Freedom251 › Usability Testing Software
Senso
What Senso is
Senso is a UX and customer-experience research platform for studying websites, digital products, landing pages, visuals, and prototypes. It supports moderated and unmoderated usability sessions, advanced surveys, and diary research. Researchers can test websites, mobile and desktop apps, mockups, and Figma, Axure, or InVision prototypes. Survey formats include five-second, first-click, and pairwise-comparison tests. Results can be exported to Word, Excel, or CSV, while automatic voice-to-text conversion is listed as beta. Analysis includes SUM and SuperQ usability indexes, plus beta webcam emotion tracking and device-camera eye tracking. Senso works in 13 languages and connects with company systems through an API, such as SAP. Customers may recruit their own participants or use a worldwide pool of 20 million people. It is available on the web or customer servers, with pricing by request, a free trial or demonstration, and a free first five-second test.
Who it suits
Senso is aimed at product and customer-experience managers, marketers, UX researchers, designers, development teams, executives, digital managers, and HR managers. It suits organizations needing moderated or unmoderated studies across products and prototypes.
What it does well
- Moderated and unmoderated usability testing
- Supports websites, apps, mockups, and prototypes
- Exports to Word, Excel, and CSV
- Works in 13 languages
- Customer-server deployment is available
What to know first
- Pricing requires contacting Senso
- Several analysis tools are beta features
- Start plan lacks dedicated support
- No free plan
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Start | Contact Senso for a quote · 5 users · 6 UX tests/year · 10 surveys/year · Cloud storage | On request |
| Corporate | Contact Senso for a quote · 25 users · Unlimited UX tests and surveys · Your own servers | On request |
| Standard | Contact Senso for a quote · 15 users · Unlimited UX tests and surveys · Cloud storage | On request |
As sensostudy.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Senso offers a broad research toolkit spanning usability sessions, surveys, diary studies, and prototype testing. Its quoted pricing, beta analysis features, and deployment choices should be considered when planning research operations.
Facts from Senso's own pages
- Analysis features
- Senso lists SUM and SuperQ usability index calculations, participant webcam emotion tracking in beta, and device-camera eye tracking in beta. · sensostudy.com, 11 Oct 2026
- Deployment
- The Corporate plan stores data on the customer's own servers, and the platform page says Senso can be installed on a customer's own server. · sensostudy.com, 11 Oct 2026
- Headquarters
- Philadelphia, United States · sensostudy.com, 28 Sept 2026
- Integration
- Senso says it integrates with company systems through an API, giving SAP as an example. · sensostudy.com, 11 Oct 2026
- Intended users
- Senso describes the platform for product and customer experience managers, digital managers, marketers, UX researchers, development teams, executives, designers, and HR managers. · sensostudy.com, 11 Oct 2026
- Languages
- The platform works in 13 languages. · sensostudy.com, 11 Oct 2026
- Maker background
- Senso says its clients have run 10,000 usability tests and detected more than 50,000 serious UX-related issues, and that it has trained over 500 professionals. · sensostudy.com, 11 Oct 2026
- Participant recruitment
- Customers can recruit their own participants without a stated participant limit or use a pool of 20 million people worldwide. · sensostudy.com, 11 Oct 2026
- Purpose
- Senso is a UX and CX research platform for studying user experience, digital products, landing pages, and visuals. · sensostudy.com, 11 Oct 2026
- Research outputs
- The platform supports exports in Word, Excel, and CSV formats and automatic voice-to-text conversion in beta. · sensostudy.com, 11 Oct 2026
- Support
- The plans include usability training and consulting hours; Standard and Corporate include dedicated support, while Start does not. · sensostudy.com, 11 Oct 2026
- Survey tools
- Survey tools include five-second tests, first-click tests, and pairwise comparison. · sensostudy.com, 11 Oct 2026
- Testing methods
- The platform offers unmoderated and moderated usability testing, advanced surveys, and diary research. · sensostudy.com, 11 Oct 2026
- Test targets
- Senso says researchers can test websites, mobile and desktop apps, mockups, and Figma, Axure, and InVision prototypes. · sensostudy.com, 11 Oct 2026
- Trial
- Senso says the first five-second test is free and offers a free trial or demonstration. · sensostudy.com, 11 Oct 2026
Where Senso stands on Freedom251
- Usability Testing Software#39 of 52