Terrapin CRM
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | Monthly subscription; annual subscription listed as 25% off · Up to 3 users · All CRM modules included · Taxes excluded | ₹1,200 a month |
| Growth | Monthly subscription; annual subscription listed as 25% off · 4 to 20 users · All CRM modules included · Taxes excluded | ₹1,000 a month |
| Scale | Monthly subscription; annual subscription listed as 25% off · 21 or more users · All CRM modules included · Taxes excluded | ₹800 a month |
As terrapinsoft.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Facts from Terrapin CRM's own pages
- AI charges
- AI-assisted features are metered and billed separately from the listed plan prices. · terrapinsoft.com, 12 Oct 2026
- AI features
- Yes · terrapinsoft.com, 23 Sept 2026
- Audience
- The CRM page describes the product as WhatsApp-first and built for Indian SMBs. · terrapinsoft.com, 12 Oct 2026
- Channels
- The page lists WhatsApp, email, phone, web forms, and field visits or meetings as ways to record customer interactions. · terrapinsoft.com, 12 Oct 2026
- Headquarters
- Terrapin lists its location as Pune, Maharashtra, and gives an office address in Kharadi, Pune, India. · terrapinsoft.com, 12 Oct 2026
- Lead management
- Prospect features include lead scoring, qualification workflows, and automatic routing to a representative. · terrapinsoft.com, 12 Oct 2026
- Maker
- The product page identifies the maker as Terrapin Software Pvt. Ltd. · terrapinsoft.com, 12 Oct 2026
- Modules
- The product page says each plan includes all seven CRM modules, though it names six: Prospects, Customers, Opportunity & Quotes, Sales Order, Service, and Promotions. · terrapinsoft.com, 12 Oct 2026
- Order processing
- Accepted quotes can become sales orders, with e-Invoice and eWay bill generation and automatic sync with inventory and billing. · terrapinsoft.com, 12 Oct 2026
- Purpose
- Terrapin CRM tracks prospects, opportunities, quotes, sales orders, and service in one system of record. · terrapinsoft.com, 12 Oct 2026
- Sales pipeline
- Users can configure opportunity stages and win probability and generate quotes with approval workflows. · terrapinsoft.com, 12 Oct 2026
- Service
- The CRM supports service tickets, internal workflows by service category, and service-level agreements (SLAs). · terrapinsoft.com, 12 Oct 2026
- Support
- Terrapin lists email, phone, and WhatsApp as contact channels and says its response time is under one business day. · terrapinsoft.com, 12 Oct 2026
- WhatsApp charges
- The page lists WhatsApp messaging at ₹0.90 for Marketing and ₹0.20 for Utility, with a minimum wallet recharge of ₹500 plus taxes. · terrapinsoft.com, 12 Oct 2026
Where Terrapin CRM stands on Freedom251
- CRM Software#237 of 244