storekit

Storekit is a restaurant ordering platform for independents, groups, and larger hospitality estates that need branded direct ordering across web, app, and in-venue channels. Its strongest case is a zero-commission model with broad ordering coverage; the main cautions are location limits, per-order charges, and long commitments on some plans.

Overview

Storekit brings pickup, delivery, catering, kiosks, QR order and pay, add-to-bill, and pay-at-table into one service. Customers can order in a browser without downloading an app or creating an account, while an operator can connect a POS or run standalone. Storekit says a store can be configured and taking orders in about 30 minutes.

The company was founded in 2020 and is based in London. It says its direct-ordering service runs for more than 1,000 restaurants. That distinction can make costs more predictable than a percentage commission, but the subscription and order rate need to be considered together.

Key features

Branded channels

Storekit supplies a branded storefront on the restaurant’s own domain, with controls for colours, fonts, layout, and sections. This is useful for venues trying to keep direct ordering aligned with their identity rather than sending customers to a generic marketplace. Ordering works through both a website and an app. App Studio creates a native app submitted to Apple’s App Store and Google Play under the restaurant’s brand, while browser ordering remains available for customers who do not want an app.

Operations and integrations

The platform covers delivery using a restaurant’s own riders or partners including Deliveroo Express, Uber Direct, Nash, Shipday, and Orkestro. Storekit lists more than 100 integrations spanning POS, payments, loyalty, and CRM, including Toast, Square, Lightspeed, Zonal, Klaviyo, and Como. That breadth should help multi-system operations, though direct REST API access is still early access, private, and granted case by case. Webhooks are available as a subscription feature without approval, making them the more accessible route for custom connections.

Security protections include TLS 1.2 or higher for data in transit, AES-256 for stored customer and transaction data, and PCI DSS Level 1-compliant payment processing. Support starts with live chat; higher tiers add onboarding, menu assistance, named account management, or SLA-backed support.

Pricing

Storekit’s plans are freemium, with paid options from £99 per month. The main monthly-billed versions require a 12-month commitment: Storekit is free for one location and one ordering channel; Storekit+ costs £99 per month for five locations and one channel; Storekit++ costs £199 per month for 10 locations and unlimited ordering channels. These fixed terms suit operators prepared to plan for a year, but they are a poor fit if you need to scale down quickly.

Rolling versions can be cancelled at any time. Storekit (rolling) remains free for one location and one channel, while Storekit+ (rolling) is £149 per month for five locations and one channel, and Storekit++ (rolling) is £399 per month for 10 locations with unlimited channels. The rolling premium is substantial, but buys flexibility.

Feature-oriented plans are also offered. Basic is free on a rolling monthly basis and includes pickup and delivery, Uber Direct and Shipday delivery, a kitchen display, and unlimited menu items and modifiers. Grow costs £99 per month and adds catering, cross-location reporting, selected EPOS and loyalty integrations, with kiosks as an add-on. Pro is £199 per month and adds QR order and pay, pay-at-table, digital tabs, guided onboarding, and a named account manager. Enterprise has custom pricing, rates, technology, implementation, and support.

The free offers are practical for a single site with one channel, but location and channel caps quickly constrain groups. There is no free trial, and all plans use the flat per-order charge.

Platforms

Storekit supports Android, iOS, web, and API connections. Native apps target both major mobile stores, while web ordering avoids an app requirement for customers.

Who it's for

Storekit is best for restaurants and hospitality venues wanting direct, branded ordering across several service formats, especially those already using one of its POS, payment, loyalty, or CRM integrations. Basic suits a single-location pickup and delivery operation. Grow is aimed at expanding operators needing catering and cross-location visibility, while Pro fits venues using in-venue QR, table payment, and account support. Businesses needing public, unrestricted API access or unwilling to accept a 12-month commitment should look elsewhere.

Pros and cons

Pros

• Zero commission on orders, replaced by a flat per-order rate.
• Branded domain, storefront controls, and optional native iOS and Android apps.
• Broad coverage from delivery and catering to kiosks, QR ordering, and pay-at-table.
• More than 100 listed integrations and several delivery dispatch options.
• Browser ordering requires no customer app download or login.

Cons

• The main £99 and £199 plans require a 12-month commitment.
• Lower plans limit locations and ordering channels; unlimited channels start at Storekit++.
• REST API access is private early access and case-by-case rather than publicly available.
• There is no free trial.

Alternatives

Choose Clover Online Ordering if you want takeout, curbside, or dine-in ordering with no setup or subscription fee; delivery fees may apply.

CloudWaitress is worth considering when a starter allowance of 100 orders and reservations per month or a $39-per-store monthly Standard plan matches your volume.

Pick Lunchbox for a free offering aimed at one or two locations, including a zero sign-up and zero commission option.

HungerRush suits operators who qualify for its $0 Starter plan for one location and one POS terminal.

Choose GloriaFood when unlimited orders and locations with no monthly fee or commission are the priority.

Ressto offers a free-forever Basic plan capped at 100 orders per month.

Bopple is an alternative with a free online storefront, digital menu, and custom branding.

Appetier is a paid alternative whose Essential plan costs $199 per year and includes web and native app ordering, loyalty and CRM, and two-way POS sync.

For broader comparisons, see Restaurant Online Ordering Software and Point-of-Sale Software.

Verdict

Storekit is a strong choice for restaurants that want branded web and app ordering, extensive channel coverage, and no commission percentage on orders. Choose it when its integrations and in-venue tools justify the subscription; look elsewhere if you need short-term flexibility, transparent all-in transaction pricing, or open API access.