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SmartTouch NexGen CRM
What SmartTouch NexGen CRM is
SmartTouch NexGen CRM is paid real estate CRM software for new home sales, available on Android, iOS, and the web. It captures leads from websites, landing pages, chat bots, advertising publishers, Zaps, or manual entry, then routes them to agents by community. Lead scoring can use profile and behavior data, while email and text drip campaigns support nurturing. Sales features include tour scheduling, follow-up reminders, hot lists, website-visit alerts, buyer-journey tracking, pipeline reporting, and sales reports. Calendar synchronization works with Outlook, Google, iOS, and other calendars. The mobile app supports contacts, email, texts, calls, notes, appointments, tasks, and dashboards. Event QR codes can help schedule model-home visits, download brochures, and join text-alert or VIP lists while tracking use. SmartTouch targets home builders and developers across property types. It says workflows can be enabled within two weeks or less, with 90% of configuration available out of the box. The base plan starts at $700 a month.
Who it suits
NexGen CRM suits home builders and real estate developers managing community-based leads, nurturing, appointments, and new-home sales pipelines.
What it does well
- Captures leads from multiple channels
- Community-based automated lead routing
- Profile and behavior-based lead scoring
- iOS and Android mobile app
- Event QR codes track buyer actions
What to know first
- Starts at $700 a month
- No free plan
- Designed specifically for real estate sales
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Base SmartTouch NexGen CRM | starting at $700/month* · Base system; unlimited mobile app use free | $700 a month |
As smarttouchinteractive.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Verdict
NexGen CRM focuses on new-home sales with lead routing, nurturing, appointments, mobile work, and QR-driven engagement. Its starting price and real-estate focus should guide fit decisions.
Facts from SmartTouch NexGen CRM's own pages
- Appointment calendar integrations
- The appointment management solution syncs with Outlook, Google, iOS, and other calendars. · smarttouchinteractive.com, 8 Oct 2026
- Company
- SmartTouch Interactive gives its address as 8500 Shoal Creek Blvd., Building 4, Suite 100, Austin, Texas 78757. · smarttouchinteractive.com, 8 Oct 2026
- Founded
- The company About page says Robert Cowes founded SmartTouch Interactive in 2010. · smarttouchinteractive.com, 8 Oct 2026
- Headquarters
- Austin, Texas, United States · smarttouchinteractive.com, 28 Sept 2026
- Lead capture and routing
- It captures leads from websites, landing pages, chat bots, advertising publishers, Zaps, or manual entry and automates distribution to sales agents based on communities. · smarttouchinteractive.com, 8 Oct 2026
- Lead nurturing
- It supports profile and behavior based lead scoring, email and text drip campaigns, and action driven campaigns. · smarttouchinteractive.com, 8 Oct 2026
- Mobile app
- The NexGen Mobile App is available for Apple iOS and Android and supports contact updates, email, text, calls, notes, appointments, tasks, and dashboards. · smarttouchinteractive.com, 8 Oct 2026
- Privacy framework
- SmartTouch says it adheres to the EU-U.S. Data Privacy Framework Principles for personal information transferred from the EU to the United States. · smarttouchinteractive.com, 8 Oct 2026
- Purpose
- NexGen CRM is described as a real estate CRM built for new home sales. · smarttouchinteractive.com, 8 Oct 2026
- QR codes
- Its event driven QR codes can let buyers schedule model home visits, download brochures, and sign up for text alerts or VIP lists, while tracking QR code use. · smarttouchinteractive.com, 8 Oct 2026
- Sales tools
- Features include tour scheduling, follow up reminders, hot lists, website visit alerts, buyer journey tracking, and pipeline and sales reporting. · smarttouchinteractive.com, 8 Oct 2026
- Security
- SmartTouch's EU-U.S. Data Privacy Framework page says it uses encryption, role based access controls, secure backups, firewalls, regular audits, and employee training to protect personal information. · smarttouchinteractive.com, 8 Oct 2026
- Setup
- SmartTouch says the workflows can be enabled in two weeks or less and that 90% of configuration is available out of the box. · smarttouchinteractive.com, 8 Oct 2026
- Support and training
- SmartTouch lists dedicated NexGen training and implementation and product support roles on its About page. · smarttouchinteractive.com, 8 Oct 2026
- Target customers
- The product is aimed at home builders and real estate developers, with configurations covering condos, single family, land and ranch, master planned communities, commercial development, timeshare, fractional, and rental organizations. · smarttouchinteractive.com, 8 Oct 2026
Where SmartTouch NexGen CRM stands on Freedom251
- Construction CRM Software#34 of 41