rrweb Cloud

Free plan APIExtensionSelf-hostedWeb

What rrweb Cloud is

rrweb Cloud is hosted infrastructure for embedding session recording and replay in a product. Its browser library captures the DOM and user interactions as structured events, while the replay engine reconstructs sessions for playback. The player supports variable speed, skipping inactivity, drag-to-seek, and customization. Cloud manages ingestion, compute, storage, egress, client- and server-side personally identifiable information filtering, and hourly backups. Browser controls can mask, block, or ignore sensitive fields before capture. A typical five-minute recording is listed at about 200 KB, compared with about 1,000 KB for a typical uncompressed recording. The SDK and player carry no rrweb branding, and recordings can use a customer’s domain. Public Cloud includes 30,000 sessions monthly at no cost, then charges $1.60 per 1,000 sessions. Platforms include web, API, extension, and self-hosted options.

Who it suits

rrweb Cloud suits product teams embedding session replay into their own software, especially those needing privacy controls, managed infrastructure, or self-hosted deployment options.

What it does well

Structured DOM and interaction recording
Customizable replay with speed controls
Client- and server-side privacy filtering
Own-domain, unbranded embedding
30,000 sessions monthly included

What to know first

30-day recording retention
Charges $1.60 per 1,000 extra sessions
Public Cloud has a 30,000-session limit

Limits

Public Cloud includes 30,000 sessions per month, then costs $1.60 per 1,000 sessions; volume discounts apply above 1,000,000 monthly sessions. Recordings are retained for 30 days.

Plans

Plan	Billed and limits	Price
Open Source	Free to use and install in your products · Community support	Free
Public Cloud	30,000 sessions/month included; no credit card required · 30,000 sessions/month · then $1.60 per 1,000 sessions · volume discounts above 1,000,000 sessions/month	Free
Platform License	Contact rrweb · Deploy the full stack on your cloud · 80% reduction in bandwidth and storage · enterprise support and SLAs	On request

As rrweb.com lists them, read 9 Oct 2026. The maker's own page has the final word.

Getting started

Open https://rrweb.com/
Choose Public Cloud, Open Source, or contact rrweb for the Platform License
Use the browser library or SDK to capture sessions
Use the Chrome plugin to record test sessions without code
Configure masking, blocking, or ignoring for sensitive fields
Embed the customizable player through your domain

Verdict

rrweb Cloud combines recording, replay, privacy filtering, and managed operational services for embedded session analysis. Its free monthly allowance is defined, while higher usage and the Platform License require paid terms.

Questions

Is rrweb Cloud free?

Public Cloud costs nothing and includes 30,000 sessions monthly. Open Source is free to use and install, with community support.

What happens after 30,000 sessions?

Additional sessions cost $1.60 per 1,000. Volume discounts are available above 1,000,000 sessions per month.

Which platforms are supported?

rrweb Cloud is available through web, API, extension, and self-hosted platforms.

Can sensitive information be filtered?

Yes. Browser controls can mask, block, or ignore sensitive fields before capture, and Cloud also provides server-side filtering.

Does it remove rrweb branding?

The SDK and player carry no rrweb branding, and recordings can flow through the customer’s own domain.

What support comes with the plans?

The Platform License includes enterprise support and SLAs. The open-source edition lists community support.

Facts from rrweb Cloud's own pages

Browser extension: The Cloud onboarding page says users can record test sessions without code using the Chrome plugin. · rrweb.com, 9 Oct 2026
Cloud features: rrweb Cloud manages ingestion, compute, storage, egress, client- and server-side PII filtering, and hourly backups. · rrweb.com, 9 Oct 2026
Company: The terms identify rrweb B.V. as a Netherlands private limited liability company with a registered office in Amsterdam. · rrweb.com, 9 Oct 2026
Embedding: The SDK and player carry no rrweb branding, and recordings can flow through the customer's own domain. · rrweb.com, 9 Oct 2026
Founded: 2018 · rrweb.com, 28 Sept 2026
Headquarters: Amsterdam, Netherlands · rrweb.com, 28 Sept 2026
Integrations: The maker identifies Sentry, PostHog, Datadog, New Relic, Highlight, Mixpanel, Amplitude, and Pendo as products that trust or use rrweb. · rrweb.com, 9 Oct 2026
Limits: The pricing page includes 30,000 sessions per month and charges $1.60 per 1,000 sessions beyond that, with volume discounts above 1,000,000 monthly sessions. · rrweb.com, 9 Oct 2026
Performance: rrweb says a typical five-minute Cloud recording is about 200 KB compared with about 1,000 KB for a typical uncompressed recording. · rrweb.com, 9 Oct 2026
Privacy: The recorder can mask, block, or ignore sensitive fields in the browser before capture. · rrweb.com, 9 Oct 2026
Purpose: rrweb Cloud provides hosted session replay infrastructure that customers can embed in their own products. · rrweb.com, 9 Oct 2026
Recording: The rrweb browser library captures the DOM and user interactions as a structured event stream. · rrweb.com, 9 Oct 2026
Reliability: rrweb Cloud lists a 99.9% uptime SLA, security patches, audit logs, and on-call response among its managed services. · rrweb.com, 9 Oct 2026
Replay: The replay engine reconstructs recorded sessions for playback and supports a customizable player with variable speed, skip-inactivity, and drag-to-seek. · rrweb.com, 9 Oct 2026
Support: The Platform License includes enterprise support and SLAs, while the open-source edition lists community support. · rrweb.com, 9 Oct 2026

Where rrweb Cloud stands on Freedom251

Session Recording Software#11 of 30