Salesdesk CRM
What Salesdesk CRM is
Salesdesk CRM is a browser-based communication, planning, and sales platform from Salesdesk CRM, founded in 2015 and headquartered in Copenhagen, Denmark. Its customer timeline records activity and displays status and progress. Users can customize a sales pipeline, follow performance, and view reports and metrics. Relevant emails are logged automatically to contact timelines, searchable, and tracked for views when sent through the CRM; Salesdesk says this works regardless of where an address is hosted. An order system creates and sends proposals to prospects. Customer, contact, and deal records support unlimited custom fields, while a file manager provides private and shared folders. The API uses SSL and an account-generated key, supports GET, POST, PUT, and DELETE, and exposes companies, contacts, invoices, deals, and users. List requests return up to 1,000 records with pagination beyond that.
Who it suits
Salesdesk CRM suits teams wanting browser-based sales tracking, customer timelines, email logging, proposals, reporting, and flexible records. It also fits users who need API access without a downloadable app.
What it does well
- Customizable sales pipeline
- Automatic searchable email logging
- Unlimited custom fields
- Proposal creation and sending
- Free version available
What to know first
- No downloadable app
- Free version lacks external email integration
- Free version lacks mass email sending
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free version | many CRM tools · no external email-account integration · no mass email sending · unlimited duration | Free |
| Paid version | Minimum one month ahead; billing depends on selected settings · Paid version includes the CRM; no price amount was available on the pricing page | On request |
As salesdesk.net lists them, read 21 Oct 2026. The maker's own page has the final word.
Verdict
Salesdesk CRM covers core customer, pipeline, email, proposal, file, and reporting work in a browser. Confirm the free-version restrictions and paid billing details before adoption.
Facts from Salesdesk CRM's own pages
- Access and apps
- Salesdesk says it is browser-based and responsive across devices, and that it does not offer a downloadable app. · salesdesk.net, 12 Oct 2026
- Activity tracking
- Users can track meetings, calls, emails, checklists and action logs in the timeline. · salesdesk.net, 21 Oct 2026
- API
- The API uses SSL and an account-generated API key, supports GET, POST, PUT and DELETE, and exposes companies, contacts, invoices, deals and users. · salesdesk.net, 12 Oct 2026
- API authentication
- API requests use an account-generated API key over an SSL endpoint at api.salesdesk.net/v1. · salesdesk.net, 21 Oct 2026
- API formats and limits
- API responses support JSON or XML, and list responses are limited to 1,000 records before pagination is added. · salesdesk.net, 21 Oct 2026
- API limit
- API list requests are limited to 1,000 records at a time, with pagination added when a list exceeds that amount. · salesdesk.net, 12 Oct 2026
- API methods
- The API documentation describes POST, GET, PUT and DELETE operations for creating, reading, updating and deleting CRM records. · salesdesk.net, 21 Oct 2026
- API resources
- The public API exposes companies, contacts, invoices, deals and users. · salesdesk.net, 21 Oct 2026
- Business model
- The Company Check classifies Salesdesk as a SaaS and B2B business. · thecompanycheck.com, 21 Oct 2026
- Cloud delivery
- The FAQ defines Salesdesk as an online CRM accessed through a browser rather than locally installed software. · salesdesk.net, 21 Oct 2026
- Company headquarters
- SignalHire lists the headquarters at Sorgenfri Torv 4, Virum, Denmark. · signalhire.com, 21 Oct 2026
- Company size
- SignalHire lists Salesdesk as a software-development company with 1–10 employees. · signalhire.com, 21 Oct 2026
- Customer timeline
- The timeline combines past actions, current activities and planned tasks for each customer, contact and deal. · salesdesk.net, 21 Oct 2026
- Custom fields
- Customers, contacts and deals can have unlimited custom fields that users may show, hide or edit. · salesdesk.net, 21 Oct 2026
- Data ownership
- Terms state that account data remains owned by the customer and can be exported at any time. · salesdesk.net, 21 Oct 2026
- Developer example
- The API page contains a PHP client-class example implemented with cURL. · salesdesk.net, 21 Oct 2026
- The CRM automatically logs relevant emails to contact timelines, makes them searchable, and tracks views of emails sent through the CRM. · salesdesk.net, 12 Oct 2026
- Email compatibility
- The maker says its email logging works regardless of where the mailbox is hosted. · salesdesk.net, 21 Oct 2026
- Email integration
- Relevant inbox messages are automatically logged to contact timelines, and emails sent from the CRM can be tracked for opens. · salesdesk.net, 21 Oct 2026
- File manager
- The built-in file manager stores customer files in private or shared folders, makes uploads searchable and allows email or activity attachments. · salesdesk.net, 21 Oct 2026
- Files
- The built-in file manager supports customer-related files and private and shared folders. · salesdesk.net, 12 Oct 2026
- Founded
- Independent company profiles list Salesdesk as founded in 2015. · signalhire.com, 21 Oct 2026
- Founder
- The Company Check identifies Nikolaj Bundgaard as Salesdesk’s founder. · thecompanycheck.com, 21 Oct 2026
- Free plan
- Yes · salesdesk.net, 19 Sept 2026
Where Salesdesk CRM stands on Freedom251
- CRM Software#64 of 244