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Salesforce Archive

What Salesforce Archive is
Salesforce Archive manages large volumes of Salesforce data through scheduled archiving policies, storage analysis, and archived-record search or restoration. Policies can move inactive records, files, and attachments out of active storage, including objects with lookup relationships, and apply configurable retention periods. Storage Analyzer identifies which objects use the most space and visualizes expected reductions from archiving. Users with granted permissions can find archived records and files in Salesforce record context and restore records individually or in bulk. The product supports retention policies, requests to delete personally identifiable information, and freezing records under active litigation. Salesforce Connect can expose archived data as external objects in custom tabs or make it queryable with SOQL. That access requires an Archive license and a Developer, Enterprise, Performance, or Unlimited edition. Salesforce says archiving can help improve query and reporting performance and reduce storage costs. The listed data sources are Salesforce records, files, and attachments. Pricing varies by archiving needs, company size, and industry; the listed starting price is $1/user/mo (annual).
Who it suits
Salesforce Archive suits organizations seeking to manage inactive Salesforce data and its retention. It may be relevant to teams that need to locate and restore archived records or handle records subject to deletion requests or active litigation.
What it does well
- Policies can archive records, files, and attachments.
- Retention periods can be configured and updated.
- Authorized users can restore records individually or in bulk.
- Supports deletion requests and freezing records under litigation.
- Storage Analyzer visualizes expected storage reductions.
What to know first
- Salesforce Connect access requires an Archive license.
- Salesforce Connect access is limited to four listed editions.
- Pricing varies by archiving needs, company size, and industry.
Limits
Salesforce Connect access to Archive data requires a Salesforce Archive license and a Developer, Enterprise, Performance, or Unlimited edition.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Salesforce Archive - Files (1 GB) (OEM & VAR) | $0.55/GB/month · Minimum quantity 100 · 45% discount versus direct list price | $0.55 a month |
| Salesforce Archive - Data (1 GB) (OEM & VAR) | $5.50/GB/month · Minimum quantity 100 · 45% discount versus direct list price | $5.50 a month |
| Salesforce Archive | Contact sales; pricing varies by customer data-archiving needs · Tailored package · data size and industry considered | On request |
As salesforce.com lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Salesforce Archive website.
- Choose a plan or discuss pricing for your data archiving needs.
- Set archiving policies, schedules, and retention periods.
- Use Storage Analyzer to review object storage and expected reductions.
- Grant permissions for users who need to find archived records or files.
Verdict
Salesforce Archive combines scheduled policies, storage analysis, and record retrieval for Salesforce data. Salesforce Connect access has specific license and edition requirements, and pricing varies by customer needs.
Questions
How much does Salesforce Archive cost?
The listed starting price is $1/user/mo (annual). Pricing varies by data archiving needs, company size, and industry.
Is there a free plan?
Yes, a free plan is listed.
Which platform does it support?
Salesforce Archive is listed for web.
What data can it archive?
The listed supported data sources are Salesforce records, files, and attachments. Archiving policies can include objects with lookup relationships.
Can archived records be restored?
Yes. Users with granted permissions can find archived records and files in Salesforce record context, and records can be restored individually or in bulk.
Which Salesforce editions support Salesforce Connect access to Archive data?
Developer, Enterprise, Performance, and Unlimited editions are listed. Access also requires a Salesforce Archive license.
Facts from Salesforce Archive's own pages
- Access and restore
- Users with granted permissions can find archived records and files in Salesforce record context, and records can be restored individually or in bulk. · salesforce.com, 4 Oct 2026
- API access
- Archive Apex provides programmatic searches with filters, wildcard matching, pagination, and up to 1,000 records per page. · help.salesforce.com, 15 Oct 2026
- API limitation
- Archive Apex cannot retrieve files or attachments; those require Archive Search or an Archive component. · help.salesforce.com, 15 Oct 2026
- API limits
- Archive Apex limits requests to 1,000 per minute, 30,000 per hour, and 100,000 per day, returning HTTP 429 when exceeded. · help.salesforce.com, 15 Oct 2026
- Archive policies
- Administrators create policies with object criteria, schedules, retention periods, and lookup-relationship handling. · help.salesforce.com, 15 Oct 2026
- Archive regions
- The native app selects archive regions according to the organization location, and the legacy product is unavailable in South Korea, Indonesia, Brazil, and Middle East instances. · help.salesforce.com, 15 Oct 2026
- Archiving scope
- Custom policies can offload inactive records, files, and attachments, including objects with lookup relationships. · salesforce.com, 4 Oct 2026
- Automation and retention
- Policies can run on a selected schedule and use configurable retention periods that can be updated as needs change. · salesforce.com, 4 Oct 2026
- Company founding
- Gartner's Salesforce vendor profile lists the company as founded in 1999 and headquartered in San Francisco. · gartner.com, 15 Oct 2026
- Company legal name
- Crunchbase identifies the legal entity as Salesforce, Inc., an active public company traded as NYSE:CRM. · crunchbase.com, 15 Oct 2026
- Company profile
- LinkedIn lists Salesforce as a San Francisco software-development public company with more than 10,001 employees. · linkedin.com, 15 Oct 2026
- Compliance
- The product supports retention policies, requests to delete personally identifiable information, and freezing records under active litigation. · salesforce.com, 4 Oct 2026
- Compliance controls
- Salesforce describes encrypted, read-only archives, immutable audit trails, PII deletion support, and GDPR, HIPAA, and CCPA use cases. · help.salesforce.com, 15 Oct 2026
- Documentation depth
- Salesforce Help includes guides for policies, search, indexing, Apex queries and testing, unarchive, exports, imports, legal holds, limitations, and Agent search. · help.salesforce.com, 15 Oct 2026
- Edition requirement
- Salesforce Connect access to Archive data is listed for Developer, Enterprise, Performance, and Unlimited editions and requires a Salesforce Archive license. · help.salesforce.com, 4 Oct 2026
- Encryption
- Shield Platform Encryption supports Salesforce-managed keys, customer BYOK keys, or AWS KMS keys for native Archive data. · help.salesforce.com, 15 Oct 2026
- External export
- Archive can export data and attachments to customer AWS S3 storage, with Salesforce advising full exports of no more than 100,000 records. · help.salesforce.com, 15 Oct 2026
- Founded
- 1999 · salesforce.com, 28 Sept 2026
- Headquarters
- Salesforce lists its worldwide corporate headquarters at Salesforce Tower, 415 Mission Street, San Francisco, California. · salesforce.com, 4 Oct 2026
- Installation model
- The native app requires no managed-package installation, whereas the Own managed package is installed in production or sandbox environments. · help.salesforce.com, 15 Oct 2026
- Intended users
- Salesforce describes data archiving as useful for organizations of any size or industry seeking improved org performance, data quality, and data governance. · salesforce.com, 4 Oct 2026
- Limit: developer discussion
- A Salesforce developer reported native widgets failing to show related records and said the Archive SDK cannot query files or attachments; documentation was considered sparse. · reddit.com, 15 Oct 2026
- Limit: G2 reviewers
- Reviewers repeatedly mention high cost for small organizations, difficult or limited restores, inflexible customization, and a dated feature set. · g2.com, 15 Oct 2026
- Limit: Trustpilot complaints
- Salesforce company reviewers report unreliable access, repeated authentication problems, unresolved support cases, and forced logouts; these complaints are company-wide rather than Archive-specific. · trustpilot.com, 15 Oct 2026
Where Salesforce Archive stands on Freedom251
- Data Archiving Software#23 of 30