True Impact helps organizations report how contributions relate to social outcomes. Its reporting wizard and program evaluation experts guide nonprofit partners through outcome reporting, while the platform calculates claimed impact in real time according to the type of contribution. Donors can examine outcomes, social return on investment, geographic and demographic priorities, and metric quality. Measurement covers grants, volunteerism, in-kind donations, advocacy, matching gifts, pro-bono service, and board service. Organizations can use the tool on its own or connect it with existing grant, volunteer, and data warehousing systems. API connections with CyberGrants, Benevity, and YourCause + Blackbaud are available as an add-on. True Impact provides measurement support to customers and nonprofit partners, including personalized assistance and feedback on reports. Lite Impact Reporting offers simplified analysis intended for investments under $10,000. Comprehensive Impact Reporting covers outcomes, social return on investment, initial forecasts and actual results, strategic analysis, and performance monitoring. Nonprofits can report regardless of their size, capacity, sophistication, or data availability. The opt-in Impact Reporting Network allows nonprofits to decide whether to share reports and to set access as public, private, or case-by-case. True Impact says it has worked with companies and nonprofits since 2005 and is a Public Benefit Corporation.
Who it is for
True Impact suits companies and nonprofits that need to measure social outcomes from grants, volunteering, or other contributions. It may also fit donor teams that want to review outcome measures, social return on investment, geographic and demographic priorities, and metric quality.
What is good
- Calculates claimed impact in real time based on contribution type.
- Measures grants, volunteerism, in-kind gifts, advocacy, matching gifts, pro-bono, and board service.
- Can operate standalone or connect with grant, volunteer, and data warehousing systems.
- Includes personalized measurement support and report feedback.
- Nonprofits control whether Impact Reporting Network reports are shared and with whom.
What to know first
- API integrations with named grants and volunteer systems are an add-on.
- Lite reporting is intended for investments under $10,000.
- Custom indicators are not available.
Verdict
Organizations that need structured social outcome reporting across several contribution types should consider True Impact, especially if they want expert guidance and report feedback. Donors can use its analytics to examine outcomes and social return on investment. Buyers needing API connections should account for their add-on status, and Lite reporting is intended for investments below $10,000.
Get started with True Impact
- Open the True Impact website.
- Choose Lite Impact Reporting for simplified analysis or Comprehensive Impact Reporting for outcomes and deeper analysis.
- Use the reporting wizard and program evaluation expert guidance to report outcomes.
- Use True Impact standalone or connect it with existing grant, volunteer, or data warehousing systems.
- Opt in to the Impact Reporting Network and choose report access as public, private, or case-by-case if sharing.
Limits to know first
Lite Impact Reporting provides simplified analysis and is intended for investments under $10,000. API integrations with CyberGrants, Benevity, and YourCause + Blackbaud are an add-on.
Questions about True Impact
Does True Impact have a free plan?
The listed pricing model is freemium, and a free plan is available.
What plans are listed?
Lite Impact Reporting offers simplified analysis for investments under $10,000. Comprehensive Impact Reporting includes outcomes, social return on investment, forecasts and actual results, strategic analysis, and performance monitoring.
How much do the reporting plans cost?
Prices are not provided for either listed plan.
Which contribution types can it measure?
It covers grants, volunteerism, in-kind donations, advocacy, matching gifts, pro-bono service, and board service.
Which integrations are available?
API integrations with CyberGrants, Benevity, and YourCause + Blackbaud are available as an add-on. True Impact can also work with existing grant, volunteer, and data warehousing systems.
Can nonprofits control who sees shared reports?
Yes. Participation in the Impact Reporting Network is opt-in, and nonprofits can set access as public, private, or case-by-case.
True Impact plans and pricing
All plansCompared on nonprofit impact measurement software
- Free plan
- Yes
- Custom indicators
- No
- Outcome frameworks
- both
- Data collection
- forms
- Impact reporting
- Yes



