Freedom251 › Review Management Software
SwarmReply
What SwarmReply is
SwarmReply is AI reputation management software for local service businesses, storefronts, and agencies. It works through web and API access, automating review requests, review replies, listing management, local SEO tracking, and AI search visibility monitoring. Branded requests can follow appointments, classes, sales, or services, using email or SMS, with bulk CSV sending. AI drafts responses in a business’s tone, with automatic posting or one-tap approval. Weekly scans check visibility across ChatGPT, Google Gemini, and Claude, including competitor comparisons, while daily tracking follows local SEO keywords. Google and Apple Maps listings are synced and monitored. NPS surveys collect private feedback, route detractors, and invite public reviews. Webchat, review widgets, integrations, and an API support broader workflows. Standard plans are month-to-month, start at $99 a month, and cover one to 99 locations.
Who it suits
It suits local businesses and agencies managing marketing or multiple locations. It is also suited to teams wanting automated review outreach, response assistance, listings, and local search monitoring.
What it does well
- Automates branded review requests by email or SMS
- Drafts review replies in the business’s tone
- Weekly AI visibility scans include competitor comparisons
- Daily local SEO keyword rank tracking
- Month-to-month plans allow cancellation anytime
What to know first
- No free plan is available
- Standard pricing starts at $99 a month
- Standard plans cover up to 99 locations
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Standard, locations 1–2 | Month-to-month; cancel anytime · 2 locations | $99 a month |
| Standard, locations 3–25 | Month-to-month; cancel anytime · 3–25 locations | $89 a month |
| Standard, locations 26–99 | Month-to-month; cancel anytime · 26–99 locations | $79 a month |
| Agencies and multi-location | 100+ locations | On request |
| Standard — locations 26–99 | Per location · every feature included | $79 a month |
| Standard — locations 3–25 | Per location · every feature included | $89 a month |
| Standard — locations 1–2 | First two locations · every feature included · cancel anytime | $99 a month |
| Agencies & multi-location | Volume pricing · centralized multi-location dashboard · priority support | On request |
As swarmreply.com lists them, read 22 Sept 2026. The maker's own page has the final word.
Verdict
SwarmReply combines review operations, listings, local SEO, and AI visibility monitoring in one service. Its paid, location-based plans are aimed at businesses and agencies that need these workflows together.
Facts from SwarmReply's own pages
- AI review replies
- It drafts on-brand review responses in the business’s tone and can post them automatically or hold them for one-tap approval. · swarmreply.com, 11 Oct 2026
- AI search visibility
- It runs weekly visibility scans across ChatGPT, Google Gemini, and Claude and includes competitor comparisons. · swarmreply.com, 11 Oct 2026
- API
- SwarmReply provides an API key for custom integrations and programmatic review requests or data access. · swarmreply.com, 11 Oct 2026
- Contracts and cancellation
- The standard plan is month-to-month with no contract, and customers can cancel anytime. · swarmreply.com, 11 Oct 2026
- Free plan
- No · swarmreply.com, 22 Sept 2026
- Integrations
- Listed integrations include Jobber, Square, HubSpot, Shopify, Mindbody, Calendly, Acuity, Stripe, and Zapier. · swarmreply.com, 11 Oct 2026
- Intended users
- The product is described for local service businesses, storefronts, and agencies managing their marketing. · swarmreply.com, 11 Oct 2026
- Listings
- Business listings are synced and monitored, including Google and Apple Maps. · swarmreply.com, 11 Oct 2026
- Location limit
- 2 · swarmreply.com, 22 Sept 2026
- NPS and feedback
- NPS surveys capture private feedback, route detractors for follow-up, and invite customers to leave public reviews. · swarmreply.com, 11 Oct 2026
- Product
- SwarmReply is AI reputation management software for local businesses that automates review requests, review replies, listing management, local SEO tracking, and AI search visibility monitoring. · swarmreply.com, 11 Oct 2026
- Rank tracking
- The product includes daily local SEO rank tracking for keywords. · swarmreply.com, 11 Oct 2026
- Request channels
- email_and_sms · swarmreply.com, 22 Sept 2026
- Review requests
- It can send branded review requests automatically after appointments, classes, sales, or services, and supports bulk sends from CSV. · swarmreply.com, 11 Oct 2026
- AI response assistance
- Yes · swarmreply.com, 22 Sept 2026
- Review sources
- Google,Yelp,Facebook · swarmreply.com, 22 Sept 2026
- Review display widgets
- Yes · swarmreply.com, 22 Sept 2026
- Setup and sales
- The site describes self-serve setup and says no demo or sales call is required. · swarmreply.com, 11 Oct 2026
- Paid from
- 99 · swarmreply.com, 22 Sept 2026
- Support
- Priority support is listed for the agencies and multi-location offering. · swarmreply.com, 11 Oct 2026
- Webchat and widgets
- The feature list describes webchat for answering visitors 24/7 and widgets for showcasing reviews on a business website. · swarmreply.com, 11 Oct 2026
Where SwarmReply stands on Freedom251
- Review Management Software#134 of 164