No. 13 of 50 ·HR Case Management Software

RLDatix HRCase

Web · Android · iPhone · API

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Freedom report

Two barsScore 5.5

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

RLDatix HRCase is ranked #13 of 50 in HR case management software on Freedom251. It runs on Android, API, iOS, Web.

RLDatix HRCase plans and pricing

All plans

HRCase Not published Pricing not stated; book a demo rldatix.com · 5 Oct 2026

Compared on HR case management software

Workflow automation: Yes
SLA tracking: Yes
HRIS synchronization: Yes

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The record

Purpose: HRCase provides real-time employee relations case tracking, automated workflows and reporting.
Cloud: RLDatix describes HRCase as a bespoke, cloud-based system built around an organisation’s policies and processes.
Workflow: Users can configure case-type workflows with stages, steps and timeframes.
Reporting: Custom reports, dashboards and trend analysis provide case visibility and performance monitoring.
Documents: The product offers a central repository for case documents and messages and lets users download selected notes and attachments with a case summary.
Email integration: The Microsoft Outlook add-in lets users assign emails and attachments to a case from their inbox.
HR system interface: HRCase has an API interface for sharing data with HR systems.
Alerts: Case handlers can receive email alerts reminding them of next steps and overdue tasks.
Target users: The product is positioned for organisations managing employee relations cases; RLDatix highlights health and care expertise and includes an NHS Trust customer testimonial.
Name history: RLDatix says the system was formerly called ERTracker and retains the same features and functionality under the HRCase name.
Security: RLDatix’s security statement describes risk analysis, routine internal and external audits, continuous system monitoring, and access to protected health information limited to what is needed for job functions.
Support: RLDatix offers a Support Portal for tickets, knowledge articles, release notes and training; support hours for solutions other than DatixWeb/DCIQ are Monday to Friday, 8:00am–8:00pm GMT.
Purchase: The HRCase page invites prospective customers to book a demo and does not state a price.

Where it ranks on Freedom251

Best HR Case Management Software in 2026#13 of 50

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Sources

rldatix.com/en-uki/solution/hrcase/· checked 5 Oct 2026
rldatix.com/en-uki/commitment-to-security/· checked 5 Oct 2026
rldatix.com/en-uki/support/· checked 5 Oct 2026