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Ship Angel

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What Ship Angel is

Ship Angel OS is a modular platform for global supply chains, built for beneficial cargo owners and shippers. It combines rate management, spot procurement, booking, freight audit, purchase order orchestration, and MADDY, an embedded agentic AI layer for freight insights, risks, and recommendations. The Rate System compares spot and contract rates and provides routing guides, benchmarks, and CO2 data. Users can run structured spot bids, compare carrier quotes, award bids, and keep an audit trail. Bookings go directly through carriers by API, with shipment details and contract compliance checked before confirmation. The platform automates shipping documents, tracks shipments in real time, and sends alerts. Invoice Audit checks charges against contracts and shipment data, flagging issues such as overcharges, duplicates, missing discounts, and hidden fees. PO Management connects procurement, logistics, and suppliers, providing visibility from tender to delivery. Ship Angel runs in a browser and offers API access, with integrations for ERP, TMS, WMS, BI tools, carrier portals, SAP, and Oracle. It supports ocean, air, and trucking. Pricing is available on request.

Who it suits

Ship Angel is intended for beneficial cargo owners and shippers managing freight rates, procurement, bookings, invoices, or purchase orders. The company says customers can start with the Rate System and add modules as needed.

What it does well

  • Compares spot and contract rates with benchmarks and CO2 data
  • Supports structured spot bids and carrier bookings
  • Audits invoices against contracts and shipment data
  • Connects with ERP, TMS, WMS, BI tools, and carrier portals
  • Supports ocean, air, and trucking

What to know first

  • Pricing is available on request
  • The platform is designed for beneficial cargo owners and shippers

Getting started

  1. Open Ship Angel in a browser; no download or installation is required.
  2. Contact Ship Angel for pricing and to begin.
  3. Start with the Rate System and add modules as needed.
  4. Connect relevant systems through the platform’s API integrations.
  5. Use the guided onboarding and training offered after launch.

Verdict

Ship Angel brings several freight and purchase order workflows into one browser-based platform, with API integrations and support for three transport modes. Pricing is available on request.

Questions

How much does Ship Angel cost?

Ship Angel is paid, with pricing available on request.

Which platforms does Ship Angel support?

It is available through a browser and API. No software download, server, hardware, or installation is required.

What transport modes does it support?

Ship Angel supports ocean, air, and trucking.

Which systems can it connect to?

The company says it connects with ERP, TMS, WMS, BI tools, carrier portals, and systems such as SAP and Oracle.

Does Ship Angel offer rate benchmarking?

Yes. Users can benchmark contract and spot rates against live market averages through its Xeneta partnership.

What support is included after launch?

Ship Angel says customers receive a dedicated account manager, guided onboarding, training, live chat, email support, monitoring, and product updates.

Facts from Ship Angel's own pages

Access controls
The FAQ says access is role-based and users have full audit trails for compliance. · shipangel.com, 8 Oct 2026
AI assistant
MADDY is Ship Angel’s embedded agentic AI layer for surfacing freight insights, risks, and recommendations. · shipangel.com, 8 Oct 2026
Authentication
The security page lists SSO integration and OAuth with Google and Microsoft as secure login options. · shipangel.com, 8 Oct 2026
Benchmarking
The FAQ says users can benchmark contract and spot rates against live market averages through Ship Angel’s Xeneta partnership. · shipangel.com, 8 Oct 2026
Booking
Bookings are made directly through carriers via API, with shipment details and contract compliance checked before confirmation. · shipangel.com, 8 Oct 2026
Booking and visibility
The platform offers one-click carrier booking, automated documentation, real-time shipment tracking, and proactive alerts. · shipangel.com, 8 Oct 2026
Carrier and benchmark connections
The FAQ says carrier connections use APIs and rate benchmarking is provided through a Xeneta partnership. · shipangel.com, 8 Oct 2026
Cloud access
Ship Angel runs in a browser and the FAQ says no software download, server, hardware, or installation is required. · shipangel.com, 8 Oct 2026
Company
Ship Angel’s About page names Graham Parker and Dan Healy as co-founders; LinkedIn lists New York, NY as headquarters and 2023 as the founding year. · linkedin.com, 8 Oct 2026
Implementation
Ship Angel says customers can start with the Rate System, add modules as needed, and typically go live in days without heavy IT projects or installation. · shipangel.com, 8 Oct 2026
Integrations
Ship Angel says its API-first platform connects with ERP, TMS, WMS, BI tools, carrier portals, and existing systems such as SAP and Oracle. · shipangel.com, 8 Oct 2026
Intended users
The company says the platform is built for beneficial cargo owners and shippers. · shipangel.com, 8 Oct 2026
Invoice audit
Invoice Audit checks charges against contracted rates and shipment data and flags discrepancies and non-compliant invoices. · shipangel.com, 8 Oct 2026
Invoice auditing
Invoice Audit checks invoice line items against stored contracts and rate data to flag overcharges, duplicates, missing discounts, and hidden fees. · shipangel.com, 8 Oct 2026
Modes
The FAQ says Ship Angel supports ocean, air, and trucking in one platform. · shipangel.com, 8 Oct 2026
Product
Ship Angel OS is a modular, AI-powered platform for global supply chains that unifies rate management, spot procurement, booking, freight audit, purchase order orchestration, and an agentic AI layer. · shipangel.com, 8 Oct 2026
Purchase orders
PO Management connects procurement, logistics, and suppliers and provides visibility from tender to delivery. · shipangel.com, 8 Oct 2026
Rate management
Its Rate System ingests carrier rate sheets, applies amendments, and compares contract and spot rates. · shipangel.com, 8 Oct 2026
Security
The FAQ says data is encrypted in transit and at rest and stored in AWS data centers with redundancy and continuous monitoring. · shipangel.com, 8 Oct 2026
Spot procurement
The platform supports structured spot bids with carrier quotes, side-by-side comparisons, awards, and an audit trail. · shipangel.com, 8 Oct 2026
Support
After launch, Ship Angel says customers receive a dedicated account manager, guided onboarding, training, live chat, email support, monitoring, and product updates. · shipangel.com, 8 Oct 2026
Supported transport modes
The FAQ lists ocean, air, and trucking as supported transport modes. · shipangel.com, 8 Oct 2026

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