No. 30of 30 ·Customer Service Voicebots

SupportX

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Freedom report

One barScore 4.9

DocumentedPlans, terms and facts published

SupportX is ranked #30 of 30 in customer service voicebots on Freedom251. A free trial is offered.

Compared on customer service voicebots

Free plan: No
Paid from: $299/mo
Human handoff: Yes
Knowledge sources: knowledge base; CRM/customer data
Helpdesk integrations: Zendesk; Intercom; Freshdesk; Help Scout

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The record

Product: SupportX provides AI voice and chat agents for customer support.
Voice and chat: Its features include natural voice conversations and a chat assistant powered by language models.
Grounded answers: Its RAG technology retrieves information from customer data to produce context-aware responses.
Availability: The site says its agents offer 24/7 availability and can handle unlimited conversations simultaneously.
Industries: The site presents SupportX for e-commerce, SaaS, fintech, healthcare, and real estate businesses.
Integrations: The technology page lists Salesforce, HubSpot, Zendesk, Intercom, Freshdesk, Help Scout, Shopify, WooCommerce, Magento, BigCommerce, Stripe, and PayPal.
Custom integrations: The site says its API can connect SupportX with custom systems.
Encryption: The site lists AES-256 encryption at rest, TLS 1.3 in transit, end-to-end encryption, and key rotation policies.
Compliance: The technology page claims SOC 2 Type II certification and GDPR, HIPAA, and PCI DSS Level 1 compliance.
Infrastructure: The site lists a 99.99% uptime SLA, multi-region deployment, automated backups, and disaster recovery.
Support channels: The contact page offers live chat, a help center, and a community forum, and says message replies come within 24 hours.
Trial: The contact page invites visitors to start a free trial, but does not state its duration.
Company location: The contact page gives an address in Ahmedabad, India: 720 Ship Epitome, Sindhubhavan Road, Ahmedabad 380059.
Voice agent: The AI voice agent is described as having natural voice conversations with human-like understanding and empathy.

Where it ranks on Freedom251

Best Customer Service Voicebots in 2026#30 of 30

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Sources

supportx.codevally.com· checked 7 Oct 2026
supportx.codevally.com/technology· checked 7 Oct 2026
supportx.codevally.com/contact· checked 7 Oct 2026