TrackLogy

Free plan APIWeb

What TrackLogy is

TrackLogy is a post-purchase platform for ecommerce brands that brings shipment tracking, customer notifications, branded pages, and shipment status responses into one service. It detects carriers from tracking numbers, displays shipment history in a unified feed, and supports issue detection and alerts. The company says the platform covers more than 1,200 active providers across 150+ countries and aims to return shipment status in about two minutes, depending on carrier response time. Email and SMS notifications can be triggered by shipment milestones, with branded templates and customer preference controls. All plans include a public tracking page; paid plans add custom-domain hosting, brand customization, product recommendations, and review prompts. Analytics cover carrier on-time performance, transit-time benchmarking, issue rates, WISMO correlations, and scheduled exports. WooCommerce has a native WordPress plugin, and custom platforms can connect through the REST API; the Shopify app is marked coming soon. The free plan allows 20 shipments per month. Pro costs $9 a month, billed $9/mo or $110/yr, and includes 1,200 shipments per year. A 14-day free trial provides 100 shipments and Pro features.

Who it suits

TrackLogy suits ecommerce brands that want shipment tracking, branded customer updates, and shipment analytics. WooCommerce stores and custom platforms have listed connection options; Shopify support is marked coming soon.

What it does well

Free plan allows 20 shipments monthly
Milestone-triggered email and SMS notifications
REST API includes real-time webhooks
Pro includes 1,200 shipments per year
Analytics include transit-time and issue-rate analysis

What to know first

Shopify app is marked coming soon
Custom domains are paid-plan features
Pro costs $9 a month

Limits

Free Forever allows 20 shipments per month. The 14-day trial allows 100 shipments and includes Pro features. Pro allows 1,200 shipments per year; Enterprise is for 20,000+ shipments per month and uses custom pricing.

Plans

Plan	Billed and limits	Price
Free Forever	20 shipments/month · no credit card · no expiry	Free
14-Day Free Trial	for 14 days · no card needed · 100 shipments during trial · all Pro features · cancel anytime	Free
Pro	$9/mo · $110/yr · Save 17% · 1,200 shipments/yr · automatic shipment tracking · branded tracking page · email, SMS & admin alerts · analytics · multi-store support · full API access	$9 a month
Enterprise	Custom · 20,000+ shipments/month · everything in Pro · dedicated account manager · custom integrations & API · priority onboarding & SLA · volume-based pricing	On request

As tracklogy.com lists them, read 30 Sept 2026. The maker's own page has the final word.

Getting started

Open https://tracklogy.com/.
Choose the Free Forever plan or start the 14-day free trial; neither requires a card.
Use the web platform or connect through the REST API.
For WooCommerce, use the native WordPress plugin; custom platforms can connect through the API.
Choose Pro for 1,200 shipments per year and its paid features, or contact TrackLogy about Enterprise.

Verdict

TrackLogy combines tracking, customer notifications, analytics, and API access, with a free plan and a 14-day trial. Consider its shipment limits and the status of the Shopify app when choosing a plan.

Questions

Is TrackLogy free?

Yes. Free Forever costs nothing and allows 20 shipments per month, with no card required and no expiry.

How much does Pro cost?

Pro is $9 a month, billed at $9/mo or $110/yr. The listed annual billing offers a 17% saving.

What does the free trial include?

The 14-day trial costs nothing, requires no card, allows 100 shipments, and includes all Pro features. It can be canceled anytime.

Which platforms does TrackLogy support?

TrackLogy lists web and API platforms. WooCommerce has a native WordPress plugin; the Shopify app is marked coming soon.

Can I connect a custom platform?

Yes. The REST API supports programmatic shipment tracking and real-time webhooks, with API-key authentication and an OpenAPI 3.1 specification.

What does Enterprise cost?

Enterprise pricing is custom. The plan is for 20,000+ shipments per month and includes a dedicated account manager, custom integrations and API, and priority onboarding and SLA.

Facts from TrackLogy's own pages

Analytics: Analytics include carrier on-time performance, transit-time benchmarking, issue-rate analysis, WISMO correlation reports, and scheduled exports. · tracklogy.com, 30 Sept 2026
API: The REST API offers programmatic shipment tracking, real-time webhooks, API-key authentication, and an OpenAPI 3.1 specification. · tracklogy.com, 30 Sept 2026
Audience and support: TrackLogy describes itself as built for ecommerce brands; Enterprise includes a dedicated account manager and priority onboarding and SLA. · tracklogy.com, 30 Sept 2026
Branded pages: Custom-domain hosting, brand customization, product recommendations, and review prompts are paid-plan features; a public tracking page is available on all plans. · tracklogy.com, 30 Sept 2026
Carrier coverage: The site says it supports more than 1,200 active providers across 150+ countries. · tracklogy.com, 30 Sept 2026
Company: The About page says TrackLogy was founded in 2025 in Dover, Delaware; the pricing page identifies it as a product of WINDCODEX INC. · tracklogy.com, 30 Sept 2026
Customer notifications: It supports milestone-triggered email and SMS notifications with customizable branded templates and customer preference controls. · tracklogy.com, 30 Sept 2026
Data protection: The features page says data is encrypted at rest and in transit. · tracklogy.com, 30 Sept 2026
Founded: 2025 · tracklogy.com, 28 Sept 2026
Headquarters: Dover, Delaware, United States · tracklogy.com, 28 Sept 2026
Integrations: WooCommerce has a native WordPress plugin, custom platforms can connect through the REST API, and the Shopify app is marked coming soon. · tracklogy.com, 30 Sept 2026
Product: TrackLogy is a post-purchase platform for ecommerce brands, offering shipment tracking, branded pages, notifications, and shipment status API responses. · tracklogy.com, 30 Sept 2026
Security and service: Pricing states that all plans include SOC 2 compliant data security, GDPR compliance tools, a 99.9% uptime SLA, and 24/7 monitoring and alerting. · tracklogy.com, 30 Sept 2026
Tracking features: The platform auto-detects carriers from tracking numbers, provides a unified shipment feed and history, and supports issue detection and alerts. · tracklogy.com, 30 Sept 2026
Tracking speed: TrackLogy says it targets returning a shipment status in about two minutes, depending on carrier response time. · tracklogy.com, 30 Sept 2026

Where TrackLogy stands on Freedom251

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