Freedom251 › Restaurant Employee Training Software
ShiftTrained
What ShiftTrained is
ShiftTrained is an AI training platform for restaurant teams that turns menus and paper quizzes into quizzes staff can take on their phones. Managers can upload a menu as a PDF or photo, connect a POS, or upload an existing written test for digitization. AI parses menus to create questions, which managers can edit, rewrite, or delete. Staff open quizzes in a phone browser from a text or email link, with no app download required.
A manager dashboard displays training progress in real time. The platform also includes leaderboards, badges, personalized AI study guides, onboarding workflows, and compliance tracking. Toast and Square are live POS integrations that import menus and update quiz questions when menu items change. For users outside the US and Canada, quizzes can be sent to staff over WhatsApp. ShiftTrained is presented for fine dining, casual dining, sports bars and pubs, and hotels and hospitality.
Basic costs $29 a month for up to 20 employees; Pro is $49 a month for up to 40; and Max is $99 a month for up to 99. Each renews automatically and can be canceled anytime. Enterprise pricing is by discussion and includes multiple locations, cross-location reporting, a corporate dashboard, 100+ employees, and custom integrations. There is no free plan, but a free trial is available. Spanish support is coming soon, and multilingual support is in beta.
Who it suits
ShiftTrained suits restaurant and hospitality managers who want to turn menus or existing written tests into phone-based staff quizzes and monitor training progress. It is presented for fine dining, casual dining, sports bars and pubs, and hotels and hospitality, with plans sized for teams of up to 99 employees and an Enterprise option for larger or multi-location operations.
What it does well
- Creates editable quiz questions from menus using AI.
- Staff can take quizzes in a phone browser without downloading an app.
- Toast and Square integrations import menus and update questions when items change.
- Includes real-time progress tracking, leaderboards, badges, and AI study guides.
- Account holders can export data and permanently delete accounts through self-serve controls.
- Data is encrypted in transit and at rest.
What to know first
- There is no free plan.
- Basic is limited to 20 employees; larger plans cost more.
- Spanish support is coming soon, and multilingual support is in beta.
- ShiftTrained is not yet SOC 2 certified.
Limits
The free trial is available, but the listed paid plans start at $29 a month. Basic supports up to 20 employees, Pro up to 40, and Max up to 99; Enterprise is for 100+ employees. Spanish support is coming soon, and multilingual support is in beta.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Basic | Billed monthly; renews automatically; cancel anytime · Up to 20 employees · unlimited menus and quizzes · single location | $29 a month |
| Pro | Billed monthly; renews automatically; cancel anytime · Up to 40 employees · unlimited menus and quizzes · single location | $49 a month |
| Max | Billed monthly; renews automatically; cancel anytime · Up to 99 employees · unlimited menus and quizzes · single location | $99 a month |
| Enterprise | Custom pricing · Multiple locations · cross-location reporting · corporate dashboard · 100+ employees · custom integrations | On request |
As shifttrained.com lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the ShiftTrained website and request a free trial.
- Choose a monthly plan based on team size, or contact the maker about Enterprise.
- Upload a menu PDF or photo, connect a POS, or upload an existing written test.
- Review and edit the AI-generated questions.
- Send quiz links to staff by text or email; users outside the US and Canada can use WhatsApp.
Verdict
Choose ShiftTrained if your restaurant wants to build mobile quizzes from menus or paper tests and track staff progress. Look elsewhere if you need a free plan, established multilingual support, or a provider that is already SOC 2 certified.
Questions
What does ShiftTrained cost?
Basic is $29 a month for up to 20 employees, Pro is $49 a month for up to 40, and Max is $99 a month for up to 99. Plans renew automatically and can be canceled anytime; Enterprise pricing is discussed with the maker.
Is there a free plan or trial?
There is no free plan, but a free trial is available.
Which platforms does it support?
The listed platforms are Android, iOS, and web. Staff can take quizzes in a phone browser without downloading an app.
Which POS integrations are available?
Toast and Square are listed as live integrations. They import menus and keep quiz questions updated when menu items change.
