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Sunbird dcTrack

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What Sunbird dcTrack is

Sunbird dcTrack is data center infrastructure management software for asset, capacity, and change management. Its planning views show available rack space, power, network ports, and capacity in infrastructure devices such as UPSs, CRACs, and circuit panels. Rack management, power monitoring, and cooling monitoring are included. Version 9.3.5 adds tracking and modeling for liquid-cooling infrastructure, including coolant distribution units and manifolds. The UniversalConnector G2 enables bidirectional integrations with systems including ServiceNow, Cisco ACI, and Equinix SmartView. Its version 9.3.5 ServiceNow connector includes bidirectional circular updates, improved filtering, and inherited field mappings for child classes. Security features include role-based granular permissions and audit logs; identity support includes SAML 2.0, LDAP, Active Directory, and multi-tenancy. A mobile-friendly HTML5 interface works in mobile browsers without a thick client. Deployment options include hosted SaaS and an on-premises virtual server, with VMware, Microsoft Hyper-V, Linux KVM, and Amazon Web Services listed as platforms. A 30-day trial with your own data and an online demo are available. dcTrack DCIM Operations costs $19.50 a month, billed annually, with an annual upfront commitment and cabinet-based licensing.

Who it suits

dcTrack suits data center teams managing assets, capacity, and changes across racks and infrastructure equipment. Its capacity views, integrations, identity controls, and hosted or on-premises deployment options may fit organizations with varied operations and access requirements.

What it does well

  • Shows available rack space, power, network ports, and device capacity.
  • Tracks and models liquid-cooling infrastructure in version 9.3.5.
  • UniversalConnector G2 supports bidirectional integrations with named systems.
  • Includes role-based granular permissions, audit logs, and identity options.
  • A 30-day trial can use your own data.

What to know first

  • No free plan is available.
  • The subscription requires an annual upfront commitment.
  • Licensing is based on cabinets.

Limits

There is no free plan. The listed subscription requires an annual upfront commitment and is licensed by cabinets; it includes one cabinet license and two monitoring node licenses.

Plans

PlanBilled and limitsPrice
dcTrack DCIM OperationsAnnual subscription; $234.00/cabinet/annually · Unlimited users · Unlimited sites · Unlimited assets · 1 cabinet license and 2 monitoring node licenses included$19.50 a month

As sunbirddcim.com lists them, read 4 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit https://www.sunbirddcim.com/.
  2. Choose hosted SaaS or an on-premises virtual server deployment.
  3. Request the free 30-day trial with your own data or use the free online demo.
  4. Select dcTrack DCIM Operations, priced at $19.50 a month with annual billing and a cabinet-based license.
  5. Use its web interface in a browser, including a mobile device browser.

Verdict

Pick dcTrack if you need data center asset, capacity, and change management with rack, power, cooling, and integration capabilities. Look elsewhere if you need a free plan or cannot meet the annual upfront and cabinet-based licensing terms.

Questions

Does dcTrack have a free plan or trial?

There is no free plan, but Sunbird offers a free 30-day trial with your own data and a free online demo.

What does dcTrack DCIM Operations cost?

It is listed at $19.50 a month, billed annually at $234 per cabinet per year. An annual upfront commitment is required.

What does the listed plan include?

It includes unlimited users, unlimited sites, unlimited assets, one cabinet license, and two monitoring node licenses.

Can dcTrack be self-hosted?

Yes. Sunbird describes hosted SaaS and on-premises virtual server deployment. Listed virtual platform options include VMware, Microsoft Hyper-V, Linux KVM, and Amazon Web Services.

What systems can it integrate with?

The UniversalConnector G2 supports bidirectional integration with systems including ServiceNow, Cisco ACI, and Equinix SmartView.

What access and security options are described?

Features include role-based granular permissions and audit logs. The datasheet also describes multi-tenancy, SAML 2.0, LDAP, and Active Directory support.

Facts from Sunbird dcTrack's own pages

Capacity planning
It provides views of available rack space, power, network ports, and capacity in infrastructure devices such as UPSs, CRACs, and circuit panels. · sunbirddcim.com, 4 Oct 2026
Deployment
Sunbird states the software is available as a hosted SaaS offer and also describes an on-premises virtual server deployment. · sunbirddcim.com, 4 Oct 2026
Headquarters
Sunbird Software, Inc. lists its address as 30 Knightsbridge Road, Suite 620, Piscataway, New Jersey 08854. · sunbirddcim.com, 4 Oct 2026
Identity access
The dcTrack datasheet describes support for multi-tenancy, granular permissions, SAML 2.0, LDAP, and Active Directory. · sunbirddcim.com, 4 Oct 2026
Integrations
The UniversalConnector G2 supports bidirectional integration with systems including ServiceNow, Cisco ACI, and Equinix SmartView. · sunbirddcim.com, 4 Oct 2026
Licensing limit
The subscription pricing page says an annual upfront commitment is required, and licenses are based on cabinets for dcTrack Operations. · sunbirddcim.com, 4 Oct 2026
Liquid cooling
Version 9.3.5 adds tracking and modeling for liquid cooling infrastructure including coolant distribution units and manifolds. · sunbirddcim.com, 4 Oct 2026
Purpose
dcTrack is DCIM Operations software for asset, capacity, and change management in data centers. · sunbirddcim.com, 4 Oct 2026
Security
Sunbird lists role-based granular permissions and audit logs among dcTrack features. · sunbirddcim.com, 4 Oct 2026
ServiceNow connector
Version 9.3.5 enhances the certified ServiceNow connector with bidirectional circular updates, filtering improvements, and inherited field mappings for child classes. · sunbirddcim.com, 4 Oct 2026
Support
Maintenance customers receive support portal access for tickets, chat or phone support, releases, security updates, documentation, forums, and online training. · sunbirddcim.com, 4 Oct 2026
Supported virtual platforms
The dcTrack datasheet lists VMware, Microsoft Hyper-V, Linux KVM, and Amazon Web Services as platform options. · sunbirddcim.com, 4 Oct 2026
Trial and demo
Sunbird advertises a free 30-day trial with your own data and a free online demo. · sunbirddcim.com, 4 Oct 2026
Web and mobile access
The dcTrack datasheet describes a web-based HTML5 interface that is mobile friendly and works in browsers on mobile devices without a thick client. · sunbirddcim.com, 4 Oct 2026

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