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SnapComms

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What SnapComms is

SnapComms is an employee communications platform that sends messages across devices without relying on email. Its channels include desktop and video alerts, tickers, screensavers, digital signage, newsletters, surveys, quizzes and panic buttons. Teams can schedule messages and recurring communications, target specific employees and view real-time reporting. Inform is positioned for urgent notifications, operational communications and awareness campaigns. Engage includes Inform channels and adds tools such as quizzes, surveys, RSVP and registration alerts, newsletters and social interactions for feedback and sentiment work. Both packages allow unlimited usage and content creators, with the customer choosing the employee count. The platform can import groups and attributes from Microsoft Entra ID through methods including SCIM and Graph API. Public APIs for targeted broadcasts are available to cloud-hosted Inform and Engage customers when enabled for their organization. Both packages include 24/7 phone, email and chat support, training and a Customer Success Program. Pricing is on request, and a 30-day trial is available; there is no free plan. SMS is an add-on.

Who it suits

Inform suits organizations focused on urgent notifications, operational communications and awareness campaigns. Engage is suited to teams seeking employee feedback and sentiment surveys.

What it does well

  • Messages can target specific employees.
  • Scheduling supports recurring communications.
  • Both packages include 24/7 technical support.
  • Unlimited usage and content creators are included.

What to know first

  • There is no free plan.
  • Pricing is available on request.
  • SMS requires an add-on.

Limits

There is no free plan. The paid package prices are available on request, and SMS is an add-on to either package.

Plans

PlanBilled and limitsPrice
InformEmployee count chosen by customer · unlimited usage · unlimited content creators · includes Desktop Alert, Video Alert, Ticker, RSS Ticker, Screensaver, Emergency Alerts, Panic Button and Employee App with NewsfeedOn request
EngageEmployee count chosen by customer · unlimited usage · unlimited content creators · includes Inform channels plus Quiz, Survey, RSVP Alert, Registration Alert, Wallpaper, Lock Screen, Newsletter and Social InteractionsOn request

As snapcomms.com lists them, read 2 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit the SnapComms website.
  2. Request pricing and choose an employee count for Inform or Engage.
  3. Use the 30-day trial to begin.
  4. Choose supported channels for employee communications.
  5. Add SMS if needed.

Verdict

SnapComms provides multiple channels for employee communications, with targeting, scheduling and real-time reporting. Choose between Inform’s operational focus and Engage’s additional feedback tools; pricing requires a request.

Questions

How much does SnapComms cost?

Pricing is available on request. A 30-day trial is offered.

Is there a free plan?

No, SnapComms has no free plan.

Which platforms does SnapComms support?

It supports Android, iOS, macOS, web and Windows. A mobile app is available.

What is the difference between Inform and Engage?

Inform includes channels such as alerts, tickers, screensavers, emergency alerts and an employee app with newsfeed. Engage includes Inform channels plus quizzes, surveys, RSVP and registration alerts, wallpaper, lock screens, newsletters and social interactions.

Does SnapComms integrate with Microsoft Entra ID?

It can import groups and attributes from Microsoft Entra ID using SCIM and Graph API.

Who owns SnapComms?

SnapComms has been part of Everbridge since 2020.

Facts from SnapComms's own pages

Add-on
SMS is available as an add-on to either package. · snapcomms.com, 2 Oct 2026
API
Public APIs for targeted broadcasting are available to cloud-hosted Inform and Engage customers when enabled for their organization. · support.snapcomms.com, 2 Oct 2026
Audience
The maker describes Inform as suitable for urgent notifications, operational communications and awareness campaigns, and Engage as a toolkit for engagement, feedback and sentiment surveys. · snapcomms.com, 2 Oct 2026
Founded
SnapComms launched in 2007 in Auckland, New Zealand. · snapcomms.com, 2 Oct 2026
Headquarters
Auckland, New Zealand · snapcomms.com, 28 Sept 2026
Integrations
SnapComms can import groups and attributes from Microsoft Entra ID using integration methods including SCIM and Graph API. · support.snapcomms.com, 2 Oct 2026
Message formats
The product offers channels including desktop alerts, tickers, screensavers, digital signage, newsletters, surveys, quizzes and panic buttons. · snapcomms.com, 2 Oct 2026
Ownership
SnapComms has been part of Everbridge since 2020. · snapcomms.com, 2 Oct 2026
Purpose
SnapComms is an employee communications platform that bypasses email to deliver messages across devices and support awareness and behavioral change. · snapcomms.com, 2 Oct 2026
Security
The maker lists an Information Security Management System, GDPR, New Zealand Privacy Act 2020, SOC 2 and SOC 3 among its certifications and regulations. · snapcomms.com, 2 Oct 2026
Support
Both packages include 24/7 phone, email and chat-based technical support, training and a Customer Success Program. · snapcomms.com, 2 Oct 2026
Targeting and reporting
Core features include scheduling and recurrence, targeting messages to specific employees, and real-time reporting. · snapcomms.com, 2 Oct 2026

Where SnapComms stands on Freedom251

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