Shipware Audit and Pay is a web service for auditing parcel invoices and handling carrier payments. Its audit looks for billing errors and service failures across 65 points per shipment. Eligible refunds and credits are recovered and credited to the customer’s account. Parcel Pay automates carrier payments and reconciles invoices against guaranteed service refunds and credits to help avoid overpayments and underpayments. Businesses can also access Shipware’s Spend Management portal for parcel-spend insights. The service can automate general ledger coding or cost allocation reporting to fit customer needs. Shipware says payment reports confirm when payment was issued and received, and that Parcel Pay has no hidden fees or surcharges. Its onboarding uses an expedited approval process without requiring changes to existing approval processes. The described payment service handles UPS and FedEx parcel invoices; checks and ACH are listed payment methods. The free plan is for businesses spending over $100,000 annually on small parcel shipping. Invoice capture is through a portal.
Who it is for
It suits businesses with annual small-parcel shipping spend over $100,000 that want invoice auditing and carrier-payment support. Shipware also describes its broader parcel and LTL audit and consulting services as serving organizations from start-ups to Fortune 500 companies.
What is good
- Audits 65 potential failure points per shipment.
- Recovers eligible refunds and credits to customer accounts.
- Automates carrier payments and invoice reconciliation.
- Offers spend insights and customizable cost-allocation reporting.
What to know first
- Free plan requires over $100,000 annual small-parcel spend.
- Described Parcel Pay carrier support covers UPS and FedEx.
- Invoice capture is through a portal.
Verdict
Shipware combines parcel invoice auditing, refund recovery, and carrier-payment automation in a web service. Its free plan has a stated annual shipping-spend threshold, and the described payment service supports UPS and FedEx.
Get started with Shipware Audit and Pay
- Visit the Shipware Audit and Pay website.
- Confirm that your business spends over $100,000 annually on small parcel shipping.
- Use the portal for invoice capture.
- Follow the expedited approval process for Parcel Pay onboarding.
- Set up supported UPS or FedEx parcel invoice payments by check or ACH.
What the free plan stops at
The free plan is available to businesses spending over $100,000 annually on small parcel shipping. The described Parcel Pay onboarding covers UPS and FedEx parcel invoices.
Questions about Shipware Audit and Pay
How much does Shipware Audit and Pay cost?
The Parcel Audit and Pay plan is free for businesses that spend over $100,000 annually on small parcel shipping.
Who qualifies for the free service?
Shipware says it is available to businesses with annual small parcel shipping spend over $100,000.
Which platform does the service support?
Shipware Audit and Pay is available on the web.
Which carriers are supported for Parcel Pay?
Shipware’s described parcel payment onboarding supports UPS and FedEx invoices.
What payment methods are listed?
Checks and ACH are listed as payment methods.
How are eligible refunds handled?
Shipware says it recovers eligible refunds and credits and applies them directly to the customer’s account.
Shipware Audit and Pay plans and pricing
All plansCompared on freight audit and payment software
- Free plan
- Yes
- Invoice capture
- portal
- Rate validation
- Yes
- Duplicate detection
- Yes
- Carrier payments
- Yes
- Payment methods
- checks, ACH
