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ShipSagar

What ShipSagar is
ShipSagar is shipment tracking software for Indian eCommerce and D2C brands, logistics teams, enterprises and marketplaces. It tracks parcels across more than 500 Indian and international courier partners, with a dashboard showing statuses such as out for delivery, delivered, RTO, exception, pending and undelivered. Views can be organized by day or carrier, and teams can upload thousands of AWB numbers using CSV or Excel. Delivery updates go by email and SMS; WhatsApp is an add-on with extra cost. Businesses can use a white-label tracking page with their own domain, logo and brand colors. Its REST API returns standardized JSON, detects carriers automatically and supports shipment-update webhooks. Shopify and WooCommerce integrations are available, as are connections for custom platforms and ERPs. Carrier reports compare shipment outcomes, while NDR reports can be filtered and downloaded in Excel. The Free Plan includes 50 tracking credits with no time limit; the Growth Plan charges ₹2 per tracked shipment.
Who it suits
It suits Indian online retailers, D2C businesses, logistics teams and marketplaces that need shipment visibility across multiple carriers. Teams wanting WhatsApp notifications should account for the add-on cost.
What it does well
- Tracks shipments across 500+ courier partners.
- Bulk AWB upload supports CSV and Excel.
- Branded tracking pages can use a business domain.
- REST API includes carrier detection and webhooks.
- NDR reports are downloadable in Excel.
What to know first
- Free plan includes 50 tracking credits.
- WhatsApp notifications cost extra.
- Support is available Monday to Saturday only.
- Growth Plan is billed per tracked shipment.
Limits
The Free Plan includes 50 shipment tracking credits, with no time limit and no credit card required. WhatsApp notifications are an optional add-on with extra cost on Growth.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free Plan | lifetime · 50 shipment tracking credits · no credit card · no time limit · core dashboard · bulk CSV/Excel upload · basic email notifications · 500+ courier integrations | Free |
| Growth Plan | per tracked shipment · unlimited tracking · email and SMS notifications · WhatsApp optional add-on · branded tracking page · carrier analytics · downloadable NDR reports · REST API and webhooks · custom email templates · exception and delay alerts · volume discounts | ₹2, paid once |
As shipsagar.com lists them, read 2 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://shipsagar.com/.
- Start the Free Plan without a credit card, or choose Growth at ₹2 per tracked shipment.
- Upload AWB numbers in CSV or Excel, or connect through an available integration.
- Connect Shopify through REST API or webhooks, WooCommerce through webhooks, or a custom platform or ERP.
- Set up a branded tracking page and delivery notifications if needed.
Verdict
ShipSagar brings carrier tracking, customer updates, branded pages and shipment reporting into one service. Its free allowance and per-shipment Growth pricing make the usage terms important to review.
Questions
Does ShipSagar offer a free plan?
Yes. The Free Plan includes 50 shipment tracking credits, core dashboard access, bulk CSV/Excel upload, basic email notifications and 500+ courier integrations. It has no time limit and does not require a credit card.
How much does ShipSagar Growth cost?
Growth is ₹2 per tracked shipment. WhatsApp notifications are an optional add-on with extra cost.
Which platforms does ShipSagar integrate with?
ShipSagar is available on web and API. It connects with Shopify through REST API or webhooks, WooCommerce through webhooks, and supports custom platform and ERP connections.
How many courier partners does ShipSagar support?
It tracks shipments across more than 500 Indian and international courier partners.
What does the ShipSagar API provide?
The REST API returns standardized JSON tracking responses and supports automatic carrier detection and shipment-update webhooks.
Facts from ShipSagar's own pages
- Analytics and NDR
- Carrier reports compare delivered, RTO, undelivered and in-transit percentages, while NDR reports can be filtered and downloaded in Excel format. · shipsagar.com, 2 Oct 2026
- API
- The REST API provides standardized JSON tracking responses, automatic carrier detection and webhook events for shipment updates. · shipsagar.com, 2 Oct 2026
- Branded tracking
- Customers can track orders on a white-label page using the business's own domain, logo and brand colors. · shipsagar.com, 2 Oct 2026
- Bulk management
- Users can upload thousands of AWB numbers through CSV or Excel files. · shipsagar.com, 2 Oct 2026
- Core purpose
- ShipSagar is shipment tracking software for Indian eCommerce and D2C brands, logistics teams, enterprises and marketplaces. · shipsagar.com, 2 Oct 2026
- Courier coverage
- The platform tracks shipments across more than 500 Indian and international courier partners. · shipsagar.com, 2 Oct 2026
- Dashboard
- Its dashboard shows live shipment statuses including out for delivery, delivered, RTO, exception, pending and undelivered, with day-wise and carrier-wise views. · shipsagar.com, 2 Oct 2026
- Headquarters
- The listed office is 306, Third Floor, Tower A1, Corporate Park, Sector 142, Noida, Uttar Pradesh 201301, India. · shipsagar.com, 2 Oct 2026
- Integrations
- ShipSagar integrates with Shopify through REST API or webhooks and with WooCommerce through webhooks; custom platforms and ERPs can also connect. · shipsagar.com, 2 Oct 2026
- Notifications
- ShipSagar automatically sends delivery updates by email, SMS and WhatsApp, with WhatsApp marked as an add-on with extra cost. · shipsagar.com, 2 Oct 2026
- Security and reliability
- ShipSagar states that it provides 99.9% platform uptime, sub-second API response times, end-to-end encrypted data handling and a GDPR-ready compliance architecture. · shipsagar.com, 2 Oct 2026
- Support
- Support is available Monday to Saturday from 9:30 AM to 6:30 PM IST through the contact page, email or phone. · shipsagar.com, 2 Oct 2026
Where ShipSagar stands on Freedom251
- Order Tracking Software#11 of 28