Freedom251 › Event Registration Software
Tix
What Tix is
Tix is a cloud-based ticketing system for organizations selling admissions and managing events. It provides event management, access controls, inventory, sales pages, reporting, distribution, and invoicing. Customers can offer reserved, general-admission, or combined seating, and Tix says it programs seating charts at no cost. Orders may arrive through phone, fax, mail, box office, or internet, with an optional 24/7 call center staffed by US-based operators. Tix supports more than 30 e-commerce gateways, including Authorize.net, Cybersource, Stripe, and PayPal. Listed fees are $0.25 per box-office sale, $1.50 per online, kiosk, or mobile sale, and $3.50 per call-center sale. A merchant account adds a 5% credit-card processing fee. Mobile box-office selling, iOS barcode scanning, CRM tools, marketing features, PCI Level 1 certification, and year-round support are included.
Who it suits
Tix suits venues, promoters, universities, theme parks, museums, theatres, festivals, casinos, and other organizations selling event tickets. Its channels and seating options fit operations handling varied order sources.
What it does well
- Supports reserved and general-admission seating
- More than 30 payment gateways
- Optional 24/7 call center
- Mobile box-office sales without an app
- PCI Level 1 certified
What to know first
- No free plan
- Online tickets cost $1.50, paid once
- Merchant account adds 5% processing
- Call-center sales cost $3.50, paid once
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Box office fee | per ticket sold through the box office · Walk-up sales and other box office sales | $0.25, paid once |
| Online fee | per ticket sold online, on kiosks, or through mobile devices · Online, kiosk, and mobile ticket sales | $1.50, paid once |
| Call center fee | per ticket sold through the optional 24/7 call center · Optional call center service | $3.50, paid once |
As tix.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Tix covers ticket sales, seating, scanning, payments, reporting, and customer marketing in one cloud system. Its per-ticket charges and optional merchant-account fee should be considered alongside the absence of setup, monthly, and annual fees.
Facts from Tix's own pages
- Contract terms
- Tix says it does not lock customers into a long-term contract. · tix.com, 11 Oct 2026
- CRM and marketing
- Tix includes customer reports, customer history, email marketing, targeted customer lists, donation and membership tools, surveys, and discount codes. · tix.com, 11 Oct 2026
- Customer types
- Tix says it serves venues, promoters, producers, universities, theme parks, tours, museums, casinos, theatres, festivals, concerts, night clubs, and race tracks. · tix.com, 11 Oct 2026
- Fees
- Tix states there are no setup, monthly, or annual fees, and says its fees can be passed to ticket buyers or included in ticket prices. · tix.com, 11 Oct 2026
- Headquarters
- The Tix website lists its corporate address as 100 W. Broadway, Suite 3000, Long Beach, California 90802. · tix.com, 11 Oct 2026
- Merchant processing
- Using Tix's merchant account adds a 5% fee of the ticket price for credit card processing; Tix says it charges no additional processing fee when customers use their own merchant account. · tix.com, 11 Oct 2026
- Mobile box office
- Tix says users can sell tickets and accept credit card payments from an iPhone, iPad, or other mobile device without installing an app. · tix.com, 11 Oct 2026
- Payment gateways
- Tix says it is compatible with more than 30 e-commerce gateways, including Authorize.net, Cybersource, Stripe, and PayPal. · tix.com, 11 Oct 2026
- Product
- Tix is a cloud-based ticketing system with access controls, event management, multi-channel distribution, reporting, sales pages, inventory controls, and invoicing. · tix.com, 11 Oct 2026
- Scanning
- Tix offers real-time barcode scanning with its TixScan app on iOS, and says scanning can work in linked or standalone mode. · tix.com, 11 Oct 2026
- Seating
- The system supports reserved, general admission, and combined seating, and Tix says it programs seating charts at no cost. · tix.com, 11 Oct 2026
- Security
- Tix states it is PCI Level 1 certified, uses 128-bit SSL encryption, and stores only the last four digits of credit card numbers. · tix.com, 11 Oct 2026
- Support
- Tix advertises service and support 24 hours a day, 365 days a year. · tix.com, 11 Oct 2026
- Ticket sales
- Organizations can take orders by phone, fax, mail, box office, and internet, with an optional 24/7 call center staffed by US-based operators. · tix.com, 11 Oct 2026
Where Tix stands on Freedom251
- Event Registration Software#54 of 55