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SmartRetro

What SmartRetro is
SmartRetro is a web-based retrospective tool for product and engineering teams, with an emphasis on carrying discussion into owned work and spotting issues that recur between cycles. Teams can run structured formats such as Start / Stop / Continue or Glad / Sad / Mad, group cards, and vote. SmartRetro says it detects repeated themes across retrospectives and preserves team context from one cycle to the next. Action items can be assigned an owner and status; unfinished items automatically return in the next retro. The site names Slack, GitHub, and Linear as sources for team signals, while paid plans include Slack and Linear action-item exports. AI clustering and summaries require a customer-provided LLM key, and customers pay the model provider separately. SmartRetro says its integrations do not store source code or read direct messages, and organization-scoped data is encrypted in transit and at rest. The product is in closed beta, with beta access free. Its Free plan provides one active team, three retros per month, three members, 30-day data retention, and five action items per team. Team costs $49 a month billed annually; Pro costs $99 a month billed annually. Enterprise is custom-priced.
Who it suits
SmartRetro suits product and engineering teams, particularly engineering groups at companies adopting AI, that want structured retrospectives and tracked follow-through. Teams needing more than one active team or longer retention may prefer a paid plan.
What it does well
- Structured formats include Start / Stop / Continue and Glad / Sad / Mad.
- Cards can be grouped and voted on.
- Action items have owners and statuses; unfinished work resurfaces.
- Repeated themes are detected across retrospectives.
- Data is encrypted in transit and at rest, according to SmartRetro.
- Free beta access is available.
What to know first
- The Free plan is limited to three retros per month and three members.
- Free plan data retention is 30 days.
- AI clustering and summaries require a customer-provided LLM key.
- Model-provider charges are paid separately.
Limits
The Free plan allows one active team, three retros per month, three members, 30-day data retention, and five action items per team. Team, at $49 a month billed annually, has one active team per billing unit, 90-day retention, and 200 daily AI analyses; Pro, at $99 a month billed annually, allows up to 10 active teams, 90-day retention, and 1,000 daily AI analyses. AI model-provider costs are separate.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | 1 active team · 3 retros/month · 3 members · 30-day data retention · 5 action items/team | Free |
| Team | Billed annually — $588 / Team / yr. · 1 active team per billing unit · Unlimited retros, action items, and members · 90-day data retention · 200 daily AI analyses | $49 a month |
| Pro | Billed annually — $1,188 / Team / yr. · Up to 10 active teams · Unlimited retros, action items, and members · 90-day data retention · 1,000 daily AI analyses | $99 a month |
| Enterprise | Custom; scales with active Team count. · More than 10 active teams · Custom data retention · SSO · SCIM · DPA / MSA · Dedicated support | On request |
As smartretro.ai lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://smartretro.ai/.
- Request access to the closed beta, which SmartRetro offers free.
- Use the web platform to create a retrospective with a structured format.
- Group cards and vote, then assign owners and statuses to action items.
- Connect Slack, GitHub, or Linear for source signals, if relevant.
- Provide your own LLM key to use AI clustering or summaries.
Verdict
Choose SmartRetro if your team wants a structured retrospective process that carries action items into the next cycle and tracks recurring themes. Look at paid plans if the Free plan's team, retro, action-item, or retention limits do not fit; account separately for model-provider costs when using AI features.
Questions
Is SmartRetro free?
SmartRetro offers free closed-beta access and a Free plan at no cost. The Free plan allows one active team, three retros per month, three members, 30-day data retention, and five action items per team.
What do the paid plans cost?
Team costs $49 a month billed annually, or $588 / Team / yr. Pro costs $99 a month billed annually, or $1,188 / Team / yr. Enterprise is custom-priced.
Which platforms does SmartRetro support?
SmartRetro is available on the web.
What integrations are named?
Slack, GitHub, and Linear are named as sources for team signals. Paid plans list Slack and Linear action-item exports.
How does its AI work?
AI clustering and summaries use a customer-provided LLM key. The customer pays the model provider separately.
Is SmartRetro in closed beta?
Yes. SmartRetro says it is in a closed beta and offers beta access free.
Facts from SmartRetro's own pages
- AI
- AI clustering and summaries use a customer-provided LLM key, with the customer paying the model provider separately. · smartretro.ai, 9 Oct 2026
- Audience
- The home page describes SmartRetro as aimed at engineering teams at AI-adopting companies. · smartretro.ai, 9 Oct 2026
- Beta access
- SmartRetro says it is in a closed beta and offers beta access free. · smartretro.ai, 9 Oct 2026
- Compliance
- SOC 2 Type II and ISO 27001 are listed as in progress, and the company says it will publish attestations when they are complete. · smartretro.ai, 9 Oct 2026
- Data handling
- The trust page says integrations do not store source code, do not read direct messages, and use organization-scoped data encrypted in transit and at rest. · smartretro.ai, 9 Oct 2026
- Follow-through
- Action items can have an owner and status, and unfinished work resurfaces automatically in the next retro. · smartretro.ai, 9 Oct 2026
- Integrations
- The site names Slack, GitHub, and Linear for source signals; its pricing page lists Slack and Linear action-item exports on paid plans. · smartretro.ai, 9 Oct 2026
- Pattern detection
- SmartRetro says it detects repeated themes across retros and keeps cross-cycle team memory. · smartretro.ai, 9 Oct 2026
- Purpose
- SmartRetro is an online retrospective tool for product and engineering teams that turns team reflection into owned action items and tracks recurring issues. · smartretro.ai, 9 Oct 2026
- Retrospectives
- It supports structured formats including Start / Stop / Continue and Glad / Sad / Mad, with card grouping and voting. · smartretro.ai, 9 Oct 2026
- Support
- The pricing page lists community and documentation for plans, with dedicated support on Enterprise. · smartretro.ai, 9 Oct 2026
Where SmartRetro stands on Freedom251
- Retrospective Software#26 of 31