Smobi

Paid APIWeb

What Smobi is

Smobi is an AI-powered customer engagement platform for branded RCS and SMS messaging, with SMS fallback. Messages can include images, product carousels, buttons, suggested replies, surveys, ratings, and NPS prompts. Its AI agents can use a business’s catalog, FAQs, and policies to answer customers, then pass a conversation to a human with context. A drag-and-drop workflow canvas supports triggers, conditions, AI steps, branching, sends, and wait-and-retry flows. Smobi says its analytics track delivery, reads, replies, clicks, and revenue by message and flow. Listed integrations include Shopify, Klaviyo, Zapier, HubSpot, Segment, and webhooks; developer tools include a TypeScript SDK and REST API. The company says RCS works on Android devices and on iPhones running iOS 18 or later, without an app installation, and names AT&T, T-Mobile, and Verizon among its US carrier coverage. Setup can connect a store, CRM, or CSV, import contacts with consent records, and register a brand with carriers. Pricing is on request, with a platform fee plus per-message usage.

Who it suits

Smobi suits brands that want to manage customer engagement and support through RCS and SMS. It may also fit teams that need AI responses, visual workflows, and connections to commerce or CRM tools.

What it does well

Supports RCS and SMS with SMS fallback.
Messages can include carousels, buttons, surveys, and ratings.
AI agents can hand conversations to humans with context.
Analytics cover delivery, reads, replies, clicks, and revenue.
Lists integrations including Shopify, HubSpot, and webhooks.

What to know first

Pricing is available on request.
Custom plan has a platform fee plus per-message usage.
RCS on iPhone requires iOS 18 or later.
SOC 2 Type II is in progress.

Limits

The Custom plan is billed with a standard platform fee plus per-message usage; RCS messages are billed per use. Tailored pricing is available by contacting sales.

Plans

Plan	Billed and limits	Price
Custom	Standard platform fee plus per-message usage; contact sales for tailored pricing · RCS messages billed per use · platform fee	On request

As smobi.com lists them, read 4 Oct 2026. The maker's own page has the final word.

Getting started

Visit https://www.smobi.com/.
Contact Smobi for tailored Custom plan pricing.
Connect a store, CRM, or CSV.
Import contacts with consent records.
Register your brand with carriers.

Verdict

Smobi brings interactive messaging, AI-assisted replies, workflow automation, and message analytics into one platform. Its pricing requires contacting the company, and RCS support on iPhones is limited to devices running iOS 18 or later.

Questions

How much does Smobi cost?

Pricing is on request. The Custom plan uses a standard platform fee plus per-message usage, with RCS messages billed per use.

Which platforms does Smobi support?

Smobi lists API and web platforms. Its RCS messaging supports Android devices and iPhones running iOS 18 or later, without an app to install.

What integrations does Smobi offer?

Listed integrations include Shopify, Klaviyo, Zapier, HubSpot, Segment, and webhooks.

Can Smobi connect to developer tools?

Yes. Smobi describes a typed TypeScript SDK, REST API, and webhooks for delivery, read, reply, and tap events.

What does Smobi say about security and compliance?

Smobi says it uses industry-standard encryption, supports TCPA opt-in and STOP handling and 10DLC, and keeps audit logs. SOC 2 Type II is in progress.

Facts from Smobi's own pages

AI agents: AI agents can use a business’s catalog, FAQs, and policies to answer customers and hand off to a human with context. · smobi.com, 4 Oct 2026
Analytics: Smobi says analytics track delivery, reads, replies, clicks, and revenue by message and flow. · smobi.com, 4 Oct 2026
Carrier coverage: Smobi says its RCS messaging works with almost all carriers in the United States and names AT&T, T-Mobile, and Verizon among them. · smobi.com, 4 Oct 2026
Developer tools: Smobi describes a typed TypeScript SDK, REST API, and webhooks for delivery, read, reply, and tap events. · smobi.com, 4 Oct 2026
Headquarters: New York, United States · smobi.com, 28 Sept 2026
Integrations: The site lists Shopify, Klaviyo, Zapier, HubSpot, Segment, and webhooks as integrations. · smobi.com, 4 Oct 2026
Intended users: The site presents Smobi as a platform for brands that want to run customer engagement and support over RCS and SMS. · smobi.com, 4 Oct 2026
Product: Smobi describes itself as an AI-powered customer engagement platform for branded, interactive RCS and SMS messaging, with SMS fallback. · smobi.com, 4 Oct 2026
Rich messages: Messages can include product carousels, images, buttons, suggested replies, surveys, star ratings, and NPS prompts. · smobi.com, 4 Oct 2026
Security and compliance: The site says Smobi uses industry-standard encryption, supports TCPA opt-in and STOP handling and 10DLC, keeps audit logs, and has SOC 2 Type II in progress. · smobi.com, 4 Oct 2026
Setup: Smobi says customers can connect a store, CRM, or CSV, import contacts with consent records, and have their brand registered with carriers. · smobi.com, 4 Oct 2026
Support: The contact page says Smobi replies within one business day and offers a 30-minute walkthrough using the customer’s use case on a real device. · smobi.com, 4 Oct 2026
Supported messaging devices: The site says RCS messaging is supported on Android devices and iPhones running iOS 18 or later, without an app to install. · smobi.com, 4 Oct 2026
Workflow builder: A drag-and-drop canvas supports triggers, conditions, AI steps, sends, branching, and wait-and-retry flows. · smobi.com, 4 Oct 2026

Where Smobi stands on Freedom251

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