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Site24x7 Synthetic Monitoring

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What Site24x7 Synthetic Monitoring is

Site24x7 Synthetic Monitoring simulates multi-step user workflows in real browsers to monitor web-application availability, functionality, and performance. A no-code recorder captures transactions for playback in Chrome, Firefox, or Edge, and existing Selenium IDE cases in .side format can be imported. Recorded transactions can run from more than 130 global monitoring locations. For diagnosis, the product provides step-level timing, resource waterfall charts, screenshots, and root cause analysis reports. Intelligent Capture detects changes to interactive page elements and updates transaction scripts. Example workflows include logins, checkouts, payments, banking, healthcare portals, e-commerce, and SaaS. Listed integrations include ServiceNow, PagerDuty, Slack, Microsoft Teams, Jira, and webhooks. The Trust Center lists security controls such as audit logging, role-based access, MFA, and encryption at rest and in transit, alongside compliance items including ISO/IEC 27001, SOC 2 Type II, GDPR, and CCPA. The 30-day fully functional trial includes web transaction monitoring and requires no credit card. Recording allows up to 20 steps with an advanced license. Synthetic transaction add-ons are listed at $8 a month for Professional and $10 a month for Enterprise, each for 10,000 runs.

Who it suits

It suits teams monitoring browser-based workflows such as logins, payments, and online services. Teams using Selenium IDE cases or alerting integrations may also find the listed import and connection options relevant.

What it does well

  • Records transactions without code.
  • Runs recorded checks from more than 130 locations.
  • Provides step timings, screenshots, and resource waterfalls.
  • Intelligent Capture updates scripts when interactive page elements change.
  • 30-day trial requires no credit card.

What to know first

  • Recording is limited to 20 steps with an advanced license.
  • Synthetic transaction add-ons are priced by monthly run allowance.
  • A fully functional trial lasts 30 days.

Limits

Browser transaction recording allows a maximum of 20 steps with an advanced license. Synthetic transaction add-ons are listed at $8 a month for 10,000 runs with Professional and $10 a month for 10,000 runs with Enterprise.

Plans

PlanBilled and limitsPrice
Synthetic transactions (Enterprise add-on)Rates per month; $10 for 10,000 synthetic runs · 10,000 synthetic runs · 1M runs for $1,105$10 a month
Synthetic transactions (Professional add-on)Rates per month; $8 for 10,000 synthetic runs · 10,000 synthetic runs · 1M runs for $680$8 a month

As site24x7.com lists them, read 30 Sept 2026. The maker's own page has the final word.

Getting started

  1. Visit the Site24x7 Synthetic Monitoring website.
  2. Start the fully functional 30-day trial without a credit card.
  3. Record a browser transaction with the no-code recorder, or import a Selenium IDE .side case.
  4. Choose Chrome, Firefox, or Edge for playback.
  5. Select a monitoring location from the available global locations.

Verdict

Site24x7 Synthetic Monitoring combines browser transaction recording with diagnostics and global execution locations. The 20-step recording limit and add-on run pricing are worth considering for the workflows you plan to monitor.

Questions

Is there a free plan or trial?

A free plan is listed, along with a fully functional 30-day trial. The trial includes web transaction monitoring and does not require a credit card to start.

How much do the synthetic transaction add-ons cost?

The Professional add-on is $8 a month for 10,000 synthetic runs. The Enterprise add-on is $10 a month for 10,000 synthetic runs.

Which browsers can play back recorded transactions?

Recorded browser transactions can be played back in Chrome, Firefox, or Edge.

Can I import Selenium tests?

Yes. Existing Selenium IDE test cases in .side format can be imported into the transaction monitor.

What integrations are listed?

Listed integrations include ServiceNow, PagerDuty, Slack, Microsoft Teams, Jira, and webhooks.

How long can a recorded transaction be?

The browser transaction documentation sets a maximum of 20 recorded steps with an advanced license.

Facts from Site24x7 Synthetic Monitoring's own pages

Browsers and recording
A no-code recorder captures browser transactions, which can be played back in Chrome, Firefox, or Edge. · site24x7.com, 30 Sept 2026
Founded
2006 · site24x7.com, 28 Sept 2026
Global monitoring
Recorded transactions can run from more than 130 global monitoring locations. · site24x7.com, 30 Sept 2026
Headquarters
Pleasanton, California, USA · site24x7.com, 28 Sept 2026
Integrations
Site24x7 lists integrations including ServiceNow, PagerDuty, Slack, Microsoft Teams, Jira, and webhooks for alerting and workflow connections. · site24x7.com, 30 Sept 2026
Per-transaction allowance
The browser transaction documentation says a maximum of 20 transaction steps can be recorded, with an advanced license. · site24x7.com, 30 Sept 2026
Product security controls
The Trust Center lists audit logging, role-based access control, MFA, encryption at rest, and encryption in transit among its security controls. · trust.site24x7.com, 30 Sept 2026
Purpose
Synthetic transactions simulate multi-step user workflows in real browsers to monitor web-application availability, functionality, and performance. · site24x7.com, 30 Sept 2026
Script upkeep
Intelligent Capture detects changes to interactive page elements and updates transaction scripts accordingly. · site24x7.com, 30 Sept 2026
Security certifications
The Trust Center lists ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, SOC 2 Type II, GDPR, and CCPA among its certifications and compliance items. · trust.site24x7.com, 30 Sept 2026
Selenium import
Existing Selenium IDE test cases in .side format can be imported into the transaction monitor. · site24x7.com, 30 Sept 2026
Step diagnostics
The product provides step-level timing, resource waterfall charts, screenshots, and root cause analysis reports. · site24x7.com, 30 Sept 2026
Supported workflows
The maker highlights login, checkout, payment, banking, healthcare portal, e-commerce, and SaaS workflows as use cases. · site24x7.com, 30 Sept 2026
Trial
Site24x7 offers a fully functional 30-day free trial that includes web transaction monitoring and requires no credit card to start. · site24x7.com, 30 Sept 2026

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