Freedom251 › Property Management Compliance Software
True Compliance
What True Compliance is
True Compliance is a web platform for housing providers managing building safety checks, compliance records, and reporting. Its listed areas include gas and fire safety, insurance inspections, water quality, electrical safety, asbestos, and damp and mould. For gas safety, it tracks certificates, assets, and remedial work and audits Landlord Gas Safety Records against checks. Its fire workflow reads risk assessments and creates, prioritises, and assigns actions with a time-stamped record. The damp and mould module supports case tracking, evidence capture, responsibility and priority assignment, SLA tracking, and portfolio dashboards. The maker says organisations can tailor widgets, reports, APIs, and integrations; named integrations include OptusApp tenant features and M3 Vision asset management. The platform adapts to users’ devices for access in offices, on site, or while travelling. The maker describes UK-hosted infrastructure, encryption, access controls, monitoring, and audited processes. Pricing depends on portfolio size and is confirmed after a discovery call. Listed tiers include price on request for Tier 2 and price on request for Tier 3.
Who it suits
The product is intended for housing providers, particularly social housing organisations managing compliance across property portfolios. Its device-adaptive access may suit staff working in offices, on site, or while travelling.
What it does well
- Tracks gas certificates, assets, and remedial work
- Fire actions include a time-stamped audit trail
- Damp and mould module includes SLA tracking
- Custom widgets, reports, APIs, and integrations
- Device-adaptive access for office and on-site work
What to know first
- No free plan
- Pricing requires a discovery call
Limits
Tier 2 covers 5,000–10,000 properties on request, while Tier 3 covers 10,000–17,000 properties on request. Tier 4 and Tier 5 cover larger portfolios; Tier 1 and Tier 6 use pricing on request.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Tier 2 | £35,000 · 5,000–10,000 properties | £35,000 a year |
| Tier 3 | £49,500 · 10,000–17,000 properties | £49,500 a year |
| G-Cloud licence range | £5,000 to £1,000,000 a licence a year · range shown in the G-Cloud listing | £5,000 a year |
| Tier 4 | £66,000 · 17,000–30,000 properties | £66,000 a year |
| Tier 5 | £79,000 · 30,000–40,000 properties | £79,000 a year |
| Tier 1 | up to 5,000 properties · tailored products and services | On request |
| Tier 6 | over 40,000 properties · tailored products and services | On request |
As truecompliance.co.uk lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Open the True Compliance website
- Arrange a discovery call to confirm scope and portfolio pricing
- Select the portfolio-size tier that matches your properties
- Configure bespoke widgets, reports, APIs or integrations
- Access the web platform from office, site or travelling devices
Verdict
True Compliance covers multiple building safety areas and includes specific workflows for gas, fire, and damp and mould management. Organisations should confirm scope and pricing through a discovery call.
Questions
Does True Compliance have a free plan?
No. True Compliance is paid and has no free plan.
Which platforms does it support?
The listed platform is web, with access adapting to users’ devices.
What compliance areas does it cover?
Areas include gas, fire, insurance inspections, water quality, electrical safety, asbestos, damp and mould, and other compliance.
Can it integrate with other systems?
The maker lists OptusApp tenant features and M3 Vision asset management integrations, plus APIs.
How is pricing set?
Pricing is based on portfolio size, with final scope and pricing confirmed after a discovery call.
Facts from True Compliance's own pages
- Access control
- Separate access levels are available for administrators, ordinary users and third-party providers. · assets.applytosupply.digitalmarketplace.service.gov.uk, 15 Oct 2026
- API authentication
- API accounts are provisioned by support request and clients obtain access tokens through the authorization endpoint. · applytosupply.digitalmarketplace.service.gov.uk, 15 Oct 2026
- API documentation and sandbox
- The service listing says API documentation and a test environment are available. · applytosupply.digitalmarketplace.service.gov.uk, 15 Oct 2026
- Automated extraction
- The system extracts compliance information from certificates and records to reduce manual data entry. · applytosupply.digitalmarketplace.service.gov.uk, 15 Oct 2026
- Availability
- The stated uptime targets are 99.9% for the live system, 99.5% for exports and interfaces, and 99% for the test system. · applytosupply.digitalmarketplace.service.gov.uk, 15 Oct 2026
- Company
- The privacy policy identifies the company as True Compliance Limited, at 1 Mark Square, London EC2A 4EG. · truecompliance.co.uk, 30 Sept 2026
- Company facts
- LinkedIn lists True Compliance as privately held, founded in 2016, headquartered in London and employing 11–50 people. · uk.linkedin.com, 15 Oct 2026
- Company legal name
- The privacy policy identifies the maker as True Compliance Limited at 1 Mark Square, London EC2A 4EG. · truecompliance.co.uk, 15 Oct 2026
- Compliance areas
- The platform lists gas safety, fire safety, insurance inspections, water quality, electrical safety, asbestos, damp and mould, and other compliance. · truecompliance.co.uk, 30 Sept 2026
- Compliance streams
- The platform covers gas, fire, insurance inspections, water quality, electrical safety, asbestos, damp and mould, and other compliance areas. · truecompliance.co.uk, 15 Oct 2026
- Contractor portal
- The platform provides bespoke contractor accounts for managing contractors’ compliance streams. · truecompliance.co.uk, 15 Oct 2026
- Customisation
- Widgets, rules, property views, reports, processes, automatic allocation and workflow triggers can be customised. · applytosupply.digitalmarketplace.service.gov.uk, 15 Oct 2026
- Customization
- The maker says organisations can customise the platform with bespoke widgets, reports, APIs and integrations. · truecompliance.co.uk, 30 Sept 2026
- Damp and mould
- The damp and mould module supports case tracking, responsibility and priority assignment, evidence capture, SLA tracking and portfolio dashboards. · truecompliance.co.uk, 30 Sept 2026
- Dashboards
- Customisable real-time dashboards show compliance metrics and assurance information. · assets.applytosupply.digitalmarketplace.service.gov.uk, 15 Oct 2026
- Data export
- Customers can download data on demand from the reports centre in CSV format and control retention and deletion. · applytosupply.digitalmarketplace.service.gov.uk, 15 Oct 2026
- Encryption
- The service listing specifies TLS 1.2 or later for data in transit and encryption of physical media for data at rest. · applytosupply.digitalmarketplace.service.gov.uk, 15 Oct 2026
- Fire safety
- It reads fire risk assessments and creates, prioritises and assigns actions automatically, with a time-stamped audit trail. · truecompliance.co.uk, 30 Sept 2026
- Gas safety
- It tracks gas certificates, assets and remedial work in real time and automatically audits Landlord Gas Safety Records against checks. · truecompliance.co.uk, 30 Sept 2026
- Headquarters
- London, United Kingdom · truecompliance.co.uk, 23 Sept 2026
- Independent company description
- The UK Government Digital Marketplace describes True Compliance as a comprehensive social-housing compliance solution covering the Big Six and additional inspections. · applytosupply.digitalmarketplace.service.gov.uk, 15 Oct 2026
- Independent implementation evidence
- Trail Group reports using True Compliance and TC Go for digital inspections, statutory certificates, photographs, remedial actions and real-time submission for Sage Homes. · trailgroup.co.uk, 15 Oct 2026
- Industry criticism
- A Public Sector Focus article reports that earlier compliance systems frustrated users through fragmented information, difficult access and very high prices for requested improvements. · publicsectorfocus.com, 15 Oct 2026
- Integrations
- The partner ecosystem describes integrations with OptusApp tenant features and M3 Vision asset management, alongside other named technology partners. · truecompliance.co.uk, 15 Oct 2026