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telli

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What telli is

telli is an AI voice platform for agents handling customer calls in sales, support, and operations. With telli Studio, users can build agents without code and revise their conversations using natural text. Agents can use uploaded documents and FAQs to answer questions. The platform names Salesforce and HubSpot integrations and says other CRMs can connect natively or through an API. Customers can use telli phone numbers or bring their own through SIP trunking. Call tools include live monitoring, smart dialing, analytics, outcomes, recordings, and transcripts. telli presents lead qualification, appointment scheduling, payment collection, and customer support as use cases. For support, it says routine calls can be resolved and complex cases transferred to a specialist with a conversation summary. The site describes agents in 20+ languages and also refers to global agents in 30+ languages. Its compliance badges include GDPR, HIPAA, EU AI Act, and SOC 2, as well as EU hosting. Pricing is on request; the site offers a demo and a free trial link.

Who it suits

telli may suit teams handling sales, operations, or customer-service calls that want configurable voice agents. Its listed examples include lead qualification, appointment scheduling, payment collection, and customer support.

What it does well

  • No-code agent building with telli Studio
  • Agents can use uploaded documents and FAQs
  • Salesforce and HubSpot integrations are named
  • Call monitoring, analytics, recordings, and transcripts
  • Human handoff for complex support cases

What to know first

  • Pricing is available on request
  • No plan prices are shown

Getting started

  1. Open the telli website and book a demo or use the free trial link.
  2. Configure phone numbers and dialing windows.
  3. Build an agent in telli Studio.
  4. Monitor the agent's performance.

Verdict

telli combines configurable voice agents with tools for call operations, CRM connections, and human handoff. The site offers a demo and free trial link, but does not show plan prices.

Questions

How much does telli cost?

Pricing is on request. The site offers a free trial, but no plan price is shown.

Which platforms does telli support?

telli is available on the web and through an API.

Can telli connect to my CRM?

The site names Salesforce and HubSpot and says other CRMs can connect natively or through an API.

Can I use my own phone numbers?

Yes. Customers can use telli phone numbers or bring their own through SIP trunking.

Can calls be transferred to a person?

Yes. For support, telli says complex cases can be warm-transferred to a specialist with a conversation summary.

Who makes telli?

The maker is telli technologies GmbH, whose imprint lists an address in Berlin, Germany.

Facts from telli's own pages

Agent builder
telli Studio is a no-code agent builder for changing and improving conversations with natural text. · telli.com, 3 Oct 2026
Call operations
The platform includes live call monitoring, smart dialing, analytics, call outcomes, recordings and transcripts. · telli.com, 2 Oct 2026
Call volume
The homepage says agents can scale from 1 to thousands of parallel calls. · telli.com, 3 Oct 2026
Company
The maker is telli technologies GmbH, whose imprint lists its address in Berlin, Germany. · telli.com, 2 Oct 2026
CRM integrations
The homepage names Salesforce and HubSpot integrations and says telli can connect to any CRM natively or via API. · telli.com, 3 Oct 2026
Customer data
The customer-support page says data is encrypted, access is controlled, and processes are audited regularly. · telli.com, 3 Oct 2026
Getting started
The documentation guides users through configuring phone numbers and dialing windows, building an agent, and monitoring its performance. · docs.telli.com, 2 Oct 2026
Headquarters
Berlin, Germany · telli.com, 28 Sept 2026
Integrations
The homepage names Salesforce and HubSpot and says other CRMs can connect natively or via API. · telli.com, 2 Oct 2026
Knowledge base
Users can upload documents and FAQs so agents can answer customer questions. · telli.com, 3 Oct 2026
Languages
The homepage says agents can be deployed in 30+ languages with local accents and cultural context. · telli.com, 3 Oct 2026
Monitoring and analytics
The platform lists live call monitoring, real-time dashboards, call outcomes, recordings, and transcripts. · telli.com, 3 Oct 2026
Phone setup
Customers can use telli phone numbers or bring their own through SIP trunking. · telli.com, 2 Oct 2026
Pricing availability
The opened homepage offers a demo and a “Try for free” link but does not show plan prices. · telli.com, 2 Oct 2026
Product
telli describes itself as an AI voice platform for handling customer calls across sales, support, and operations. · telli.com, 3 Oct 2026
Sales process
The homepage invites visitors to book a demo and a free discovery call. · telli.com, 3 Oct 2026
Scale
The homepage says agents can scale from 1 to thousands of parallel calls without people or infrastructure changes. · telli.com, 2 Oct 2026
Security
The homepage displays GDPR, HIPAA, EU AI Act and SOC 2 compliance badges and an EU-hosted badge. · telli.com, 2 Oct 2026
Security and compliance
The site displays GDPR, HIPAA, EU AI Act, SOC 2, and EU-hosting badges. · telli.com, 3 Oct 2026
Support use
For customer support, telli says it can resolve routine calls and warm-transfer more complex cases to a specialist with a conversation summary. · telli.com, 3 Oct 2026
Telephony
Customers can use telli phone numbers or bring their own via SIP trunking. · telli.com, 3 Oct 2026
Use cases
telli presents sales, operations and customer service as use cases, including lead qualification, appointment scheduling, payment collection and support. · telli.com, 2 Oct 2026

Where telli stands on Freedom251

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