Scrubix

Overview

Scrubix connects recurring jobs with customer records, quotes, invoices, reminders, staff tracking and messaging. That makes it a practical fit for service businesses that need to coordinate office administration and field work in one system, rather than relying on separate tools for each. The free core app includes unlimited customers and team users, which lowers the barrier for a growing crew.

The breadth is appealing, but the value depends on how a business communicates: email sending is free, while SMS is charged as texts are sent. Several potentially useful tools—including a customer portal, bulk campaigns, advanced analytics and custom automation—are planned rather than included as current capabilities.

Key features

Jobs, routes and staff

Assigned round jobs, job maps with route-order controls, route optimisation and a completion pipeline cover the operational arc from planning visits to recording their completion. These tools suit businesses with repeated stops across a service area. A live staff-location map and recent location history add visibility for managers coordinating field crews, while free app access avoids a per-user app charge.

Quotes, invoices and payments

Scrubix can create and send quote and invoice PDFs, with branding, email templates, overdue workflows and reminders. Stripe Direct Debit account connection, single or bulk mandate invitations, invoice payment links and webhook payment-status updates connect billing with collection. Apple Pay, Google Pay, Visa, Mastercard, Klarna and Clearpay are supported, with the latter two available at eligible checkouts. This is a substantial finance workflow for a repeat-service app, though businesses wanting automated accounting beyond the listed bank and review tools should weigh that against their requirements.

Messaging, finance and controls

Email threads, SMS history, inbox workflows, templates, reminders and attachments keep customer communication alongside job records. Bank CSV import and export, transaction import, reconciliation, a review workspace and an accounting summary panel support routine finance administration. Biometric locks, two-step authentication and role-based access controls provide security options; contact preferences and opt-outs help teams respect customer messaging choices.

Pricing

The Scrubix App plan is free, with core app features, unlimited customers and team users included. It is the clearest starting point for a business that wants to adopt job and customer management without a recurring app subscription. SMS credits cost £3.55 per once, charged as texts are sent; email sending is free. An optional dedicated SMS number for customer texts and inbound replies costs £9.99 per month.

There is no paid tier with a broader feature bundle in the stated plans: the main costs are usage-based texts and the optional number. That keeps the core accessible, but teams relying heavily on SMS should budget for variable sending costs, and those needing a dedicated reply channel should include the monthly number fee.

Platforms

Scrubix is available on Android, iOS and the web. The mobile field app and crew-management features suit teams working away from a desk, while the web option supports office-side administration.

Who it's for

Scrubix targets window cleaners, gardeners, domestic and commercial cleaners, gutter cleaners, pressure-washing teams, carpet cleaners, pest-control businesses, mobile valeters and other repeat-service operators. It is a stronger fit for teams that need recurring jobs, route planning, staff visibility and customer payment workflows than for businesses seeking a customer self-service portal, advanced analytics or custom automation today.

Pros and cons

Pros

• Free core app with unlimited customers and team users: teams can coordinate without an app subscription charge.
• Jobs, routes and staff visibility in one workflow: route optimisation, completion tracking and location history are relevant to crews making repeat visits.
• Broad billing and collection tools: quotes, invoices, reminders, Direct Debit and payment links cover more than basic job scheduling.

Cons

• SMS is an extra cost: credits are charged as texts are sent, and a dedicated number adds £9.99 per month.
• Some advanced capabilities are still planned: businesses needing customer self-service, analytics dashboards or custom automation cannot rely on those tools as current features.

Alternatives

Fieseros is worth considering for businesses comfortable with a finite free allowance: its free plan includes 100 lifetime jobs, leads and customers, quotes, estimates, a basic calendar, invoices and payments, and before-and-after photos. Work Planner offers a more explicit entry limit—20 jobs, one user and one business free—and a £15.00 GBP per month Essential plan with unlimited jobs, which may suit readers comparing a capped starter plan with a defined paid upgrade. Squeegee is another freemium option for readers comparing field-service software; Blueworks CRM is an alternative built by a company for its own window-cleaning crews. SquadwareOne, NSuite Solo, WorkBee and Aworka are also options to compare. For a category-wide shortlist, see Window Cleaning Software.

Verdict

Scrubix is a strong choice for repeat-service businesses that want jobs, routes, customer communication and payment collection in one free core app, with team users included. Its main reason to choose another product is a need for customer self-service, advanced analytics or custom automation now; its main ongoing cost to plan around is SMS use and, if needed, a dedicated number.