Freedom251 › Garage Door Software
Torsion
What Torsion is
Torsion is web-based software for garage door professionals and companies, combining call answering with tools for jobs, customer records, estimates, scheduling, dispatch, and spring tracking. Its AI receptionist answers calls 24/7, asks diagnostic questions, creates leads, and texts the team. Businesses can create jobs, assign technicians, and track work through final payment. Customer histories can include door size, spring type, opener model, panels, and tracks. A preloaded garage door parts pricebook supports one-tap good, better, best estimates. Scheduling includes drag-and-drop tools, technician proximity views, and automatic dispatch notifications. Torsion tracks spring cycles and alerts the business when a spring approaches end of life. The paid monthly plans are Starter at $49/mo, Growth at $99/mo, and Pro at $179/mo, with different technician capacities and AI call allowances. The first 14 days are free without a credit card, and customers can cancel anytime. Torsion says it has no annual contracts or per-technician fees. Reporting is marked Coming Soon, and QuickBooks integration is also listed as Coming Soon.
Who it suits
It suits garage door businesses that need to coordinate calls, technicians, jobs, estimates, and customer door histories. The plans are organized by technician count, from 1–2 on Starter to 6–15 on Pro.
What it does well
- AI receptionist answers calls 24/7
- Tracks jobs through final payment
- Pricebook supports good, better, best estimates
- Spring-cycle alerts flag approaching end of life
- 14-day trial with no credit card required
What to know first
- No free plan
- Reporting is marked Coming Soon
- QuickBooks integration is marked Coming Soon
- Starter AI answering is limited to 100 calls per month
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Pro | $179/mo · 6-15 technicians · AI phone answering (unlimited) · Multi-location support · Advanced reporting · API access · Dedicated account manager · Custom pricebook setup | $179 a month |
| Starter | $49/mo · 1-2 technicians · AI phone answering (100 calls/mo) · Job management · Customer CRM · Basic pricebook · SMS notifications | $49 a month |
| Growth | $99/mo · 3-5 technicians · AI phone answering (300 calls/mo) · Full pricebook with good/better/best · Door & opener inventory tracking · Estimates & invoicing · Spring life tracking · Priority support | $99 a month |
As torsionhq.com lists them, read 3 Oct 2026. The maker's own page has the final word.
Verdict
Torsion brings call handling and garage-door job workflows together, with plans priced by month and technician range. Reporting and QuickBooks integration are not yet listed as available features.
Facts from Torsion's own pages
- AI call answering
- Its AI receptionist answers calls 24/7, asks garage door diagnostic questions, creates leads, and texts the team. · torsionhq.com, 3 Oct 2026
- Company information
- The About page says the company is building software it wished existed when it ran a garage door company and says more is coming soon. · torsionhq.com, 3 Oct 2026
- Contracts and pricing
- Torsion says it has no annual contracts and no per-technician fees. · torsionhq.com, 3 Oct 2026
- Customer and door records
- Torsion keeps service histories with details such as door size, spring type, opener model, panels, and tracks. · torsionhq.com, 3 Oct 2026
- Dispatch and scheduling
- Torsion offers drag-and-drop scheduling, technician proximity views, and automatic dispatch notifications. · torsionhq.com, 3 Oct 2026
- Estimates and pricebook
- Its preloaded garage door parts pricebook supports one-tap good, better, best estimates. · torsionhq.com, 3 Oct 2026
- Job management
- The product lets businesses create jobs, assign technicians, and track progress through final payment. · torsionhq.com, 3 Oct 2026
- QuickBooks integration
- The homepage lists QuickBooks Sync as launching April 2026, and the pricing comparison labels QuickBooks integration “Coming Soon.” · torsionhq.com, 3 Oct 2026
- Reporting availability
- The features page labels reporting as “Coming Soon.” · torsionhq.com, 3 Oct 2026
- Spring life tracking
- The product tracks spring cycles and alerts the business when a spring approaches end of life. · torsionhq.com, 3 Oct 2026
- Trial and cancellation
- Torsion says the first 14 days are free, no credit card is required, and customers can cancel anytime. · torsionhq.com, 3 Oct 2026
- Who it serves
- Torsion describes itself as software built for garage door professionals and companies. · torsionhq.com, 3 Oct 2026
Where Torsion stands on Freedom251
- Garage Door Software#25 of 25