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TrackingMore

What TrackingMore is
TrackingMore provides package and air-cargo tracking through a web platform and API for merchants, developers, and technology partners. Its dashboard includes shipment visibility, bulk import, automatic carrier detection, exception overviews, and customizable tracking pages. The product covers 1,600+ carriers and 110+ airlines; the pricing page states 1,691 carrier integrations. Merchants can track orders across Shopify, Amazon, eBay, WooCommerce, and Magento. Basic includes customizable email and SMS notifications, with package-status triggers and branded email templates among the listed features. Webhooks send real-time notices about last-mile and critical shipment events, while carrier updates are fetched every 4–6 hours. Pro adds carrier performance analytics and analysis of routes, exceptions, and transit times. TrackingMore lists a free plan and free trials for Basic and Pro, though no trial duration is stated. Paid service starts at $8/mo. The homepage states 99.99% API uptime, a formal SLA, and 24/7 technical support, and describes SOC 2-aligned controls and GDPR compliance.
Who it suits
TrackingMore suits merchants tracking ecommerce orders, as well as developers and technology partners integrating shipment tracking through an API. Its web dashboard also offers bulk import and customizable tracking pages.
What it does well
- Tracks packages across 1,600+ carriers and 110+ airlines.
- Offers email and SMS notifications.
- Webhooks report last-mile and critical shipment events.
- Lists 99.99% API uptime and a formal SLA.
- Includes a free plan.
What to know first
- Carrier updates are fetched every 4–6 hours.
- Free trials have no stated duration.
- Paid service starts at $8/mo.
Limits
The Free plan is listed as free with 0 credits per month. Basic and Pro are also listed as free with 0 credits per month; the pricing note says paid service starts at $8/mo.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | $0 USD/month · 50 credits/month · 1,691 carriers · visibility dashboard · bulk import · auto-carrier detection · customizable tracking page | Free |
| Pro | $59 USD/month (annual $74 shown with 20% discount) · 1,200 credits/month · auto-carrier correction · carrier analytics · multilingual translation · team roles/permissions · embedded tracking pages | $59 a month |
| Basic | $9 USD/month (annual $11 shown with 20% discount) · 150 credits/month · API and Webhook · debugging · analytics · automated exports · customizable email/SMS · post-purchase EDD · multiple tracking pages | $9 a month |
| Enterprise | Custom · 100,000+ credits/month · 99.99% API availability · custom carrier integration · custom API rate limit · dedicated account manager | On request |
As trackingmore.com lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the TrackingMore website.
- Choose web access or the API.
- Start with the Free plan, listed as free.
- Use the Basic or Pro signup option for a free trial.
- Review Enterprise if you need custom carrier integration or a dedicated account manager.
Verdict
TrackingMore combines a shipment dashboard and tracking API with notifications, webhooks, and carrier analytics on Pro. A free plan is listed, and paid service starts at $8/mo.
Questions
Does TrackingMore have a free plan?
Yes. The Free plan is listed as free and includes 0 credits per month.
How much does TrackingMore cost?
The pricing note lists paid service from $8/mo. Basic and Pro are displayed at no cost, each with 0 credits per month.
Which platforms and integrations are available?
TrackingMore is available through web and API. Merchants can track orders across Shopify, Amazon, eBay, WooCommerce, and Magento; its app listings include Shopify, CSV, WooCommerce, API, and webhook apps.
How many carriers and airlines does it cover?
The product description states more than 1,600 carriers and 110+ airlines. The pricing page states 1,691 carrier integrations.
Does TrackingMore send shipment notifications?
Basic includes customizable email and SMS notifications. Webhooks support real-time notifications about last-mile and critical shipment events.
What support and reliability details are listed?
The homepage states 99.99% API uptime, a formal SLA, and 24/7 technical support. The pricing page lists 24/7 live chat and email support, and a dedicated account manager for Enterprise.
