No. 23 of 31 ·Fire Protection Software

Serfy

Name: Serfy
Price: 25 EUR

Web · Android · iPhone · API · paid plans from €25/mo

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Freedom report

Two barsScore 4.9

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

Serfy is ranked #23 of 31 in fire protection software on Freedom251. It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at €25/mo.

Serfy plans and pricing

All plans

Professional €25/mo Flexible monthly billing; the page also says customers can pay monthly or annually. Up to 25 users · task and work order management · iOS and Android app access · client portal and requests · custom templates and checklists · reports and analytics · priority support serfy.io · 7 Oct 2026

Enterprise Not published Unlimited users and teams · all Professional features · REST API and webhook integrations · dedicated account manager · custom integrations and SLA serfy.io · 7 Oct 2026

Compared on fire protection software

Free plan: No
Technician mobile app: Yes
Compliance records: Yes

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The record

Purpose: Serfy is a field service management platform for commercial service teams, covering workflows from quotes through dispatch and billing.
Work orders: The platform manages work orders from request and scheduling through inspection, approval, and client sign-off.
Dispatch: Its assignment engine ranks technicians using skills, certifications, GPS proximity, workload, and van parts inventory.
Offline mobile: Serfy offers native iOS and Android apps with offline functionality and automatic synchronization when connectivity returns.
Assets and maintenance: Asset tools include site and equipment hierarchies, recurring preventive maintenance schedules, reliability analytics, and warranty tracking.
Client and contractor access: A self-service portal lets clients submit requests, track technician arrival, view service histories, and approve quotes; subcontractors receive controlled task access.
Billing and payments: Serfy can generate invoices from completed work orders and supports card or ACH payments through Stripe.
Integrations: The maker lists two-way synchronization with QuickBooks Online, NetSuite, and Sage Intacct, plus OpenAPI REST endpoints and outgoing webhooks.
Automation and AI: Features include event-driven no-code workflows, an AI operations copilot, and OCR that converts incoming emails and PDF request forms into work orders.
Security: The maker describes SAML 2.0 single sign-on, TOTP two-factor authentication, role-based access control, and an immutable compliance audit trail.
Uptime: The features page states a 99.9% uptime SLA with enterprise-grade data isolation.
Compliance: The homepage states that Serfy is ISO 27001 certified.
Support: The Professional plan includes priority support, and the pricing page says Serfy will respond to demo inquiries within 24 hours.
Intended users: The maker describes Serfy as serving specialist service contractors and enterprise facility management organizations, including commercial property, HVAC, electrical, plumbing, and refrigeration teams.
Price from: €25/mo

Where it ranks on Freedom251

Best Fire Protection Software in 2026#23 of 31
Best Elevator Service Software in 2026#20 of 23

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Sources

serfy.io· checked 7 Oct 2026
serfy.io/features· checked 7 Oct 2026
serfy.io/pricing· checked 7 Oct 2026