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Sapo

by Sapo

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Sapo's own site

What Sapo is

Sapo is hosted omnichannel sales-management software for retailers, business households, and companies. It centrally manages products, inventory, orders, customers, and sales reports, and lets users create orders while offline before synchronizing when internet access returns. Sales can run through websites, marketplaces, social channels, and stores. Listed connections include Shopee, TikTokShop, Lazada, Tiki, Facebook, Zalo, Instagram, TikTok for Business, and several payment services. Pro adds multichannel chat and AI-assisted order closing; Sapo also lists automated product descriptions and chatbots. The platform supports web, iOS, Android, and API access and includes an app marketplace. Advanced includes a basic Open API and integration support for invoice and accounting systems. Sapo says it holds ISO 9001:2015 and ISO 27001:2022 certifications. Plans start at 170,000 VND a month, with a 7-day trial and no free plan.

Who it suits

Sapo suits retailers and businesses managing multiple sales channels, including small shops, chains, and larger enterprises. Its mobile apps and offline selling also fit teams working away from a constant connection.

What it does well

  • Centralizes products, orders, and inventory
  • Supports offline order creation
  • Connects marketplaces and social channels
  • Offers iOS and Android apps
  • Includes an app marketplace

What to know first

  • No free plan
  • Plans are billed monthly
  • Some AI features are plan-dependent

Plans

PlanBilled and limitsPrice
Start Upbilled monthly · Retail selling and payment · Product, inventory, order, and customer management · Basic reports · One sales channel170,000 VND a month
Web Standardbilled monthly · 1 website · 5 employees · 5 GB storage · Unlimited products499,000 VND a month
StartUp170.000đ/tháng · 1 sales channel · 3 employees · up to 10,000 orders/month170,000 VND a month
PRO249.000đ/tháng · 1 store · 5 marketplace stores · 5 social pages · unlimited employees · up to 10,000 orders/month249,000 VND a month
OMNI449.000đ/tháng · 2 stores · 10 marketplace stores · 10 social pages · unlimited employees · up to 20,000 orders/month449,000 VND a month
ADVANCED600.000đ/tháng · 2 stores · 15 marketplace stores · 15 social pages · 1 website · unlimited employees · up to 20,000 orders/month600,000 VND a month
GROWTH999.000đ/tháng · 5 stores · 15 marketplace stores · 15 social pages · 1 website · unlimited employees · up to 40,000 orders/month999,000 VND a month
ENTERPRISETheo nhu cầu · Scale without limit · customizable for enterprise model · deep integrationsOn request

As sapo.vn lists them, read 20 Sept 2026. The maker's own page has the final word.

Verdict

Sapo covers centralized retail operations across web, stores, marketplaces, and social channels. Its many plans and integrations support different business sizes, but users must choose a paid plan after the 7-day trial.

Facts from Sapo's own pages

AI features
The Pro plan adds multichannel chat and AI-assisted order closing, and the site also lists AI tools such as automated product descriptions and chatbots. · sapo.vn, 12 Oct 2026
API
The Advanced plan includes a basic Open API and support for integration with other invoice and accounting systems. · sapo.vn, 12 Oct 2026
App marketplace
Yes · sapo.vn, 20 Sept 2026
Audience
Sapo describes its solutions as serving business households and companies, with plans for small shops, omnichannel sellers, chains, and large enterprises. · sapo.vn, 12 Oct 2026
Company
Sapo identifies its maker as Sapo Technology JSC and gives its headquarters as the 6th floor, Ladeco Building, 266 Doi Can, Hanoi, Vietnam. · sapo.vn, 12 Oct 2026
Founded
2008 · sapo.vn, 28 Sept 2026
Free plan
No · sapo.vn, 20 Sept 2026
Headquarters
Hanoi, Vietnam · sapo.vn, 28 Sept 2026
Hosting model
hosted · sapo.vn, 20 Sept 2026
Inventory and orders
The software manages products, inventory, orders, customers, and sales reporting centrally. · sapo.vn, 12 Oct 2026
Marketplace integrations
The pricing page lists Shopee, TikTokShop, Lazada, and Tiki as supported marketplaces. · sapo.vn, 12 Oct 2026
Mobile apps
Sapo says its sales management app is available for iOS and Android. · sapo.vn, 12 Oct 2026
Offline sales
Users can create orders and sell while offline, with automatic synchronization when internet access returns. · sapo.vn, 12 Oct 2026
Payments
Listed payment integrations include VNPay, VietQR, VPBankPOS, ZaloPay, Ecopay, VNPT Epay, and KBank. · sapo.vn, 12 Oct 2026
Product
Sapo is an omnichannel sales management platform for retailers and businesses. · sapo.vn, 12 Oct 2026
Sales channels
It brings together sales from physical stores, marketplaces, social media, and websites. · sapo.vn, 12 Oct 2026
Security certifications
Sapo says it holds international ISO 9001:2015 and ISO 27001:2022 certifications. · sapo.vn, 12 Oct 2026
Social integrations
The pricing page lists Facebook, Zalo, Zalo OA, Instagram, and TikTok for Business as social sales channels. · sapo.vn, 12 Oct 2026
Support
Sapo offers setup and usage guidance and lists customer support by hotline at 1900 6750. · sapo.vn, 12 Oct 2026

Where Sapo stands on Freedom251

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