable security · SLA guaranteesOn request

As truecold.io lists them, read 4 Oct 2026. The maker's own page has the final word.

Getting started

  1. Open the TrueCold website
  2. Choose a Starter, Professional, or Enterprise plan and contact the company
  3. Select required integrations, features, and support level for a quote
  4. Connect supported sensors, data loggers, or ERP systems
  5. Use the web or mobile app to monitor shipments and temperature zones
  6. Have an administrator manage private API keys if API access is included

Verdict

TrueCold combines telemetry collection, predictive analysis, event handling, and compliance tools for temperature-sensitive logistics. Pricing is not published, so organizations must request a quote based on their shipment and support needs.

Questions

Does TrueCold have a free plan?

No. TrueCold lists paid plans with pricing available by contacting the company.

What platforms does TrueCold support?

TrueCold lists Android, iOS, web, and API access.

Which integrations are named?

Named sensors or loggers include Sensitech, Tive, Logmore, Controlant, and Elpro. ERP integrations include SAP, Oracle, and Microsoft Dynamics.

What does the API require?

The public API uses private API keys managed by account administrators and allows up to five requests every ten seconds by default.

Which plan includes predictive analytics and API access?

The Professional plan lists predictive analytics and API access, with up to 50 active integrations.

What support is included?

All plans include email and live chat support. Enterprise adds dedicated account management and 24/7 phone support.

Facts from TrueCold's own pages

Analytics
TrueCold says it predicts potential temperature issues and can calculate metrics including MKT, cumulative time out of range, remaining stability budget, and humidity levels. · truecold.io, 4 Oct 2026
API
The public API uses private API keys managed by account administrators and permits up to 5 requests every 10 seconds by default. · integrations.truecold.io, 4 Oct 2026
Compliance
The compliance page describes support for FDA 21 CFR Part 11, EMA Annex 11, ALCOA+ data integrity, and IQ/OQ/PQ documentation. · truecold.io, 4 Oct 2026
Data sharing
TrueCold offers partner data sharing, white-label dashboards, scoped API tokens, granular permissions, and shipment audit trails. · truecold.io, 4 Oct 2026
Headquarters
The contact page lists an address at Av Parc Logistic 2-10, Barcelona, ES 08040. · truecold.io, 4 Oct 2026
Integrations
The site names Sensitech, Tive, Logmore, Controlant, and Elpro sensors or loggers, plus SAP, Oracle, and Microsoft Dynamics ERPs. · truecold.io, 4 Oct 2026
Intended users
The site describes solutions for pharmaceutical, clinical-trial, and logistics operations handling temperature-sensitive products. · truecold.io, 4 Oct 2026
Kelvin agent
Kelvin triages temperature events, recommends policy-bound actions, supports human approval, and generates logistics reports. · truecold.io, 4 Oct 2026
Monitoring
The platform ingests temperature, humidity, shock, GPS, door-open, and battery telemetry from different sensors and data loggers. · truecold.io, 4 Oct 2026
Operations
The management features cover thermal packaging optimization, historical lane-risk profiles, and operational performance analytics. · truecold.io, 4 Oct 2026
Pricing basis
The company says pricing depends on shipment volume, required features, and support level; implementation services may be quoted separately. · truecold.io, 4 Oct 2026
Product
TrueCold is an AI-powered platform for monitoring and managing temperature-controlled logistics and cold chains. · truecold.io, 4 Oct 2026
Security
The cloud page states that the platform uses encryption at rest and in transit, continuous security monitoring, and tenant isolation, and describes its architecture as SOC 2 Type II and ISO 27001. · truecold.io, 4 Oct 2026
Support
The pricing page says all plans include email and live chat support, while Enterprise includes dedicated account management and 24/7 phone support. · truecold.io, 4 Oct 2026

Where TrueCold stands on Freedom251

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