RLDatix HRCase

What RLDatix HRCase is

RLDatix HRCase is a cloud-based system for organisations managing employee relations cases. It provides case tracking, configurable workflows, reporting, and a central place for case documents and messages. The system is bespoke: it can be built around an organisation’s policies and processes. For each case type, users can define workflow stages, steps, and timeframes. Case handlers can receive email alerts about upcoming actions and overdue tasks.

HRCase offers custom reports, dashboards, and trend analysis for viewing case activity and monitoring performance. Its document repository holds case materials and messages; users can download selected notes and attachments along with a case summary. A Microsoft Outlook add-in lets staff assign emails and attachments to a case from their inbox, and an API interface supports data sharing with HR systems. RLDatix positions HRCase for organisations dealing with employee relations and highlights expertise in health and care. The product was previously called ERTracker; RLDatix says it retains the same features and functionality under the HRCase name. The product page invites prospective customers to book a demo, while pricing is available on request.

Who it suits

HRCase suits organisations that need to manage employee relations cases through workflows tailored to their policies, with reports and alerts for case oversight. RLDatix specifically highlights health and care expertise, and the product includes an API interface for sharing data with HR systems.

Getting started

1. Visit the HRCase product page.
2. Book a demo with RLDatix.
3. Discuss the organisation's policies and processes for a bespoke setup.
4. Use the support portal for tickets, knowledge articles, release notes, and training.

Verdict

Consider HRCase if your organisation needs employee relations case tracking with configurable workflows, reporting, document handling, and HR system data sharing. It is particularly positioned for organisations in health and care. Ask RLDatix for a demo and pricing to determine whether its bespoke system fits your organisation.