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Sapo
by Sapo

What Sapo is
Sapo is hosted omnichannel sales-management software for retailers, business households, and companies. It centrally manages products, inventory, orders, customers, and sales reports, and lets users create orders while offline before synchronizing when internet access returns. Sales can run through websites, marketplaces, social channels, and stores. Listed connections include Shopee, TikTokShop, Lazada, Tiki, Facebook, Zalo, Instagram, TikTok for Business, and several payment services. Pro adds multichannel chat and AI-assisted order closing; Sapo also lists automated product descriptions and chatbots. The platform supports web, iOS, Android, and API access and includes an app marketplace. Advanced includes a basic Open API and integration support for invoice and accounting systems. Sapo says it holds ISO 9001:2015 and ISO 27001:2022 certifications. Plans start at 170,000 VND a month, with a 7-day trial and no free plan.
Who it suits
Sapo suits retailers and businesses managing multiple sales channels, including small shops, chains, and larger enterprises. Its mobile apps and offline selling also fit teams working away from a constant connection.
What it does well
- Centralizes products, orders, and inventory
- Supports offline order creation
- Connects marketplaces and social channels
- Offers iOS and Android apps
- Includes an app marketplace
What to know first
- No free plan
- Plans are billed monthly
- Some AI features are plan-dependent
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Start Up | billed monthly · Retail selling and payment · Product, inventory, order, and customer management · Basic reports · One sales channel | 170,000 VND a month |
| Web Standard | billed monthly · 1 website · 5 employees · 5 GB storage · Unlimited products | 499,000 VND a month |
| StartUp | 170.000đ/tháng · 1 sales channel · 3 employees · up to 10,000 orders/month | 170,000 VND a month |
| PRO | 249.000đ/tháng · 1 store · 5 marketplace stores · 5 social pages · unlimited employees · up to 10,000 orders/month | 249,000 VND a month |
| OMNI | 449.000đ/tháng · 2 stores · 10 marketplace stores · 10 social pages · unlimited employees · up to 20,000 orders/month | 449,000 VND a month |
| ADVANCED | 600.000đ/tháng · 2 stores · 15 marketplace stores · 15 social pages · 1 website · unlimited employees · up to 20,000 orders/month | 600,000 VND a month |
| GROWTH | 999.000đ/tháng · 5 stores · 15 marketplace stores · 15 social pages · 1 website · unlimited employees · up to 40,000 orders/month | 999,000 VND a month |
| ENTERPRISE | Theo nhu cầu · Scale without limit · customizable for enterprise model · deep integrations | On request |
As sapo.vn lists them, read 20 Sept 2026. The maker's own page has the final word.
Verdict
Sapo covers centralized retail operations across web, stores, marketplaces, and social channels. Its many plans and integrations support different business sizes, but users must choose a paid plan after the 7-day trial.
Facts from Sapo's own pages
- AI features
- The Pro plan adds multichannel chat and AI-assisted order closing, and the site also lists AI tools such as automated product descriptions and chatbots. · sapo.vn, 12 Oct 2026
- API
- The Advanced plan includes a basic Open API and support for integration with other invoice and accounting systems. · sapo.vn, 12 Oct 2026
- App marketplace
- Yes · sapo.vn, 20 Sept 2026
- Audience
- Sapo describes its solutions as serving business households and companies, with plans for small shops, omnichannel sellers, chains, and large enterprises. · sapo.vn, 12 Oct 2026
- Company
- Sapo identifies its maker as Sapo Technology JSC and gives its headquarters as the 6th floor, Ladeco Building, 266 Doi Can, Hanoi, Vietnam. · sapo.vn, 12 Oct 2026
- Founded
- 2008 · sapo.vn, 28 Sept 2026
- Free plan
- No · sapo.vn, 20 Sept 2026
- Headquarters
- Hanoi, Vietnam · sapo.vn, 28 Sept 2026
- Hosting model
- hosted · sapo.vn, 20 Sept 2026
- Inventory and orders
- The software manages products, inventory, orders, customers, and sales reporting centrally. · sapo.vn, 12 Oct 2026
- Marketplace integrations
- The pricing page lists Shopee, TikTokShop, Lazada, and Tiki as supported marketplaces. · sapo.vn, 12 Oct 2026
- Mobile apps
- Sapo says its sales management app is available for iOS and Android. · sapo.vn, 12 Oct 2026
- Offline sales
- Users can create orders and sell while offline, with automatic synchronization when internet access returns. · sapo.vn, 12 Oct 2026
- Payments
- Listed payment integrations include VNPay, VietQR, VPBankPOS, ZaloPay, Ecopay, VNPT Epay, and KBank. · sapo.vn, 12 Oct 2026
- Product
- Sapo is an omnichannel sales management platform for retailers and businesses. · sapo.vn, 12 Oct 2026
- Sales channels
- It brings together sales from physical stores, marketplaces, social media, and websites. · sapo.vn, 12 Oct 2026
- Security certifications
- Sapo says it holds international ISO 9001:2015 and ISO 27001:2022 certifications. · sapo.vn, 12 Oct 2026
- Social integrations
- The pricing page lists Facebook, Zalo, Zalo OA, Instagram, and TikTok for Business as social sales channels. · sapo.vn, 12 Oct 2026
- Support
- Sapo offers setup and usage guidance and lists customer support by hotline at 1900 6750. · sapo.vn, 12 Oct 2026
Where Sapo stands on Freedom251
- Ecommerce platforms#118 of 280