Spiro
by Spiro
What Spiro is
Spiro is a paid CRM from Spiro, a Cordance Operations LLC business unit based in Boston, designed specifically for manufacturers. It combines a visual sales pipeline with email synchronization, marketing automation, AI features, and mobile apps for Android and iOS, alongside web access. Spiro connects email and calendar systems to associate messages, meetings, and other account activity with customer records. Its AI identifies stalled quotes, missed follow-ups, and accounts that may be slipping. Listed ERP integrations include SAP, Epicor, Infor, SYSPRO, NetSuite, and JobBOSS. Other connections cover Microsoft 365, Gmail, Mailchimp, HubSpot, Constant Contact, Teams, Zoom, Google Meet, RingCentral, Teams Phone, Zoom Phone, and Spiro Phone. An in-house team handles migration, ERP integration, training, and workflow tailoring. Subscriptions include customer success, technical email support, a Help Center, live training, and monthly update webinars. Pricing starts at $500/user/yr; there is no free plan.
Who it suits
Spiro suits manufacturing organizations that need CRM, account activity capture, ERP connections, and AI follow-up alerts. It may be more than smaller teams with fewer than 10 people need, and current support focuses on North America.
What it does well
- Built specifically for manufacturers
- Captures email, meetings, and account activity
- AI flags stalled quotes and missed follow-ups
- Integrates with major manufacturing ERP systems
- Includes Android, iOS, and web access
What to know first
- No free plan
- Starts at $500/user/yr
- May exceed needs of teams under 10
- Support currently focuses on North America
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Full License | per user/year · Full access to create, edit, send, and manage everything | $1,500 a year |
| Read Only | per user/year · View only; no edits, emails, changes or updates | $1,000 a year |
| Email Sync | per user/year · Customer emails are captured and synced to Spiro | $500 a year |
| SpiroPhone App | per user/year · VoIP calling, texting, call transcriptions, AI generated follow-up emails | $350 a year |
| Spiro Notetaker | per user/year · AI meeting notes, transcriptions, AI generated follow-up emails and next steps | $420 a year |
| SpiroRoutes | per user/year · AI-powered route planning, smart scheduling, automated visit sequencing | $480 a year |
| Tickets Module | per year · Customer issue tracking and resolution | $5,000 a year |
| Quotes Module | per year · PDF quote generation and product catalog | $9,000 a year |
The first 8 of 10 plans, as spiro.ai lists them, read 7 Oct 2026. The maker's own page has the final word. Every plan
Verdict
Spiro brings CRM, manufacturing ERP connections, activity capture, and AI alerts into one manufacturer-focused product. Its paid plans and specialized scope make fit and team size important considerations.
Facts from Spiro's own pages
- AI features
- Yes · spiro.ai, 20 Sept 2026
- AI insights
- Spiro says its AI flags stalled quotes, missed follow-ups, and slipping accounts. · spiro.ai, 7 Oct 2026
- Automatic activity capture
- Spiro connects to email and calendar systems and ties activity to accounts, including emails, meetings, and account-level activity. · spiro.ai, 7 Oct 2026
- Backups and recovery
- Spiro says databases receive daily backups and that its platform has point-in-time recovery and documented disaster recovery and business continuity plans. · spiro.ai, 7 Oct 2026
- Company background
- Spiro's about page says its founders had more than 20 years of CRM experience; it does not state a founding year. · spiro.ai, 7 Oct 2026
- Email sync
- Yes · spiro.ai, 20 Sept 2026
- ERP integrations
- Spiro lists ERP integrations including SAP, Epicor, Infor, SYSPRO, NetSuite, and JobBOSS. · spiro.ai, 7 Oct 2026
- Free plan
- No · spiro.ai, 20 Sept 2026
- Headquarters
- Boston, Massachusetts, United States · spiro.ai, 28 Sept 2026
- Identity and access
- Spiro supports Microsoft single sign-on using OAuth-based authentication, and its integrations page lists SSO via Okta, Google, and Microsoft. · spiro.ai, 7 Oct 2026
- Implementation
- Spiro says its in-house team handles data migration, ERP integration, training, and tailoring the product to the customer's workflow. · spiro.ai, 7 Oct 2026
- Maker and location
- Spiro identifies itself as a business unit of Cordance Operations LLC and lists an office at 98 N. Washington St., Boston, MA 02114. · spiro.ai, 7 Oct 2026
- Marketing automation
- Yes · spiro.ai, 20 Sept 2026
- Mobile app
- Yes · spiro.ai, 20 Sept 2026
- Mobile apps
- Spiro says its mobile app is distributed through the Apple App Store and Google Play Store and supports standard mobile device management tools. · spiro.ai, 7 Oct 2026
- Notable fit limits
- Spiro says it is purpose-built for manufacturers, may be more than smaller teams need when they have fewer than 10 people, replaces an existing CRM, and currently focuses support on North America. · spiro.ai, 7 Oct 2026
- Other integrations
- Spiro lists Microsoft 365 and Gmail for email and calendar, Mailchimp, HubSpot, and Constant Contact for marketing, Teams, Zoom, and Google Meet for video meetings, and RingCentral, Teams Phone, Zoom Phone, and Spiro Phone for VoIP. · spiro.ai, 7 Oct 2026
- Product
- Spiro describes itself as an AI-powered anti-CRM CRM built for manufacturers. · spiro.ai, 7 Oct 2026
- Visual sales pipeline
- Yes · spiro.ai, 20 Sept 2026
- Security
- Spiro states that it is SOC 2 Type II compliant and that data is encrypted at rest and in transit. · spiro.ai, 7 Oct 2026
- Support
- Spiro says subscriptions include Customer Success, a named US-based Customer Success Manager after Full Service Setup, email technical support, a self-service Help Center, live training, and monthly product update webinars. · spiro.ai, 7 Oct 2026
Where Spiro stands on Freedom251
- CRM Software#213 of 244
- Route Planning Software#37 of 39