Freedom251 › Ecommerce platforms
EKM
by EKM
What EKM is
EKM is a hosted ecommerce platform for businesses selling through multiple channels. It runs on the web and Android, and supports abandoned cart recovery and the sale of digital products. An app marketplace provides a way to extend the platform. EKM is the maker; the company was founded in 2002 and is headquartered in Preston, Lancashire, UK. The service has a paid pricing model and offers a 14-day trial, with no free plan. Transaction fees vary. Businesses weighing EKM can consider its multichannel sales support, cart recovery, digital product capabilities, and app marketplace alongside those variable fees. The service is hosted rather than self-hosted, so businesses use the hosted offering through its listed web and Android platforms. The 14-day trial offers a time-limited way to try the paid platform before deciding whether it fits a business's sales setup.
Who it suits
EKM suits businesses that want a hosted ecommerce service for multichannel selling, with abandoned cart recovery and digital product sales. It may fit sellers who want access to an app marketplace and can assess a paid platform during a 14-day trial.
What it does well
- Hosted ecommerce service supports multichannel sales.
- Abandoned cart recovery is available.
- Digital products can be sold.
- An app marketplace is available.
- A 14-day trial is offered.
What to know first
- There is no free plan.
- Transaction fees vary.
- The trial lasts 14 days.
Limits
The EKM plan is associated with £300k annual sales. The 14-day trial is time-limited, and no free plan is offered.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| EKM | £300k annual sales | On request |
| Evolve | £327 + VAT per month · up to £300k annual sales · unlimited products · unlimited bandwidth · no added payment fees · no contract | £327 a month |
As ekm.com lists them, read 20 Sept 2026. The maker's own page has the final word.
Getting started
- Visit https://www.ekm.com/.
- Start the 14-day trial of the paid service.
- Use the hosted platform through the web or Android.
Verdict
Consider EKM if your business wants hosted multichannel ecommerce with cart recovery and digital product sales. Look elsewhere if you need a free plan or need transaction fees and plan pricing established before evaluating the service.
Questions
Is EKM free?
No. EKM uses a paid pricing model and does not have a free plan.
Does EKM offer a trial?
Yes. It offers a 14-day trial.
What platforms can I use for EKM?
The listed platforms are web and Android.
Does EKM charge transaction fees?
Transaction fees vary.
Who makes EKM, and where is the company based?
EKM is the maker. It was founded in 2002 and is headquartered in Preston, Lancashire, UK.
Facts from EKM's own pages
- Abandoned cart recovery
- Yes · ekm.com, 20 Sept 2026
- AI content creation
- Its AI assistant can generate product and category descriptions. · ekm.com, 21 Oct 2026
- Android app data disclosure
- Google Play says the app may share web-browsing data, may collect audio or device IDs, reports that data is not encrypted and cannot be deleted, and was updated on 13 October 2025. · play.google.com, 21 Oct 2026
- API authentication
- The Partner API uses OAuth2/OpenID authorization-code flow with bearer JWT access tokens. · api.ekm.net, 21 Oct 2026
- API availability
- The API feature is available on Evolve and Pro tiers and lets merchants create API keys for third-party or custom applications. · support.ekm.com, 21 Oct 2026
- API limits
- Access tokens last one hour; refresh tokens are single-use and expire after 15 days from their latest use. · support.ekm.com, 21 Oct 2026
- API scope
- Public API documentation covers shop identity, profiles, customers, guests and order read/write scopes and provides OpenAPI/Swagger representations. · api.ekm.net, 21 Oct 2026
- App marketplace
- Yes · ekm.com, 20 Sept 2026
- Bulk catalog tools
- Merchants can upload products in bulk and edit catalog data with bulk tools. · ekm.com, 21 Oct 2026
- Company size
- LinkedIn lists EKM as a privately held software-development company with 51–200 employees and headquarters in Preston. · uk.linkedin.com, 21 Oct 2026
- Digital products
- Yes · ekm.com, 20 Sept 2026
- Documentation
- The maker provides a support centre, written guides, video guides, blog material and a customer community forum. · ekm.com, 21 Oct 2026
- Founded
- 2002 · ekm.com, 28 Sept 2026
- Founded and headquarters
- EKM says it was founded in 2002 and is based in Preston, Lancashire. · ekm.com, 21 Oct 2026
- Free plan
- No · ekm.com, 20 Sept 2026
- Headquarters
- Preston, Lancashire, UK · ekm.com, 28 Sept 2026
- Hosting
- EKM states that it runs shops on its own secure servers, monitors them continuously, provides unlimited bandwidth and guarantees 99.9% uptime. · ekm.com, 21 Oct 2026
- Hosting model
- hosted · ekm.com, 20 Sept 2026
- Integrations
- The feature catalogue lists integrations including Xero, QuickBooks, Zapier, Printify, Linnworks, ChannelGrabber, EPOS Now, ShipStation, Royal Mail Click & Drop and Zynk. · support.ekm.com, 21 Oct 2026
- iOS requirements
- The iPhone app requires iOS 13.4 or later and is 25.4 MB. · apps.apple.com, 21 Oct 2026
- Legal entity
- The privacy policy identifies the provider as EKM Systems Ltd, registered in England and Wales under company number 4774091. · ekm.com, 21 Oct 2026
- Limit: growth and customization
- A Capterra reviewer says the platform became restrictive as the business grew, especially for layout/design and inventory management. · capterra.com, 21 Oct 2026
- Limit: missing ecommerce features
- Another Capterra reviewer reports missing features, a basic shopping cart and weak SEO capabilities. · capterra.com, 21 Oct 2026
- Limit: outages and payment failures
- Capterra reviews describe recurring seasonal outages and an incident where card payments stopped working without the merchant noticing. · capterra.com, 21 Oct 2026
Where EKM stands on Freedom251
- Ecommerce platforms#120 of 280
- No-Code E-Commerce Platforms#15 of 26