Salon Manager

What Salon Manager is

Salon Manager is a cloud-based system for coordinating salon appointments, bookings, client records, checkout, payments, stock, marketing, consultation forms and reporting. Clients can book online at any time without creating an account, with appointments linked to the salon diary and live availability. Client records can hold contact details, appointment history, preferences, formulas, notes, purchases, loyalty information and communications. Checkout combines services and retail with vouchers, discounts, tips, deposits, loyalty points and card payments. Reports cover bookings, revenue, retail, clients, teams and stock, and can be exported as PDF, Excel or CSV. The system integrates with Clover, Dojo and Stripe; SalonPay is its own payment service. Listed security controls include multifactor authentication, role-based permissions, approved-device controls and encryption, alongside Cyber Essentials certification and annual penetration testing. Packages include unlimited training and support from a UK-based team, with migration help available during setup. Plans start at £29/mo. Online booking is not included in Essentials, and feature availability depends on package, optional services, hardware, payment needs and implementation.

Who it suits

Salon Manager is intended for solo professionals, salons, barbershops, spas, aesthetic clinics, colleges, academies and multi-location groups. It may suit businesses seeking booking, client records and checkout tools together.

Limits

Essentials costs $29 a month and does not include online booking; online booking can be added separately. SMS is charged from 6p each, and listed plans include a £199 + VAT setup fee. Feature availability varies by package, optional services, hardware, payment requirements and implementation.

Getting started

1. Open the Salon Manager website
2. Choose Essentials, Premium, Premium+ or Enterprise
3. Pay the listed setup fee for your selected package
4. Arrange migration help and training with the UK-based support team
5. Use the service on Android, iOS or the web
6. Configure online booking, payments and other package options

Verdict

Salon Manager brings booking, client management, checkout and reporting into a cloud system, with apps for Android and iOS as well as web access. Check package details and setup requirements, since some capabilities and services depend on the selected arrangement.