Freedom251 › Review Management Software
Seranova AI
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Business | Up to 500 SMS review requests/month · Custom SMS sending window with weekend controls · Up to 5 automatic no-response reminders · 50 AI reply drafts/month · Replies posted only after approval | $129.99 a month |
| Starter | Up to 100 SMS review requests/month · Standard SMS sending window · Up to 1 automatic no-response reminders · AI reply drafts for Google reviews · Replies posted only after approval | $49.99 a month |
| Pro | Up to 300 SMS review requests/month · Custom SMS sending window within business hours · Up to 2 automatic no-response reminders · AI reply drafts for Google reviews · Replies posted only after approval | $79.99 a month |
| Enterprise | Tailored solutions for multi-location and high-growth teams | On request |
As seranova.ai lists them, read 12 Oct 2026. The maker's own page has the final word.
Facts from Seranova AI's own pages
- AI replies
- Seranova drafts responses to Google reviews, and the business must approve each reply before it is posted publicly. · seranova.ai, 12 Oct 2026
- Data processing
- Its Data Processing Agreement says customer data may include names, contact details, identifiers, review content, and, in healthcare contexts, protected health information. · seranova.ai, 12 Oct 2026
- Free plan
- No · seranova.ai, 22 Sept 2026
- Healthcare compliance
- Seranova says it is progressing through HIPAA compliance and that healthcare users currently use secure uploads and controlled outreach while that work is finalized. · seranova.ai, 12 Oct 2026
- Integrations
- The site lists Square POS and Jobber as supported today, with ServiceTitan, Housecall Pro, and Clover planned. · seranova.ai, 12 Oct 2026
- Product
- Seranova describes itself as an automated reputation management platform for local service businesses that rely on Google Reviews. · seranova.ai, 12 Oct 2026
- Reporting
- Its dashboards show review volume, rating trends, and common themes in feedback. · seranova.ai, 12 Oct 2026
- Request channels
- sms · seranova.ai, 22 Sept 2026
- Monitoring alerts
- Yes · seranova.ai, 22 Sept 2026
- AI response assistance
- Yes · seranova.ai, 22 Sept 2026
- Review routing
- Happy customers can receive a Google review link, while unhappy customers can be routed to a human for private handling. · seranova.ai, 12 Oct 2026
- Review sources
- Google Reviews · seranova.ai, 22 Sept 2026
- Security
- The FAQ says Seranova uses encryption in transit and at rest, with role-based and audited access. · seranova.ai, 12 Oct 2026
- Paid from
- 49.99 · seranova.ai, 22 Sept 2026
- Support
- Email support is available for all plans, and the pricing page lists Priority Support and done-for-you setup for Starter, Pro, and Business. · seranova.ai, 12 Oct 2026
- Trial
- The site offers a 14-day trial, requires a card, and says customers must cancel before the trial ends to avoid billing. · seranova.ai, 12 Oct 2026
- Uploads
- Businesses can upload visit, job, or order exports and trigger review outreach in bulk without a direct integration. · seranova.ai, 12 Oct 2026
- Workflow
- It sends review requests after jobs, visits, or other events, analyzes customer replies for sentiment, and routes them accordingly. · seranova.ai, 12 Oct 2026
Where Seranova AI stands on Freedom251
- Review Management Software#135 of 164