Freedom251 › Internal Newsletter Software
ContactMonkey
What ContactMonkey is
ContactMonkey is employee email software for creating, sending, and measuring campaigns through Outlook and Gmail. Its drag-and-drop builder includes templates, reusable content, previews, and image editing. Teams can segment audiences, use dynamic content, send multilingual messages, and schedule delivery by timezone. Employee feedback options include pulse surveys, polls, emoji reactions, star ratings, comments, and eNPS surveys. Analytics cover opens, clicks, read time, click maps, device breakdown, location-based tracking, and segmented statistics. Listed integrations include Outlook, Gmail, Microsoft Teams, SharePoint, Canva, Appspace, and more than 80 HRIS integrations. Employees receiving messages do not need ContactMonkey logins. The company says it is SOC 2 Type 2 certified and GDPR compliant, using AES-256 encryption at rest and TLS 1.2 in transit. Its application is available in the USA, Western Europe, Australia, Asia Pacific, and Canada. Pricing is by quote based on team size and usage; each sender seat is a licensed campaign creator. ContactMonkey was founded in 2010 and is headquartered in Toronto.
Who it suits
It suits organizations communicating with employees through Outlook or Gmail that need targeted content, feedback tools, and engagement analytics. Teams wanting HRIS connections or enterprise SSO can request those options.
What it does well
- Drag-and-drop email creation tools
- Audience segmentation and dynamic content
- Employee surveys and reaction options
- Analytics include read time and click maps
- More than 80 HRIS integrations
What to know first
- No free plan
- Pricing requires a quote
- Enterprise SSO is by request
- Frontline channels are limited
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Grow | Request pricing; quote depends on team size and usage. · Launch features · segmentation and dynamic content · segmented analytics · multilingual emails · Teams and SharePoint · editorial QA | On request |
| Launch | Request pricing; quote depends on team size and usage. · Branded Outlook/Gmail emails · drag-and-drop templates · core analytics · surveys | On request |
| Enterprise | Request pricing; quote depends on team size and usage. · Grow features · Analytics API · HRIS integrations · timezone scheduling | On request |
As contactmonkey.com lists them, read 3 Oct 2026. The maker's own page has the final word.
Verdict
ContactMonkey combines employee email creation, targeting, feedback collection, and campaign measurement. Buyers should request pricing and confirm whether the available integrations and channels match their organization.
Facts from ContactMonkey's own pages
- Analytics
- Analytics include opens, clicks, read time, click maps, device breakdown, location-based tracking, and segmented statistics. · contactmonkey.com, 3 Oct 2026
- Data regions
- The company says its application is available in the USA, Western Europe, Australia, Asia Pacific, and Canada. · contactmonkey.com, 3 Oct 2026
- Email creation
- The product includes a drag-and-drop email builder, template gallery, reusable content, previews, and image editing tools. · contactmonkey.com, 3 Oct 2026
- Engagement
- Users can gather employee feedback with pulse surveys, polls, emoji reactions, star ratings, comments, and eNPS surveys. · contactmonkey.com, 3 Oct 2026
- Founded
- 2010 · contactmonkey.com, 28 Sept 2026
- Headquarters
- Toronto, Ontario, Canada · contactmonkey.com, 28 Sept 2026
- Integrations
- The product lists Outlook, Gmail, Microsoft Teams, SharePoint, Canva, Appspace, and more than 80 HRIS integrations. · contactmonkey.com, 3 Oct 2026
- Pricing basis
- Pricing is requested by quote and depends on team size and usage; a sender seat is a licensed individual who can create and send campaigns. · contactmonkey.com, 3 Oct 2026
- Product
- ContactMonkey provides software for building, sending, and measuring employee emails through Outlook and Gmail. · contactmonkey.com, 3 Oct 2026
- Recipients
- Employees do not need ContactMonkey logins to receive emails sent through Outlook or Gmail. · contactmonkey.com, 3 Oct 2026
- Security
- ContactMonkey says it is SOC 2 Type 2 certified and GDPR compliant, with AES-256 encryption at rest and TLS 1.2 in transit. · contactmonkey.com, 3 Oct 2026
- SSO
- SAML 2.0 single sign-on is available on Enterprise plans by request. · contactmonkey.com, 3 Oct 2026
- Support
- The pricing page lists a 24/7 help center and chat and email support; dedicated account management is also listed. · contactmonkey.com, 3 Oct 2026
- Targeting
- Its tools include audience segmentation, dynamic content, multilingual emails, and timezone sending. · contactmonkey.com, 3 Oct 2026
Where ContactMonkey stands on Freedom251
- Internal Newsletter Software#9 of 15
- Employee Communication Software#21 of 34