Does it support other languages?
Spanish support is coming soon, and multilingual support is in beta.
Is ShiftTrained SOC 2 certified?
No. ShiftTrained says it is not yet SOC 2 certified, while its listed infrastructure providers are SOC 2 audited.
Facts from ShiftTrained's own pages
- AI data use
- The security page says menu parsing uses Anthropic's Claude API and menu data is not used to train models under Anthropic's commercial API terms. · shifttrained.com, 7 Oct 2026
- AI menu parsing
- Managers can upload PDFs, Word documents, photos or POS data for automatic parsing of menu content. · shifttrained.com, 15 Oct 2026
- AI question creation
- AI parses menus to generate questions, and managers can edit, rewrite, or delete the questions. · shifttrained.com, 7 Oct 2026
- AI study guides
- The system creates personalized study material from questions an employee answered incorrectly. · shifttrained.com, 15 Oct 2026
- Allergen handling
- ShiftTrained says it does not invent allergen or dietary facts and can build quizzes from an uploaded allergen sheet. · shifttrained.com, 15 Oct 2026
- API access
- Custom API access is offered only on Enterprise plans; no public self-service API or SDK documentation is listed. · shifttrained.com, 15 Oct 2026
- Company legal entity
- The legal entity is ShiftTrained, Inc., with a listed address at 980 N Michigan Ave, Chicago, Illinois. · shifttrained.com, 15 Oct 2026
- Compliance
- ShiftTrained says it is not yet SOC 2 certified, while its listed infrastructure providers are SOC 2 audited; it says payments are handled by Stripe and card numbers do not reach its servers. · shifttrained.com, 7 Oct 2026
- Compliance limitation
- ShiftTrained says its own service is not yet SOC 2 certified, although several infrastructure providers are SOC 2 audited. · shifttrained.com, 15 Oct 2026
- Dashboard analytics
- Managers can review employee scores, question-level misses, category results and score trends. · shifttrained.com, 15 Oct 2026
- Data controls
- The security page says account holders can export their data and permanently delete their account through self-serve controls. · shifttrained.com, 7 Oct 2026
- Data rights
- Customers can export data from settings and permanently delete accounts; deleted-account data is stated to be removed within 24 hours after confirmation. · shifttrained.com, 15 Oct 2026
- Document training
- Handbooks, procedures, steps of service, recipe cards and brand lists can also be converted into quizzes. · shifttrained.com, 15 Oct 2026
- Founded
- Founders.io lists ShiftTrained as founded in 2026 by Terry Psaltakis. · founders.io, 15 Oct 2026
- Founder and headquarters
- Terry Psaltakis is identified as founder, and the company says it is based in Chicago. · shifttrained.com, 15 Oct 2026
- Gamification
- Leaderboards, badges and progress tracking are included to encourage repeat practice. · shifttrained.com, 15 Oct 2026
- Headquarters
- Chicago, Illinois, United States · shifttrained.com, 28 Sept 2026
- HRIS connectivity
- Direct HRIS integrations are described as roadmap work, with CSV export offered as the current bridge. · shifttrained.com, 15 Oct 2026
- Integrations
- Native menu synchronization is available for Toast and Square POS systems. · shifttrained.com, 15 Oct 2026
- International messaging
- WhatsApp delivery is available for teams outside the United States and Canada, while SMS and email are also supported. · shifttrained.com, 15 Oct 2026
- Launch date
- ShiftTrained announced its public launch on April 7, 2026, with a no-card free trial. · shifttrained.com, 15 Oct 2026
- Licence
- The terms grant ShiftTrained a service-processing licence to customer content and prohibit reverse engineering, indicating a proprietary hosted service rather than published open-source software. · shifttrained.com, 15 Oct 2026
- Limit: location scope
- Basic, Pro and Max are described as single-location tiers; multi-location operation requires Enterprise pricing. · shifttrained.com, 15 Oct 2026
- Limit: no native apps
- ShiftTrained explicitly says it has no App Store or Google Play application and runs in mobile browsers instead. · shifttrained.com, 15 Oct 2026