Spanstead Works
What Spanstead Works is
Spanstead Works is field-service operations software for US service businesses and contractors. It brings estimates, dispatch, crew work, invoices and job margin together on one record, connecting those tasks with customer details, scheduling, payments, fleet, equipment, inventory and people operations. Workflows cover pest control, lawn care, HVAC, plumbing, electrical and snow, with additional configurations available. The office app, crew app and customer documents support English and Spanish, with language selected per person. The Android crew app can keep assigned addresses, tasks and photos on a phone offline, then send updates when connectivity returns. Spanstead Works and Spanstead Crew have Android apps, and Crew also runs in a phone browser. Integrations include QuickBooks Online, Stripe, Square, Mailchimp, Twilio SMS, WhatsApp through Twilio and outbound webhooks. Spanstead Pay connects Stripe or Square and charges 0.40% for online invoice payments or 0.50% for in-person card payments, plus processor fees. Customer portal access is free and unlimited on every tier and does not count as a billed seat. Pricing is listed from $29/user/mo, with a 14-day trial.
Who it suits
It is aimed at US service businesses and contractors managing estimates, dispatch, field crews, invoicing and job margins. Its language options and offline crew app may suit teams that work in English or Spanish and need to record job information without connectivity.
What it does well
- Connects estimates, dispatch, invoices and job margin.
- Crew app stores tasks and photos offline.
- Office, crew and customer documents support English and Spanish.
- Customer portal is free and unlimited across tiers.
- Integrates with QuickBooks Online, Stripe and Square.
What to know first
- No free plan.
- Spanstead does not hold its own SOC 2 certification.
- Online and in-person payments carry added fees plus processor fees.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Essentials | Billed monthly · 3 included seats · $25 per extra seat/month · free customer portal | $149 a month |
| Growth | Billed monthly · 8 included seats · $20 per extra seat/month · add-ons for booking and Learning & Compliance | $349 a month |
| Solo | Billed monthly · Exactly 1 person · free unlimited customer portal · Crew mobile app | $39 a month |
| Enterprise | Month-to-month or annual · 20 included seats · $15 per extra seat/month · annual billing charges ten monthly equivalents | On request |
As spanstead.com lists them, read 30 Sept 2026. The maker's own page has the final word.
Verdict
Spanstead Works combines office and field-service workflows, with Android apps, offline crew records and customer portal access. Review seat pricing and payment fees, and note that the company says it does not hold its own SOC 2 certification.
Facts from Spanstead Works's own pages
- Android availability
- Spanstead Works and Spanstead Crew have Android apps on Google Play, and Crew also runs in any phone browser. · spanstead.com, 30 Sept 2026
- Audience
- Spanstead Works is offered to US service businesses and contractors, with self-serve signup and optional onboarding help. · spanstead.com, 30 Sept 2026
- Core workflow
- The platform connects customers, scheduling, dispatch, estimates, invoices, payments, fleet, equipment, inventory and people operations. · spanstead.com, 30 Sept 2026
- Customer portal
- Customer portal access is free and unlimited on every pricing tier and does not count as a billed seat. · spanstead.com, 30 Sept 2026
- Founded
- 2026 · spanstead.com, 28 Sept 2026
- Headquarters
- Leawood, Kansas, United States · spanstead.com, 28 Sept 2026
- Industries
- Industry workflows cover pest control, lawn care, HVAC, plumbing, electrical and snow, with additional configurations available. · spanstead.com, 30 Sept 2026
- Integrations
- Supported integrations include QuickBooks Online, Stripe, Square, Mailchimp, Twilio SMS, WhatsApp through Twilio and outbound webhooks. · spanstead.com, 30 Sept 2026
- Languages
- The office app, crew app and customer documents work in English or Spanish, with per-person language selection. · spanstead.com, 30 Sept 2026
- Offline mode
- The crew app stores assigned addresses, tasks and photos on the phone and sends updates when connectivity returns. · spanstead.com, 30 Sept 2026
- Payments
- Spanstead Pay connects Stripe or Square and charges 0.40% for online invoice payments and 0.50% for in-person card payments, plus processor fees. · spanstead.com, 30 Sept 2026
- Product
- Spanstead Works is field-service operations software that keeps estimates, dispatch, crew work, invoices and job margin on one record. · spanstead.com, 30 Sept 2026
- Security
- The site says owners use a second factor, connections use HTTPS and roles limit access to records; Spanstead does not hold its own SOC 2 certification. · spanstead.com, 30 Sept 2026
- Support
- Customer support is provided through the help center and email, with support available in English or Spanish. · spanstead.com, 30 Sept 2026
Where Spanstead Works stands on Freedom251
- HVAC Software#29 of 29