Facts from TrackingMore's own pages
- Analytics
- The feature catalog lists carrier-performance, route, exception and transit-time analytics. · trackingmore.com, 15 Oct 2026
- API authentication
- API calls use an API key in the Trackingmore-Api-Key header. · trackingmore.com, 15 Oct 2026
- API delivery
- The API supports webhooks for real-time notifications about last-mile and critical shipment events, while carrier updates are fetched every 4–6 hours. · trackingmore.com, 29 Sept 2026
- API design
- The help center describes a JSON-over-HTTP REST-style API using GET, POST, PUT and DELETE plus webhooks. · support.trackingmore.com, 15 Oct 2026
- API endpoints
- The API documentation includes endpoints for creating, reading, updating, deleting, batching and retracking shipments. · trackingmore.com, 15 Oct 2026
- API versions
- TrackingMore documents API versions V2, V3 and V4, with V4 identified as the newest version. · support.trackingmore.com, 15 Oct 2026
- Branded tracking page
- Users can host a branded order-tracking page that keeps shoppers on their own site. · trackingmore.com, 15 Oct 2026
- Carrier coverage
- The feature page states support for 1,674 carriers worldwide. · trackingmore.com, 15 Oct 2026
- Company identity
- LinkedIn describes TrackingMore as part of the CWILL portfolio, founded in 2014 and headquartered in Cary, North Carolina. · linkedin.com, 15 Oct 2026
- Company record
- Crunchbase lists the legal name as TrackingMore, a private company in Dover, Delaware, with 51–100 employees and founder Clooney Wang. · crunchbase.com, 15 Oct 2026
- Company size
- LinkedIn lists company size as 51–200 employees. · linkedin.com, 15 Oct 2026
- Coverage
- The pricing page states that the service integrates with 1,691 carriers. · trackingmore.com, 29 Sept 2026
- Estimated delivery dates
- The Shopify integration includes estimated delivery dates on tracking pages and notifications. · trackingmore.com, 15 Oct 2026
- Integrations
- Official app listings include Shopify, CSV import, WooCommerce, a tracking widget, API and Webhook connections. · trackingmore.com, 15 Oct 2026
- Intended users
- The homepage presents the service for D2C merchants, developers, and technology partners, and describes order tracking across ecommerce stores. · trackingmore.com, 29 Sept 2026
- Limit: carrier database
- A G2 reviewer requests more maintenance for renamed carriers and more niche long-haul trucking integrations. · g2.com, 15 Oct 2026
- Limit: customization
- A G2 reviewer says notification and data-export customization is insufficient. · g2.com, 15 Oct 2026
- Limit: pricing and credits
- G2 feedback says pricing can be less competitive for small businesses and small accounts may need support help to buy more credits. · g2.com, 15 Oct 2026
- Limit: tracking accuracy
- G2 reviewers report occasional carrier-sync delays, tracking status errors and shipments not automatically marked delivered. · g2.com, 15 Oct 2026
- Notifications
- Basic includes customizable email and SMS notifications, and the pricing page lists package-status triggers and branded email templates among its features. · trackingmore.com, 29 Sept 2026
- Open-source status
- An independent API directory describes TrackingMore API as proprietary SaaS whose core code is not published. · faun.dev, 15 Oct 2026
- Praise: support
- Trustpilot's review summary repeatedly praises knowledgeable, responsive support and direct live-chat help. · trustpilot.com, 15 Oct 2026
- Praise: usability and coverage
- G2 reviewers repeatedly praise easy setup, clear documentation, multi-carrier coverage, bulk imports and Shopify integration. · g2.com, 15 Oct 2026
- Product
- TrackingMore provides a multi-carrier tracking API for real-time package and air-cargo tracking across 1,600+ carriers and 110+ airlines. · trackingmore.com, 29 Sept 2026
Where TrackingMore stands on Freedom251
- Logistics Intelligence Software#5 of 27
- Shipment Tracking Software#5 of 21
- Parcel Management Software#16 of 34
- Order Tracking Software#14 of 28