No. 6 of 28 ·Order Tracking Software

ShipSagar

Web · API

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Freedom report

Two barsScore 6.4

Free tierA free tier is on its own pricing page
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

ShipSagar is ranked #6 of 28 in order tracking software on Freedom251. It runs on API, Web. There is a free plan.

ShipSagar plans and pricing

All plans

Free Plan Free lifetime 50 shipment tracking credits · no credit card · no time limit · core dashboard · bulk CSV/Excel upload · basic email notifications · 500+ courier integrations shipsagar.com · 2 Oct 2026

Growth Plan ₹2 once per tracked shipment unlimited tracking · email and SMS notifications · WhatsApp optional add-on · branded tracking page · carrier analytics · downloadable NDR reports · REST API and webhooks · custom email templates · exception and delay alerts · volume discounts shipsagar.com · 2 Oct 2026

Compared on order tracking software

Free plan: Yes
Branded tracking page: Yes
Shipment notifications: Yes
SMS notifications: Yes
Delivery estimates: Yes
Supported carriers: 500 carriers
Custom tracking domain: Yes
API access: Yes

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The record

Core purpose: ShipSagar is shipment tracking software for Indian eCommerce and D2C brands, logistics teams, enterprises and marketplaces.
Courier coverage: The platform tracks shipments across more than 500 Indian and international courier partners.
Dashboard: Its dashboard shows live shipment statuses including out for delivery, delivered, RTO, exception, pending and undelivered, with day-wise and carrier-wise views.
Bulk management: Users can upload thousands of AWB numbers through CSV or Excel files.
Notifications: ShipSagar automatically sends delivery updates by email, SMS and WhatsApp, with WhatsApp marked as an add-on with extra cost.
Branded tracking: Customers can track orders on a white-label page using the business's own domain, logo and brand colors.
API: The REST API provides standardized JSON tracking responses, automatic carrier detection and webhook events for shipment updates.
Integrations: ShipSagar integrates with Shopify through REST API or webhooks and with WooCommerce through webhooks; custom platforms and ERPs can also connect.
Analytics and NDR: Carrier reports compare delivered, RTO, undelivered and in-transit percentages, while NDR reports can be filtered and downloaded in Excel format.
Security and reliability: ShipSagar states that it provides 99.9% platform uptime, sub-second API response times, end-to-end encrypted data handling and a GDPR-ready compliance architecture.
Support: Support is available Monday to Saturday from 9:30 AM to 6:30 PM IST through the contact page, email or phone.
Headquarters: Noida, Uttar Pradesh, India
Price from: Free

Where it ranks on Freedom251

Best Order Tracking Software in 2026#6 of 28

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Sources

shipsagar.com· checked 2 Oct 2026
shipsagar.com/branded-tracking-page/· checked 2 Oct 2026
shipsagar.com/shipment-tracking-api/· checked 2 Oct 2026
shipsagar.com/order-tracking-for-ecommerce/· checked 2 Oct 2026
shipsagar.com/faq/· checked 2 Oct 2026
shipsagar.com/pricing/· checked 2 Oct 2026