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Serviceware Performance

by Serviceware Performance

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Facts from Serviceware Performance's own pages

Audience
The product page describes Serviceware Performance as built for controllers and presents it for finance and controlling teams. · serviceware-se.com, 30 Sept 2026
Budgeting
Yes · serviceware-se.com, 22 Sept 2026
Company history
Serviceware says its founders established PM Computer Services in 1998, the foundation of the company that became Serviceware SE. · serviceware-se.com, 29 Sept 2026
Data location
The platform FAQ says it is hosted in secure data centers in Germany and the EU. · serviceware-se.com, 30 Sept 2026
Deployment and licensing
The platform FAQ says licensing is modular and user- or function-based, with SaaS subscriptions or on-premises licenses. · serviceware-se.com, 30 Sept 2026
Financial consolidation
Yes · serviceware-se.com, 22 Sept 2026
Forecasting
Yes · serviceware-se.com, 22 Sept 2026
Founded
1998 · serviceware-se.com, 28 Sept 2026
Headquarters
Serviceware lists its headquarters in Idstein, Germany. · serviceware-se.com, 29 Sept 2026
Integrations
The product page says it connects to ERP and BI systems to support data flow across finance, HR, and operations. · serviceware-se.com, 30 Sept 2026
Intended users
Serviceware Performance is built for controllers, and the page says no data science expertise is needed to use it. · serviceware-se.com, 29 Sept 2026
Maintenance
SaaS updates are automatic, while on-premises customers receive regular release packages. · serviceware-se.com, 29 Sept 2026
Notable limit
The Performance FAQ says users do not need data science expertise; Performance AI runs in the background once adjusted. · serviceware-se.com, 30 Sept 2026
Planning
It supports rolling forecasts and driver-based plans. · serviceware-se.com, 30 Sept 2026
Platform integrations
The Serviceware platform describes connections to finance and ERP systems, HR, CRM, knowledge management, and collaboration tools including Microsoft Teams, Slack, and Outlook. · serviceware-se.com, 30 Sept 2026
Predictive AI
Predictive algorithms recognize trends and patterns to reduce manual rework and improve planning accuracy. · serviceware-se.com, 30 Sept 2026
Purpose
Serviceware Performance brings planning, forecasting, reporting, analysis, and scenario modelling together on one platform for finance and controlling teams. · serviceware-se.com, 30 Sept 2026
Reporting and analysis
It provides real-time financial insights and lets users examine variances, trends, and what-if scenarios. · serviceware-se.com, 30 Sept 2026
Scenario modeling
Yes · serviceware-se.com, 22 Sept 2026
Security
The platform describes role-based permissions, audit trails, EU hosting and processing, and AI model governance. · serviceware-se.com, 30 Sept 2026
Security controls
The governance page says policies are centrally enforced and access to data, systems, and services is traceable and audit-ready. · serviceware-se.com, 29 Sept 2026
Support
The platform FAQ describes multi-tier support, 24/7 ticketing, German and English assistance, and access to a customer portal and knowledge base. · serviceware-se.com, 30 Sept 2026
Trial
The platform FAQ says users can book a demo or start a trial, but does not specify trial length. · serviceware-se.com, 30 Sept 2026
Variance analysis
Yes · serviceware-se.com, 22 Sept 2026

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