Freedom251 › Spa Management Software
SalonAssist AI
What SalonAssist AI is
SalonAssist AI is web-based salon software combining bookings, CRM, billing, offers, analytics, and an optional 24/7 AI voice receptionist. The voice agent answers calls, checks live availability, books, reschedules, cancels, and handles service or pricing questions through the salon calendar. Desk, website, and voice bookings share one schedule and receive source tags. Customer records can track visit history, spending, payment mode, no-shows, memberships, packages, and loyalty balance. Billing supports checkout, invoices, coupons, memberships, packages, and loyalty. WhatsApp Marketing works with CRM or CSV lists, English, Gujarati, and Hindi templates, scheduling, delivery logs, Meta approval, and opt-outs. Website bookings require WhatsApp OTP verification. The product includes therapist scheduling, online booking, membership billing, and package management, but not treatment room scheduling. Plans are paid, with pricing from $129/mo and a 15-day trial; no free plan is listed.
Who it suits
It suits solo salons, multi-chair teams, and multi-branch networks in India and internationally. It is relevant to businesses needing booking, therapist scheduling, CRM, billing, memberships, packages, or optional voice reception.
What it does well
- Online, desk, and voice bookings share one schedule
- AI receptionist handles booking calls
- CRM tracks visits, spending, and loyalty
- WhatsApp marketing supports three languages
- Membership and package management included
What to know first
- No free plan
- Treatment room scheduling is unavailable
- Plans include one-time setup fees
- WhatsApp add-on costs ₹1,499/month in India
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| STARTER (Solo Pro) | $199/month; One-time setup: $999 · 500 Minutes Included · $0.40 / Extra Minute · single-service phone bookings · single stylist routing | $199 a month |
| GROWTH (Multi-Chair) | $499/month; One-time setup: $1,999 · 1,500 Minutes Included · $0.35 / Extra Minute · multi-service phone bookings · preferred staff routing per service | $499 a month |
| ENTERPRISE (Elite) | $999/month; One-time setup: $3,999 · 3,500 Minutes Included · $0.30 / Extra Minute · multi-branch hub and voice routing · POS & CRM multi-branch sync | $999 a month |
As salonassistai.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Verdict
SalonAssist AI brings salon scheduling, customer records, billing, marketing, and optional voice reception into one web platform. Its paid plans and missing treatment-room scheduling are important considerations for prospective buyers.
Facts from SalonAssist AI's own pages
- Billing and offers
- The platform supports checkout, invoices, and offers including coupons, memberships, packages, and loyalty. · salonassistai.com, 8 Oct 2026
- Booking channels
- Desk, website, and voice bookings use one schedule, and bookings receive source tags for Manual, Website, or Voice AI. · salonassistai.com, 8 Oct 2026
- Call records
- Call Logs let owners search calls and review duration, outcomes, linked appointments, and chat-style transcripts. · salonassistai.com, 8 Oct 2026
- CRM
- The customer directory tracks visit history, spend, payment mode, no-shows, memberships, packages, and loyalty balance. · salonassistai.com, 8 Oct 2026
- Headquarters
- Ahmedabad, Gujarat, India · salonassistai.com, 28 Sept 2026
- Integrations
- The site describes WhatsApp appointment messaging and marketing, WhatsApp Business connection, and an optional Google Maps link on salon profiles. · salonassistai.com, 8 Oct 2026
- Online booking limit
- Website bookings require WhatsApp OTP verification before the appointment is created. · salonassistai.com, 8 Oct 2026
- Product
- SalonAssist AI combines salon bookings, CRM, billing, offers, analytics, and an optional 24/7 AI voice receptionist in one platform. · salonassistai.com, 8 Oct 2026
- Security and privacy
- The privacy policy says audio and transcriptions are processed to handle bookings and queries, personal data is not sold, and technical and organizational security measures are used. · salonassistai.com, 8 Oct 2026
- Support
- The product includes an in-app owner support portal with tickets, categories, priorities, statuses, and team responses. · salonassistai.com, 8 Oct 2026
- Voice receptionist
- The voice agent answers calls, checks live availability, books, reschedules, cancels, and answers service and pricing questions using the salon calendar. · salonassistai.com, 8 Oct 2026
- WhatsApp add-on price
- In India, WhatsApp Marketing is an optional ₹1,499/month add-on on any management tier. · salonassistai.com, 8 Oct 2026
- WhatsApp marketing
- WhatsApp Marketing supports CRM or CSV-derived lists, English, Gujarati, and Hindi templates, Meta approval, campaign scheduling, delivery logs, and opt-outs. · salonassistai.com, 8 Oct 2026
- Who it serves
- The maker describes the platform for solo salons, multi-chair teams, and multi-branch networks in India and internationally. · salonassistai.com, 8 Oct 2026
Where SalonAssist AI stands on Freedom251
- Spa Management Software#32 of 40